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3CX phone application cannot fully connect
Hello, I am running F-Secure Anti-Virus 12.83 build 104 and I am having trouble with my 3CX voip phone application. It does not fully connect to the server unless I first turn off F-Secure (Turn Off "Shut down all security features") and then it connects fully. Then I turn F-Secure back on and and it works for a while...…
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Any plans to release F-Secure offline installer?
Hi All, Please release F-secure internet security offline installer for asian countries.Because most of the countries doesn't have good internet connection and people are having hard time installing this.Since all other virus gurards have offline installer, why can't f-secure release a offline intaller for at least asian…
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Link to installation.
Windows 8.1 operating system. I have F-Secure security running on 3 PCs. One PC has a serious infection. I am in the process of trying to sort the problem with a well known 'geek' site.....I can't even get an F-Secure recovery disc to run. However F-Secure on that PC is completely invisible and still running. I can't find…
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An offer of subscription renewal
I have had a "3 PCs 3 years" Internet Security license, and recently I received an email from F-Secure offering subscription renewal. I have two issues with regard to the message. 1. The offered price higher than the Global price? The email offers renewal to the same license as the current one (3 PCs 3 years) at 109.99…
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Multiple subscriptions in one account
Hi, I have multiple SAFE subscriptions (beacuase 10 is the maximum volume), and I'd like to manage those in one account instead of having several. How do I do that?
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Anyone have problems with Banking Protection on Windows 8?
Banking Protection on my new Lenovo Windows 8 laptop appears to block everything including my banking site. Results in page unavailable message and if I clcik fix connection button, it tells me I'm not connected to a network. Closing Banking Protection tkes me straight to the bank login page.
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purchasing product in euros or dollars
hi, I can't get any answers from support, email or chat. I want to buy antivirus program. I'm presently in the us but live in Finland. Can I download and purchase a cheaper us product or do I need to pay more and buy it on fsecure.fi page? Language makes no difference to me. Second question for private and work use as…
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super safe boost issue
Hi, I was with TalkTalk and used their antivirus package but changed to Vrigin a few months ago, I have tried many times unsuccessfully to install Virgin's F-safe package but it keeps saying i need to uninstall Super Safe Boost (part of TalkTalk package) from my laptop first but there is no super safe boost to delete,…
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Renewal of fsecure subscription
My free subscription is due to expire & when I try to renew it's coming up with a cost of £79.99 rather tan £25 for virgin media customers. Nothing on my subscription has changed - how do I get it for £25?
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renewal
im a virginmedia customer can anyone help,when virgin took on f-secure it was free for 12 months no problem,my subscription is up in 20+ days on virgins website it says automatically renewed on my page ie f-secure i have to manually renew according to my account,now i dont want it to lapse and wondered if anyone out there…
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TalkTalk Super Safe Boost
Can anyone help? I have been trying for over a week to in stall the Super safe Boost supplied by TalkTalk. It fails every time at 75% requiring a reboot, which then restarts and fails again at 75% when removing Norton 360. I have run the Norton uninstallation tool, several times, even in safe mode. I have searched the…
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[False Positive] Exploit:JS/HuanJuanEK.A! is everywhere
Hi, I have just turned on my router and after 2 minutes, f-secure started to block all non-ssl websites. I tried to browse http website but immediately sign of Exploit:JS/HuanJuanEK.A!xxxxx popped up. I got scared and turned off router and got new ip and again it happened. I am seeing lots of activity about this exploit…
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kaksoislaskutus
F-secure väitää että koneessani on kokeiluohjelma ja laskuttaa uudestaan jo verkkoauppacomiin maksamaani virustorjuntaohjemaa. Eikä yhteystietojasaa mistään. Pyydän pikaista yhteyttä ja selvitystä. XXXXXXXXXXXX@XXXXX.fi tel: XXXXXXXXXXXXXXXXX finland EDIT:REMOVED PERSONAL INFORMATION.
