Products & Services
My F Secure says my anti virus bank is outdated, that I need to update it, but nothing happens when I push the right button....
Waste of time and money.
Welcome to the F-Secure Community page. Thank you for your post.
If the updates that the computer has seemed recent, please check this website if they're what they're supposed to be:
Please try the following instructions:
If the issue still persists:
If the issue still persists then:
If the issue persists after this, we recommend disabling Windows fast start-up. You can find instructions to this here: https://www.windowscentral.com/how-disable-windows-10-fast-startup
If even after this the updates do not work, uninstall and reinstall the program.
@Conor I have replied to your post. You may check the post to help you on the matter
Kindly let me know if this helps.
Thank you and have a good day.
I have the same problem. "Antivirus database is not up to date." Click on "Update", status changes briefly to "Updating protection" then we go back to square one. Repeat, repeat, repeat, repeat. The last time I had this problem I had to uninstall F-Secure SAFE and re-install it. MacOS latest version (Ventura 13.0.1), MacBook Pro (Intel).
No error messages, no hints. "Update" just does work. SAFE has full disk access (System Settings | Privacy & Security).
On Saturday I had the same problem on another laptop: MacOS latest version (Ventura 13.0.1), MacMini (Apple M1). I had to uninstall F-Secure SAFE and re-install it.
This software is unusable if I have to uninstall it and re-install it every month on three different machines.
Oops! Left out a "not". Obviously I meant: "Update" just does NOT work.