forget security code

karim

Hello sir i forget my security code i also contact with costumer care the issu me the following number and all required information which they want from me i already sent them but up to now no response.
Number: XXXXXXX
Created: 2014-12-12
Subject: forget password

 

EDIT: REMOVED PERSONAL INFORMATION

karim

I already many time sent messages i think f secure teme not interested in answer i already give him all information which they want from me. I requesting to rest my mobile security code for F secure anti theft application because i forgot my mobile security code for my samsung galaxy s4 thus resulting it for blocking the screen of my cell phone..and because of that it cause damages and inconvenience on my part coz i cant read all the messsages sent to me..i cant even acccess the menu of my cellphone,messages as well as the dialler coz the anti theft application is blocking on the screen..so whenever there is a new messages i cant open it nor read it...so please have it reset so that i can use my cellphone again.
.Number:XXXXXXXXX
Created: 2014-12-12
Subject: forget password

 

EDIT: REMOVED PERSONAL INFORMATION

[Deleted User]

Hello Karim,

 

Our agent sent you a message this morning concerning your problem. 

Is your phone usable again? If not please reply on the support ticket directly, as this type of request cannot be handled in the community.