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New riskware definitions - how long to update F-Secure Safe
I submitted a potentially dangerous file to your online checker as. F-Secure Safe originally gave it an all clear. I received an email advising that the following at around 1300 Thank you for your submission. The file you sent was found to be Riskware. We will be detecting the sample you submitted as Application.Bundler.JU…
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Continually receiving expiry notices
I an continually being told my subscription has expired when it has not
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Virgin customer registration for F Security
I am a virgin customer and was told that I could get 12 months FREE with F Secure. I was transferred to their site by virgin. F secure asked me to Login again, but then refused to recognise me. I keep being told that I must register with them but there is no way to leave the start page to do this. Can anyone tell me how I…
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SuperSafe Boost is blocking files I want to copy
I have regular automatic backups of my drives and files but am finding some of them failing because SuperSafe Boost is blocking files I want to copy. Previous security programs I have had have had options to ignor certain files or directory but I cannot find this function on the SuperSafe Boost. Can anyone help here - is…
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Treated as a virus.
So i have played this game for few years now no problems. But with this new update the TERA.exe (game)is treated like a virus by my f-secure even though it isnt. How can i allow the exe to run because my f-secure keeps deleting it !
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F-Secure SAFE detection tool dont work Windows 8.1
Hi all. I have strange problem. On my computer dont work "detection tool" or i Finnish "puhdistustyökalu = cleanup tool" No matter if i open it from the SAFE itself or download separate "online scanner" It opens a blue "F" logo down to desktop but after that nothing happens. I have uninstalled and reinstalled many times.…
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Does app pick up on anti virus
Does app pick up on virus
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I can't download the latest version or view my subscriptions
I cannot download the latest version of F-SIS2015 from the web site because the installer refuses to function when I double click it. I also cannot discover when my subscription expires as View my Subscriptions doesn't work either. What's gone wrong? I use Windows7Pro, by the way.
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internet security options
I recently purchased f secure internet security and have some questions about basic functionality. 1. Where do i turn on the setting to view the location of found virus/spyware? 2. This is the only anti virus software that hangs (while searching for viruses) if i leave my pc.. Is it possible to make it keep my pc/hdd/etc…
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How to save directly from F-Secure Safe to iBooks?
On my iPad, using Safari I can save an opened PDF directly from Safari to iBooks (as you know, it asks if you want to open the document in iBooks). Why can't this be done in Safe? Or can it? Trying to insert a screen dump here but no luck.
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nazmynady
F_Secure n8
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installation problems
Is anyone else having problems trying to install the f-secure SAFE software on their laptop? I have followed all of the advise on the f-secure website for reinstallation, however I can not even get the software installed. Although my old anti virus software was expired, it was still protecting my laptop, now I'v…
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Problem with renewing my subscription
I have been trying to renew my subscription for a week now, and I keep getting the same text: "Järjestelmässä on huoltokatkos. Pahoittelemme häiriötä - jatka tilaustasi, kun päivitys on suoritettu. Kiitos kärsivällisyydestäsi." I'm trying to update my f-secure subscription for 2 devices (instead of only one). But when I…
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E5-00 F-Secure ANTI-THEFT locked
Hi. My NOKIA E5-00 F-Secure ANTI-THEFT locked , as i never put any lock code.. Now how can i open my phone, "WHAT IS THE DEFAULT LOCK CODE ?" for F-Secure ANTI-THEFT..
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What do I do if I have a local Proxy of 127.1.1.0 and a LOT if not all open connections go to cloud
Hello F-Secure Community, I often say that if someone owns your connection they own you. Well, I first checked my opendns.com stats and it always shows up with one unique IP. That unique IP is 127.1.1.0 I KNOW that is the home IP address and I will always know it is the home IP address it however set to my proxy address.…
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3CX phone application cannot fully connect
Hello, I am running F-Secure Anti-Virus 12.83 build 104 and I am having trouble with my 3CX voip phone application. It does not fully connect to the server unless I first turn off F-Secure (Turn Off "Shut down all security features") and then it connects fully. Then I turn F-Secure back on and and it works for a while...…
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Any plans to release F-Secure offline installer?
