Problem with Banking Protection banner after Windows 10 20H2 update
![System](https://fsecure.vanillacommunities.com/applications/dashboard/design/images/usericon.png)
System
Posts: 139 Enthusiast
This discussion was created from comments split from: Windows 10, 20h2! Problems? Wait? Does F-Secure work with it!.
Accepted Answer
-
Dear @radetzky,
Thank you for your question, I've permitted myself to split your comment from an old discussion and created a new topic for your issue.
First of all, please do the following:
- Open Main F-Secure product view
- Choose Settings
- Turn Secure browsing On/Off.
- If the product has been upgraded, restart the computer and try accessing your online bank again.
Turn off and on the security features of the product:
- Open F-Secure program
- Click on Tools
- Click on Turn off all security features
- Click on Turn on, to activate the program again.
Check that the Browsing Protection extension is enabled on the browser:
- If you use Firefox:
- Open your browser to check if the browser extension is turned on
- Select Add-ons from the menu, then click Extensions
- Click Enable next to the Browsing Protection extension
- If the browsing protection extension is not listed in your browser, you need to reinstall the extension manually:
- Open the F-Secure product user interface
- Go to Settings
- Go to the Secure browsing tab and scroll down to the Browser extensions section
- If you use Firefox click Reinstall extensions
Let me know whether you still experience issues with banking protection.
Thanks!
Answers
This discussion has been closed.