High CPU Load

Gade

Like some earlier posts I am finding high loading from "F-Secure plugin hosting services" FPHS

When it occurs, restarting can clear this but only if I unplug the PC and clear the static [pressing the standby switch button] then reconnecting the power cable. I say this clears it say 90% of the time. So a pain but sortable.

The question is what causes this?

Let me give some info on system and observations:

WIN 10 (64) 20H2 - 32GB OS on M2 disk F-Secure TOTAL

Task Manager reports when the CPU starts and sticks on 100%

Multiple threads for FPHS 30-40% CPU Load (normally just one and zero load very quickly)

PLUS I Observe

Multiple thread for "WMI provider Host" 20-30% load (normally just two on my system 2-3% load)

Other loads are the temporary ones like Adobe/Dropbox etc that trigger on synching and they clear as they normally do if slightly slower

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I would like to remove the conflicting issue causing this abnormal loading but not sure where to start.

As I say it is sporadic but it occurs say 60-70% of the time when starting up especially first thing in the morning.

Gade

POSTSCRIPT:

It appears my problem was caused by a failing secondary HDD.

This was removed but the problem persisted. Apparently the fault had corrupted some registry/dll feature in Win 10.

To fully clear it I had to use sfc /scannow in command admin mode. It has been over a week now and the PC boots quickly with no problems. 🙂

[Deleted User]

Hi Gade

Which F-Secure product is this related to ?

Gade

F-Secure Total -

I presume "F-Secure plugin hosting services" FPHS is a component of Safe

Gade

No sorry I am not sure

I will check next time as I see there are similar components "Ultralight" "Hoster" etc

[Deleted User]

Hi Gade

I have moved your post to the appropriate category, as Total is SAFE.

[Deleted User]

Hi @Gade

If F-Secure plugin hosting service process is shown to be using a lot of CPU and disk, it is an indication that the product is currently scanning files. Either a scheduled scan is ongoing or files are currently being scanned by real-time scanning. 

To make sure that a scheduled scan is not ongoing, follow these steps:

1. Open the Windows Task Manager by right-clicking the taskbar and selecting Task Manager
2. Go to the Details tab
3. Sort by name and check if fsscan.exe is running

If fsscan.exe is running, a scheduled scan is ongoing. The CPU and disk usage will be shown in the Processes tab to be used by F-Secure plugin hosting service.

You can change the scheduled scanning settings to minimize CPU / Disk usage and also decrease the scanning time:

1. Open F-Secure SAFE / Internet Security on your computer
2. Go to Settings 
3. Go to the Scanning settings tab 
4. Change the following settings:
   • Enable Run scanning with low priority 
   • Enable Scan only file types that commonly contain harmful code
   • Disable Scan inside compressed files
5. Close the settings window to take the settings into effect

When the next scan is run, it will use those settings. 

Gade

Thanks will check tomorrow

Gade

checked today same problem. 100% CPU

High processing for both “f-secure plugin hosting service” (f-secure ultralight hosted) and multiple “WMI host process (Rundll32)”

fsscan not showing as running in the detail menu.

i did fsdiag yesterday

does the info above provide any clues?

Gade

restarted After full power disconnect and system now running normally.

ultralight holster 0-1% just two WMI host process. One 2.5% - 4% the other 0%