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How can I add more devices using different codes to my Safe account
I bought three tablets and all three tablets came with F-Secure Safe 1-year cover for x3 devices each. I have already used one of my codes for x3 devices. I now have a further x3 devices which need to be covered and I want to use the other code. However, I can't find how to add the other three devices to my original…
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Why the big change in the database
https://www.f-secure.com/dbtracker/ five million virus definitions is remove from the database on January 19, 2015.
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Android SAFE: thief changes sim card
Hi there I am trying F-Secure Safe and wonder what happens if the a thief changes the sim card. Would the anti-theft function still function (locate phone, alarm, locking phone etc)? Cheers
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Unable to transfer licence to device
Hi, Despite having renewed my f-Safe subscription, one of the five devices I have protected (my LG Nexus phone running the latest Google Android, Lollipop I think) says that my subscription has expired. Confusingly it also says I have over 300 days left! I can get to the screen on the f-secure page of the phone which…
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Any chiliheads on line?
Meet the finnish forum - U know where.
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Application.Generic.1080569
Hi F-secure cannot remove this (applic.etc) from our computer. F-secure prevents it from starting. F-secure have cleaned our computer,but it keeps on announcing from attack.
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Install on iphone
Hello I have f-secure and have downloaded it onto my laptop. I then sent an email from my f-secure safe portal to my device (iphone 5c) so that I could download it on there too. When I opened the email on my iphone and clicked download I was asked to identify my device as Mac, Android, Windows or Windows Phone. I choose…
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UNABLE TO ENTER SUBSCRIPTION KEY
I've just renewed my subscription for another year. I've been given the key but am unable to enter it. When I right click the F-Secure icon in the system tray and then select view my subscription-nothing happens. Can anyone help as to how to resolve this please. Many thanks.
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lack of Online help
I have twice tried to contact online help about a couple of issues that I have. Both times after entering the details I waited for the promised response. Botyh times after 20 minutes I was disconnected without any further contact. What is the point of a service that does not exist.
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How do i uninstall Fsecure smartphone on mobile when uninstall option not available?
Hi, just renewed my FSECURE subscription and my android mobile keeps showing message older version must be uninstalled first but when I go into app manager F Secure Safe won't let me tick to uninstall? Any suggestions please? Thanks
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New riskware definitions - how long to update F-Secure Safe
I submitted a potentially dangerous file to your online checker as. F-Secure Safe originally gave it an all clear. I received an email advising that the following at around 1300 Thank you for your submission. The file you sent was found to be Riskware. We will be detecting the sample you submitted as Application.Bundler.JU…
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Continually receiving expiry notices
I an continually being told my subscription has expired when it has not
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Virgin customer registration for F Security
I am a virgin customer and was told that I could get 12 months FREE with F Secure. I was transferred to their site by virgin. F secure asked me to Login again, but then refused to recognise me. I keep being told that I must register with them but there is no way to leave the start page to do this. Can anyone tell me how I…
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SuperSafe Boost is blocking files I want to copy
I have regular automatic backups of my drives and files but am finding some of them failing because SuperSafe Boost is blocking files I want to copy. Previous security programs I have had have had options to ignor certain files or directory but I cannot find this function on the SuperSafe Boost. Can anyone help here - is…
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Treated as a virus.
So i have played this game for few years now no problems. But with this new update the TERA.exe (game)is treated like a virus by my f-secure even though it isnt. How can i allow the exe to run because my f-secure keeps deleting it !
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F-Secure SAFE detection tool dont work Windows 8.1
Hi all. I have strange problem. On my computer dont work "detection tool" or i Finnish "puhdistustyökalu = cleanup tool" No matter if i open it from the SAFE itself or download separate "online scanner" It opens a blue "F" logo down to desktop but after that nothing happens. I have uninstalled and reinstalled many times.…
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Does app pick up on anti virus
Does app pick up on virus
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I can't download the latest version or view my subscriptions
I cannot download the latest version of F-SIS2015 from the web site because the installer refuses to function when I double click it. I also cannot discover when my subscription expires as View my Subscriptions doesn't work either. What's gone wrong? I use Windows7Pro, by the way.
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internet security options
I recently purchased f secure internet security and have some questions about basic functionality. 1. Where do i turn on the setting to view the location of found virus/spyware? 2. This is the only anti virus software that hangs (while searching for viruses) if i leave my pc.. Is it possible to make it keep my pc/hdd/etc…
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How to save directly from F-Secure Safe to iBooks?
On my iPad, using Safari I can save an opened PDF directly from Safari to iBooks (as you know, it asks if you want to open the document in iBooks). Why can't this be done in Safe? Or can it? Trying to insert a screen dump here but no luck.
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nazmynady
F_Secure n8
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installation problems
Is anyone else having problems trying to install the f-secure SAFE software on their laptop? I have followed all of the advise on the f-secure website for reinstallation, however I can not even get the software installed. Although my old anti virus software was expired, it was still protecting my laptop, now I'v…
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Problem with renewing my subscription
I have been trying to renew my subscription for a week now, and I keep getting the same text: "Järjestelmässä on huoltokatkos. Pahoittelemme häiriötä - jatka tilaustasi, kun päivitys on suoritettu. Kiitos kärsivällisyydestäsi." I'm trying to update my f-secure subscription for 2 devices (instead of only one). But when I…
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E5-00 F-Secure ANTI-THEFT locked
Hi. My NOKIA E5-00 F-Secure ANTI-THEFT locked , as i never put any lock code.. Now how can i open my phone, "WHAT IS THE DEFAULT LOCK CODE ?" for F-Secure ANTI-THEFT..
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What do I do if I have a local Proxy of 127.1.1.0 and a LOT if not all open connections go to cloud
Hello F-Secure Community, I often say that if someone owns your connection they own you. Well, I first checked my opendns.com stats and it always shows up with one unique IP. That unique IP is 127.1.1.0 I KNOW that is the home IP address and I will always know it is the home IP address it however set to my proxy address.…
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3CX phone application cannot fully connect
Hello, I am running F-Secure Anti-Virus 12.83 build 104 and I am having trouble with my 3CX voip phone application. It does not fully connect to the server unless I first turn off F-Secure (Turn Off "Shut down all security features") and then it connects fully. Then I turn F-Secure back on and and it works for a while...…
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Any plans to release F-Secure offline installer?
Hi All, Please release F-secure internet security offline installer for asian countries.Because most of the countries doesn't have good internet connection and people are having hard time installing this.Since all other virus gurards have offline installer, why can't f-secure release a offline intaller for at least asian…
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Link to installation.
Windows 8.1 operating system. I have F-Secure security running on 3 PCs. One PC has a serious infection. I am in the process of trying to sort the problem with a well known 'geek' site.....I can't even get an F-Secure recovery disc to run. However F-Secure on that PC is completely invisible and still running. I can't find…
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An offer of subscription renewal
I have had a "3 PCs 3 years" Internet Security license, and recently I received an email from F-Secure offering subscription renewal. I have two issues with regard to the message. 1. The offered price higher than the Global price? The email offers renewal to the same license as the current one (3 PCs 3 years) at 109.99…
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Multiple subscriptions in one account
Hi, I have multiple SAFE subscriptions (beacuase 10 is the maximum volume), and I'd like to manage those in one account instead of having several. How do I do that?