Hi All, Please release F-secure internet security offline installer for asian countries.Because most of the countries doesn't have good internet connection and people are having hard time installing this.Since all other virus gurards have offline installer, why can't f-secure release a offline intaller for at least asian…
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Link to installation.
Windows 8.1 operating system. I have F-Secure security running on 3 PCs. One PC has a serious infection. I am in the process of trying to sort the problem with a well known 'geek' site.....I can't even get an F-Secure recovery disc to run. However F-Secure on that PC is completely invisible and still running. I can't find…
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An offer of subscription renewal
I have had a "3 PCs 3 years" Internet Security license, and recently I received an email from F-Secure offering subscription renewal. I have two issues with regard to the message. 1. The offered price higher than the Global price? The email offers renewal to the same license as the current one (3 PCs 3 years) at 109.99…
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Multiple subscriptions in one account
Hi, I have multiple SAFE subscriptions (beacuase 10 is the maximum volume), and I'd like to manage those in one account instead of having several. How do I do that?
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Anyone have problems with Banking Protection on Windows 8?
Banking Protection on my new Lenovo Windows 8 laptop appears to block everything including my banking site. Results in page unavailable message and if I clcik fix connection button, it tells me I'm not connected to a network. Closing Banking Protection tkes me straight to the bank login page.
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purchasing product in euros or dollars
hi, I can't get any answers from support, email or chat. I want to buy antivirus program. I'm presently in the us but live in Finland. Can I download and purchase a cheaper us product or do I need to pay more and buy it on fsecure.fi page? Language makes no difference to me. Second question for private and work use as…
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super safe boost issue
Hi, I was with TalkTalk and used their antivirus package but changed to Vrigin a few months ago, I have tried many times unsuccessfully to install Virgin's F-safe package but it keeps saying i need to uninstall Super Safe Boost (part of TalkTalk package) from my laptop first but there is no super safe boost to delete,…
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Renewal of fsecure subscription
My free subscription is due to expire & when I try to renew it's coming up with a cost of £79.99 rather tan £25 for virgin media customers. Nothing on my subscription has changed - how do I get it for £25?
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renewal
im a virginmedia customer can anyone help,when virgin took on f-secure it was free for 12 months no problem,my subscription is up in 20+ days on virgins website it says automatically renewed on my page ie f-secure i have to manually renew according to my account,now i dont want it to lapse and wondered if anyone out there…
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TalkTalk Super Safe Boost
Can anyone help? I have been trying for over a week to in stall the Super safe Boost supplied by TalkTalk. It fails every time at 75% requiring a reboot, which then restarts and fails again at 75% when removing Norton 360. I have run the Norton uninstallation tool, several times, even in safe mode. I have searched the…
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[False Positive] Exploit:JS/HuanJuanEK.A! is everywhere
Hi, I have just turned on my router and after 2 minutes, f-secure started to block all non-ssl websites. I tried to browse http website but immediately sign of Exploit:JS/HuanJuanEK.A!xxxxx popped up. I got scared and turned off router and got new ip and again it happened. I am seeing lots of activity about this exploit…
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kaksoislaskutus
F-secure väitää että koneessani on kokeiluohjelma ja laskuttaa uudestaan jo verkkoauppacomiin maksamaani virustorjuntaohjemaa. Eikä yhteystietojasaa mistään. Pyydän pikaista yhteyttä ja selvitystä. XXXXXXXXXXXX@XXXXX.fi tel: XXXXXXXXXXXXXXXXX finland EDIT:REMOVED PERSONAL INFORMATION.
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F Secure Setup fails at License Terms screen with "Download Failed"
I am trying to install the Virgin Media F Secure software on my XP PC service pack 3. When I run the VirginMediaNetworkInstaller_C-XXXXX-XXXXX-XXXXX-UHHPP.exe file it fails almost straight away with an error "Download Failed. Check that your network connection is working and try again." Internet connection is working fine…
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Wrongly blocked websites
Ok so there are these games that i always play and i enjoyed playing them but then i go on them and their blocked them websites are http://playthrust.info/client http://playthrust.info/ http://hab.zone/ please unblock them
