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cannot install f-secure on laptop
when trying to add a laptop got the followign message after trying to add the subscription key (have done 2 pcs ok) could not complete the operation contact custmer support any help much appericated kind regards Ian
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Problem to activate
Hello F_SECURE How do I get my security activated because I have no protection at the moment? F_SECURE I sent an e-mail about 10.30 am but have had no response so far I am worried to use my banking. PLEASE respond A>S>A>P. MICHAEL PALMER EDIT: CHANGE TITLE
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2 keys for one SAFE account possible?
I Have 6 devices, so wish to purchase two keys for F-secure safe, i just want to confirm if i purchase twoi keys, would i be able to manage the devices in the same account, if so how would i add the second key to my Safe account thanks for your help
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CSRF token is invalid
I just bought F-Secure Internet security and after paying I was going to active it but for some reason I can't create F-Secure SAFE account. Instead I get message that CSRF token is invalid. What can I do? Did I waste 50 euros? I'm using Windows 8.1
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virus and spyware scanning settings on f-secure internet security 2014
I have a laptop with Windows 8.1 and have chosen security settings for virus and spyware to ' handle harmful files automatically'. However, I continually get notification that adware is blocked on specific files and a request for what action is required - indicating a ticked box for handling them automatically. The help…
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F-Secure Safe on Nokia Windows phone
I have been trying to load f-secure safe on to my windows phone using one of my licences. Instruction appear ok but I end up with an app that is just an advert for Work On The Go. I'm obviously missing something. I would appreciate some help. Nokia Lumia 635 Windows phone 8.1
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Help i my f-secure cant remove the adware
my f-secure won't clean the adwares please help!!!! I tried action quarantine. So it says "some items could not be clean" what should I do? I'll post a picture later but please help!
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F-Secure detects git\bin\pdfinfo.exe as Trojan.Generic.11954596
F-Secure detects git/bin/pdfinfo.exe as Trojan.Generic.11954596 when installing latest git-scm 1.9.4 on Windows 8.1 64bit. Not only this is a false detection but with upgrading to the latest F-Secure version it has configured itself to automatically disinfect files. Further more F-Secure replaced my etc/hosts file with a…
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How can i set password protection for my F-Secure IS browser protection settings?
Like above :)
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How do I install F-Secure without Internet Connection
Hi, I'm about to wipe my computer clean by formatting and reinstall everything to ensure a clean slate. This will mean that F-Secure Internat security gets knocked out too, so I'd like to reinstall it BEFORE I go on-line again. In fact, because I'm using my university's network, the University itself insist on it by…
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What is a subscription and how does that relate to lincenses?
What exactly is a subsription and how does that relate to licenses? How do you get a situation which in the screshot? It appears that within this subscription there are one year, two year and three year licences and even some unused. When a one year license expires can I stop using a three year license on another device…
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"Content Preview" issue in e-mails, also after upgrade to ver. 2015
I have an irritating problem with moast of my e-mails. In the top of the e-mails, I got a "content preview" field that is pretty big, and irritating to have. I want to get rid of that "preview", but how? I have just upgraded from F-Secure Internet Security 2014 to version 2015, but the problem is still there. I had a chat…
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How to install F-Secure SAFE on your PC - for Virgin Media customers
To install F-Secure Internet Security for SAFE on your computer, we recommend to first uninstall any other Anti-Virus products. If you are using Virgin Media Security, please follow the steps below. In case you use any other Anti-Virus software, please uninstall it following the vendors’ instructions. Afterwards, please…
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Virgin F-Secure SAFE switch off randomly, requesting reboot of PC?
Over the last few days, this problem has occurred - that F-Secure - I've run the support tool and sent the file to support, getting an email back for me to join the forumsafe is randomly switching itself offs. Have searched the forums, and not found the same or similar problems? I'm using the Virgin Media version of…
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FS Protection replaced Internet Security in future?