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F Secure Setup fails at License Terms screen with "Download Failed"
I am trying to install the Virgin Media F Secure software on my XP PC service pack 3. When I run the VirginMediaNetworkInstaller_C-XXXXX-XXXXX-XXXXX-UHHPP.exe file it fails almost straight away with an error "Download Failed. Check that your network connection is working and try again." Internet connection is working fine…
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Wrongly blocked websites
Ok so there are these games that i always play and i enjoyed playing them but then i go on them and their blocked them websites are http://playthrust.info/client http://playthrust.info/ http://hab.zone/ please unblock them
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backup
I've just renewed for a further 12 mnths and have noticed in advertising literature this includes free backup to a cloud is this correct and does it apply if your a virgin customer who gets a discount.How do you get it if this applies?
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using on different laptops
Hi, I have f- safe through virgin media, I have installed on my pc and my husbans pc, on mine I have the options to scan etc. but on my Husbands pc I only get a message that all is OK. how do I get his to have the same controls and be able to scan etc.? there are 3 more licenses I wish to use on the childrens laptops but…
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When will Version 2015 of F Secure Products be released?
Hi, I ask this because I've seen on Amazon that they sell the 2015 Versions since a couple of days. And will Safe Users get the Update for the PC versions automatically or must we download it from Safe Portal?
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Now what?
Well I uded F-Secure for one whole day. Than it expired. LoL. Without any warning I lost any protection just one day after paying for it.
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F-Secure Mobile Security for Android
How to add to the black list numbers from incoming SMS messages? How to add numbers to the black list that contains alphabetic characters? How to create black and white list? What problems and difficulties for the developers to implement these features in the F-Secure Mobile Security for Android? How to scan with F-Secure…
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Deleted or corrupted Microsoft windows 7 O S
Downloaded new F Secure provided via Virgin Media went to start my desk top a Acer with Windows 7 operating system can't get past the start up repair window. Paid £35 for technical help and they are unable to help and just confirm the operating system has been corrupted or deleted. Tried all the F8 , delete as starting but…
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Viewing sites accessed by computers on my internet
if i get f secure with my virgin media do i have to make windows live user accounts for each computer to view the site they access and to set up the parental setting for each computer the uses my internet, or can i just view the sites being accessed just from installing F secure?
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Unloading AV
Does anyone know what triggers the reloading of AV after it has been unloaded? Is it after a reboot, or maybe a time limit?
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Unable to install SAFE on Android 4.4.4 - stuck on license and terms screen.
I can install the app from Google play store, and the device shows up on my account page. However, when I start the app, the F-Secure License Terms page pops up - where I am unable to a) scroll the actual agreement text. b) press accept. I have tried re-installing a few times, no help. This issue occurs both in SAFE and…
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Lost password
Hello, I forgot password for F-Secure mobile on my Nokia E6 (Symbian). I have to change SIM card now (because of its failure), is there any option to reset password? version 7.00 owner XXXXXXXXXXXXXXXXXXX EDIT: REMOVED PERSONAL INFORMATION
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IS 2015 - Can't view my subscription
I have Internet Security 2015 installed on Win7 64-bit and, the upgrade from previous version went fine and without any errors. The program works, is up to date, and says "your computer is protected" so there is a valid subscription - should be for a year still. But since upgrading to 2015, I can't view my subscription. It…
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forget security code
Hello sir i forget my security code i also contact with costumer care the issu me the following number and all required information which they want from me i already sent them but up to now no response. Number: XXXXXXX Created: 2014-12-12 Subject: forget password EDIT: REMOVED PERSONAL INFORMATION
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Subscription Key not working
I purchased mobile security off of play store on a previous phone. I know that I have at least a year left on my subscription. When I enter my subscription key on my new phone I get this error message "Update service cannot authenticate your subscription". Can I not use the rest of my subscription on a new phone? My old…
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Community + IE11 = Schannel Errors
After I upgraded IE to v11 some weeks ago I get lots of Schannel Errors in Windows Event log. I believe it's because this website switches between HTTPS and HTTP. As soon as I go to the Log In page it begins, and it continues after I'm logged in. Can someone who uses IE11 check the Event Viewer logs? This is after only…
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F-Secure Banking protection
Although F-Secure banking protection is set to on, on one device the banking protection banner no longer comes up when I log in to an online bank. Is the solution to somehow reload the software or something else?
