From single FREEDOME to multiple TOTAL -
My subscription to FREEDOME expired a couple of days ago on my iPad. I decided to upgrade to TOTAL on all our devices, so I paid for 7 licences and am now trying to get them installed on them all. Not without problems...
When I try to reinstall FREEDOME on my iPad by way of clicking the link in the e-mail that I sent myself, it takes me straight to the app, tells me that my subscription ran out on 12 April and gives me options to resubscribe but only against payment. I deleted and reinstalled the app but it still gives me the same message. How do I make it find/acknowledge my new subscription? It doesn't give me any log in form to my F-secure account either, which it should I think.
The initial FREEDOME subscription and the TOTAL subscription were bought with different accounts. Could this be the problem?
Any ideas anyone?
Thanks in advance!