Mozilla Browser Plugin violating policies

th23

Sorry, but how can it be that such an important plugin simply gets removed as "harmful" - and that F-Secure seems not to be able to solve this "before the weekend"?

I just switched from Kaspersky to F-Secure, but this leaves a very bad taste and doesn't look very professional... 😣

Firmy

Hi @th23

We have received an official response from our product team why the Browsing Protection feature is blocked by Mozilla.

Browsing protection add-on not working on Mozilla Firefox — F-Secure Community

Thank you and stay safe.

Firmy

The issue is resolved.

The Browsing Protection is now available on Mozilla Firefox again.

For further details on the issue, kindly visit this link https://community.f-secure.com/safe-en/kb/articles/9265-unable-to-install-or-enable-browsing-protection-by-f-secure-for-mozilla-firefox-due-to-it-being-blocked

Thank you and have a good day.

Firmy

Hi @th23

We are aware of this issue on the Windows version of our consumer and corporate EPP products.

We are currently working with Mozilla to solve this issue. Meanwhile, we recommend that you use either Microsoft Edge or Google Chrome browser until the issue has been fixed.

We already published a KB article about this issue and you can read more here https://community.f-secure.com/safe-en/kb/articles/9259

You can subscribe to our Status page to get notified on incident reports and when they get resolved.

https://status.f-secure.com/

Thanks for your patience and understanding.

th23

Not really a solution...

Have you solved the issue now?