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backup
I've just renewed for a further 12 mnths and have noticed in advertising literature this includes free backup to a cloud is this correct and does it apply if your a virgin customer who gets a discount.How do you get it if this applies?
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using on different laptops
Hi, I have f- safe through virgin media, I have installed on my pc and my husbans pc, on mine I have the options to scan etc. but on my Husbands pc I only get a message that all is OK. how do I get his to have the same controls and be able to scan etc.? there are 3 more licenses I wish to use on the childrens laptops but…
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When will Version 2015 of F Secure Products be released?
Hi, I ask this because I've seen on Amazon that they sell the 2015 Versions since a couple of days. And will Safe Users get the Update for the PC versions automatically or must we download it from Safe Portal?
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Now what?
Well I uded F-Secure for one whole day. Than it expired. LoL. Without any warning I lost any protection just one day after paying for it.
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F-Secure Mobile Security for Android
How to add to the black list numbers from incoming SMS messages? How to add numbers to the black list that contains alphabetic characters? How to create black and white list? What problems and difficulties for the developers to implement these features in the F-Secure Mobile Security for Android? How to scan with F-Secure…
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Deleted or corrupted Microsoft windows 7 O S
Downloaded new F Secure provided via Virgin Media went to start my desk top a Acer with Windows 7 operating system can't get past the start up repair window. Paid £35 for technical help and they are unable to help and just confirm the operating system has been corrupted or deleted. Tried all the F8 , delete as starting but…
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Viewing sites accessed by computers on my internet
if i get f secure with my virgin media do i have to make windows live user accounts for each computer to view the site they access and to set up the parental setting for each computer the uses my internet, or can i just view the sites being accessed just from installing F secure?
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Unloading AV
Does anyone know what triggers the reloading of AV after it has been unloaded? Is it after a reboot, or maybe a time limit?
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Unable to install SAFE on Android 4.4.4 - stuck on license and terms screen.
I can install the app from Google play store, and the device shows up on my account page. However, when I start the app, the F-Secure License Terms page pops up - where I am unable to a) scroll the actual agreement text. b) press accept. I have tried re-installing a few times, no help. This issue occurs both in SAFE and…
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Lost password
Hello, I forgot password for F-Secure mobile on my Nokia E6 (Symbian). I have to change SIM card now (because of its failure), is there any option to reset password? version 7.00 owner XXXXXXXXXXXXXXXXXXX EDIT: REMOVED PERSONAL INFORMATION
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IS 2015 - Can't view my subscription
I have Internet Security 2015 installed on Win7 64-bit and, the upgrade from previous version went fine and without any errors. The program works, is up to date, and says "your computer is protected" so there is a valid subscription - should be for a year still. But since upgrading to 2015, I can't view my subscription. It…
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forget security code
Hello sir i forget my security code i also contact with costumer care the issu me the following number and all required information which they want from me i already sent them but up to now no response. Number: XXXXXXX Created: 2014-12-12 Subject: forget password EDIT: REMOVED PERSONAL INFORMATION
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Subscription Key not working
I purchased mobile security off of play store on a previous phone. I know that I have at least a year left on my subscription. When I enter my subscription key on my new phone I get this error message "Update service cannot authenticate your subscription". Can I not use the rest of my subscription on a new phone? My old…
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Community + IE11 = Schannel Errors
After I upgraded IE to v11 some weeks ago I get lots of Schannel Errors in Windows Event log. I believe it's because this website switches between HTTPS and HTTP. As soon as I go to the Log In page it begins, and it continues after I'm logged in. Can someone who uses IE11 check the Event Viewer logs? This is after only…
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F-Secure Banking protection
Although F-Secure banking protection is set to on, on one device the banking protection banner no longer comes up when I log in to an online bank. Is the solution to somehow reload the software or something else?