Simple question, as above :) Waiting for comments :)
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Cannot uninstall Mobile Security on Android 4.3
It seem I can't remove Mobile Security v8 from Samsung Galaxy S3 running Android 4.3. Steps i have taken below have failed: 1) Install v9 on top of it, its tell that there is older verson detected , please remove it first before using it. 2) On GUI, click on uninstall but nothing happen. The screen just disappear. Nothing…
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F-Secure contextual scan menu icon missing
As title: it is possible that this contextual scan icon missing again, at 2015 version? F-Secure is an axcellent product, but is the ONLY ONE product in the world that missing your own icon in contextual menu scan. Why? I don't thing that is difficult to add in your product, like anything else AV in the whole world have.…
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Will FS protect us from a POODLE attack?
It seems yet another browser vulnerability has surfaced... https://community.webroot.com/t5/Techie-KB/What-is-POODLE-and-how-do-I-protect-myself/ta-p/159295?sf32532285=1&sf32532444=1
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Clean install of Windows 7
Doing complete reinstall of Windows 7 on a PC. Loaded legitimate version of F-Secure Internet Security [used previsouly on same PC] and tried to enter the key used previosuly. System says all licences used but does NOT give option to relocate from another installation [this is stated as an option on post…
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Trial
i am a new user, how and where do i go to to log in for trial offer download? When I filled out the information to get to download, nothing was there to log in. CAn someone please help me, the calendar is clicking and i'm burning up my 30 days EDIT: CHANGED TITLE
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Security Cloud "Not Connected"
Hi Have just recently purchased F-Secure Internet Security, version info is at end of my post. When I right-click the F-Secure icon on taskbar, choose "Open common settings", then under "Connection" it says "Security Cloud" in bold type, then mostly it says "Connected" to the right. However, sometimes it says "Not…
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upgrade
Hi, after paying for a new 2 year subscription and then having to upgrade to the latest software, I have found that the "view my subscriptions" tab dose not work!! any ideas? John.
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FSIS 2015 parental control blocking feedback very selective.
Dear Sirs, When using the parental control in FSIS 2015, banned sites reached via a web search do display the reason for banning, just you clik the little red "no entry" roadsign icon and you can see the adult, hate speech or gambling emoticons, as shown in this example: On the other hand, when a website is reached by…
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security lock
hello i also forget my pass code for security lock since i set it up long time ago...... and contacted the help to assist but they gives me nothing new or more than what is shown on the program help i did Submit all doc needed to unlock but yet i got nothing back ... I tried to chat with representative but I get…
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How to uninstall f-secure mobile security
Hello,as explained on subject, i want to remove mobile security from my nokia e7 belle. Tried lots of things, but none of them worked. pc-suite manager wont remove it, phone f-secure icon with remove option wont do the trick. I stopped the application but still cant remove it, please advice me how to do it proberly. Thank…
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How to find which mailbox is infected
F-Secure has found a virus in the outlook.pst file. It only says 'a mailbox is infected'. As I already have several mailboxes, how to find out which one is infected. The F-Secure suggestion of splitting email messages in different mailboxes only makes sense if it tells you which one is infected. Any idea how to get that…
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Persistant installation failure on XP
Hello, I have just upgraded my computer and tried to install F secure to the new hardware. I get the "Installation Faled" repeatedly. I have removed the only possible piece of software that might have been conflicting as it had a "malware detector" within it. I have gone through windows update until it shows that there are…
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@NiKK EMET 5.0
Nikk, What currently are you using now for EMET? 5.0??? Any luck using it??? Did you use it on Windows 8.1???
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Synology - Bash Vulnerability "Shellshock"...
Hi All Synology Users, Please take note of the follow vulnerability ... https://www.synology.com/en-global/support/security/bash_shellshock Synology Product Security Advisory Synology is committed to customer safety and the ongoing security of our products. We allocate resources to fix and patch vulnerabilities as soon as…
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Re: F-Secure Detection of Adware goes missing.
i get this message on keyboard constantly : "spyware detected" type : adware name : adware.agent.OMM object: C:\program files (x86)\windows support 01132.dll running F-secure scanning says : nothing wrong, no spam, no virus how do i remove that message ?