F-Secure Safe And ⦤ The YubiKey ⦥ Not Working Together

Issues4Life
Issues4Life Posts: 75 Enthusiast
edited November 15 in F-Secure SAFE

Support ...

I have been using a YubiKey for a while now ...

It is a great way to secure my laptop and my online accounts ...

However, while my YubiKey "works for everything I do" with my laptop and my online accounts, F-Secure SAFE is not working with my YubiKey ...

I have ignored this problem, as long as I can ...

So, please use this link ( https://issues4life.org/video/20221110-f-secure-safe-not-working-with-yubikey.mov ) to watch the video and see what's happening on my MacBook Air (10.13.6) laptop ...

I am hoping there is a solution to this problem ...

Tagged:
TheKing

Accepted Answer

Answers

  • TheKing
    TheKing Posts: 6 New Member

    excellent 👍

  • Firmy
    Firmy Posts: 293 Moderator
    edited November 14

    Hi @Issues4Life

    Thank you for your post on the F-Secure Community page.

    Can you provide us with more details about the product you are using and the version of the app? What macOS version are you running? And may I confirm again the app you have on your Mac, is it F-Secure SAFE or F-Secure Mac Protection?

    And did you enter your Mac password to allow the website?

    Thank you and have a good day.

    Amirul
  • Issues4Life
    Issues4Life Posts: 75 Enthusiast

    YOUR QUESTION: "What macOS version are you running?"

    ANSWER: macOS High Sierra Version 10.13.6

    YOUR QUESTION: "And may I confirm again the app you have on your Mac, is it F-Secure SAFE or F-Secure Mac Protection?"

    ANSWER: F-Secure Safe - Version 17.2 (16290)

    YOUR QUESTION: "And did you enter your Mac password to allow the website?"

    ANSWER: Yes. I tried both the Mac's password and the YubiKey's PIN number.

    FYI Only: I have the YubiKey 5 Series Authenticator.

    Amirul
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