Still having problems accessing particular site though danish node

LeMicLeMic Posts: 3 New Member

Hi support,


Way back I asked noted a problem I have accessing a particular site using the danish node of freedome. The original post can be found her



I never really got a proper answer from support and the problem still remains. This tracert is from 12-08-21

C:\Users\michael>tracert motomatters.com

Tracing route to motomatters.com [72.249.183.99]

over a maximum of 30 hops:


 1   10 ms   10 ms    8 ms gateway.freedome-vpn.net [198.18.8.1]

 2   20 ms   13 ms   14 ms be-9-102.cr2.cop1.dk.portlane.net [46.246.106.17]

 3   23 ms   26 ms   43 ms be-3.cr3.ams1.nl.portlane.net [80.67.4.207]

 4   34 ms   25 ms   34 ms er1.ams1.nl.above.net [80.249.208.122]

 5    *       *     151 ms ae11.cs3.ams10.nl.zip.zayo.com [64.125.31.104]

 6  134 ms    *       *    ae10.cs1.lhr15.uk.eth.zayo.com [64.125.29.17]

 7    *     138 ms    *    ae0.cs3.lhr11.uk.eth.zayo.com [64.125.29.118]

 8    *       *       *    Request timed out.

 9    *     135 ms    *    ae23.cs3.iad93.us.eth.zayo.com [64.125.28.189]

 10    *       *       *    Request timed out.

 11  134 ms    *       *    ae17.cs1.dfw2.us.eth.zayo.com [64.125.28.158]

 12  137 ms  134 ms  134 ms ae28.er2.dfw2.us.zip.zayo.com [64.125.26.25]

 13  136 ms  134 ms  133 ms 64.124.196.226.t00876-01.above.net [64.124.196.226]

 14  134 ms  157 ms  137 ms ae3.jvalue1.dal.tierpoint.net [206.123.64.17]

 15  137 ms  175 ms  134 ms ae0.jvalue3.dal.tierpoint.net [207.210.229.6]

 16  134 ms  153 ms  144 ms 207.210.229.54

 17    *       *       *    Request timed out.

 18    *       *       *    Request timed out.

 19    *       *       *    Request timed out.

 20    *       *       *    Request timed out.

 21    *       *       *    Request timed out.

 22    *       *       *    Request timed out.

 23    *       *       *    Request timed out.

 24    *       *       *    Request timed out.

 25    *       *       *    Request timed out.

 26    *       *       *    Request timed out.

 27    *       *       *    Request timed out.

 28    *       *       *    Request timed out.

 29    *       *       *    Request timed out.

 30    *       *       *    Request timed out.

Trace complete.


Could you please look into this, its a bit of a pain to disconnect from freedome to access the site.


Regards,


Michael

Accepted Answer

  • JaimsJaims Posts: 553 Moderator
    Accepted Answer

    Hi @LeMic

    We can confirm this as it seems that motomatters.com has blocked our Danish IP addresses. Probably nothing we can do about this.

    Motomatters.com have the absolute right to control which addresses they allow and which they don't but we were able to access the sites using other servers other than the Danish server. You might want to try using other nodes to visit this site.

    Laksh

Answers

  • JaimsJaims Posts: 553 Moderator

    Hi @LeMic

    Thank you for reaching out to us.

    Could you please provide us with the Freedome IP address for us to reproduce the issue?

  • LeMicLeMic Posts: 3 New Member

    Hi Jaims,


    Not quite sure what you mean by Freedome IP. However to reproduce just connect to "Denmark - Copenhagen" and then try to access motomatters.com (see tracert in original post)


    Hope this answers your question,


    /m

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