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forgot my nokia n 8 mobile secure pass word mbl is locked
Dear Sir, forgot my nokia n 8 mobile secure pass word mbl is locked. l help urgent
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F-Secure won't start
Hi! When I boot my computer (actually both my desktop computer and laptop), I quite often get a notification that I need to turn on my AntiVirus. F-Secure simply refuses to start. Windows' "turn on AntiVirus software" option doesn't work, and the computer doesn't even seem to react when I click on the F-Secure desktop…
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Windows "Send to" VirusTotal/HerdProtect (.bat file)
This is a script I've been working on. Hopefully someone else will find it as useful as I do. It's a batch file that you add to the Windows context menu "Send to". Then in Windows Explorer you select file(s) or folder(s), right-click and select "Send to" => VirusTotal - HerdProtect VirusTotal and HerdProtect are two…
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Virus found during scan, no show in log
I did a full scan last night and first of all it took more than 7 hrs, and then during the scan the progress window showed that it had found 2 viruses. However, when the scan was finished there was nothing in the scan log about those found viruses. It said that 0 viruses were found. I am a bit suspiscious as to what this…
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Common Settings - Downloads
I recently did a clean reinstal of FSIS 2015 after running the uninstall tool, I noticed that the components in the Common Settings - Downloads section are somewhat different now. I can't remember everything that used to be listed but therewere CCF components which are now no longer listed, what are/were those CCF…
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Host is modified although it is excluded
I have win7 64 bit and have excluded the c:\Windows\System32\drivers\etc\hosts from scanning in the settings of F-secure antivirus (latest version) Still it cleans the host file and ....it does not show up in the quarantine. (I have some modifications in my host file as developer of software) Anyone have an idea ?
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F-Secure blocks Low Orbit Ion Cannon (LOIC) for no reason. Why?
In fact, it even blocks me downloading LOIC directly from Sourceforge.net where it is VERIFIED VIRUS-FREE. Here: XXXXXXXXXXXXXXXXX What is the reason for this? LOIC is a perfectly valid network pentesting tool. For some bizarre reason F-Secure even blocks the download when I turn off all its security features and the…
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Wrongly blocked website ?
Hi F-secure team, www.maccosmetics(dot)com website is blocked as a harmful website, by F-secure client. Can you please allow it, as best to my knowledge, it's not a harmful website. Please correct me, if I am wrong :) Thanks! Best regards, joshuyo EDIT: REMOVED CLICKABLE LINK TO POTENTIALLY HARMFUL WEBSITE
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Spy Shelter...is this a fake software?
Hi All, Have any one of you here using Spy Shelter Software??? Is this a fake software??? I really don't know, never use this before. Any recommendations??? Please posted here. https://www.spyshelter.com/
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F-Secure-Safe-Profile-reaching the EOL at Dec 30 2014
1) Why ? 2) Any Substitutive Product on The RoadMap ? https://community.f-secure.com/t5/Security-for-PC/F-Secure-Safe-Profile-reaching/ta-p/64271#.VIU1QK-D4ew.mailto
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Re: A new tool which allows users to upload files for analysis
When I went to the page and clicked Submit a Sample, I got a blank page??? I have a lotof stealth files on my computer in which F-secure has them logged as "failed" What does this mean? and how to I submit them for analysis???
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I FORGOT THE SECURITY OF MY NOKIA C7... i need help to unlock it!
help me please! I want to unlock my phone but i can't open it, i have tried already for many steps but it doesn't work help me please! EDIT: REMOVED DUPLICATE
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[FSIS 2014] question about DeepGuard
Hi all, If DeepGuard F-Secure Internet Security 2014 "reacts" and asks for Internet access of a program, I noticed the following: If you click the windows away (click on "X") - which is not even necessary for programs without GUI - DeepGuard does not ask then for this program and the access is allowed. At least after a PC…
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Is this upgrade a spam ?
I have F-Secure Internet Security 2011 10.50 build 197 and Windows 7 and have had a window pop up saying I can get a free download of 2015. Is this genuine ? Thanks
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Upgrade suggested repeatedly
Win7 Ultimate. A few days ago I got a message about upgrading f-secure. I did the upgrade, restarted my computer. Since then, the same message appears every day. I can upgrade every time without getting any type of error message. After restarting the machine, the upgrade message will pop up again. Any ideas? Thank you!
