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have a problem with F-secure Safe. It reports "Databases too old" despite I have ran the update several times the last week.
The database version is 17.11 (38515) Database: 2021-07-29_3
Any hints ?
If the steps above does not able to resolve the issue, reinstalling the F-Secure SAFE might able to resolve the issue. You may follow the steps below:
Part 1 : Uninstall existing F-Secure SAFE using our Uninstallation Tool
Part 2 : Release License
Part 3 : Install F-Secure SAFE on MacOS
Thank you for reaching out to F-Secure Community.
You may try the troubleshooting steps below to fix the issue with databases too old for F-Secure SAFE on MacOS but incase the steps below does not resolve the issue, you may try to reinstall the F-Secure SAFE:
How to fix databases are too old error?
# Host Database
# localhost is used to configure the lookback interface
# when the system is booting. Do not change this entry.
In the Terminal window, you will need to enter a command to open the Nano text editor. You will need your administrator password, as well.
You're now in the Nano text editor. Move the cursor using the arrow keys and position it after the text in the window. Then, begin typing. It should look like this,
Once you're done, hold down the control and O keys to save the file, then control and X to exit.
Back at the command line, type sudo killall -HUP mDNSResponder then type return. That will flush your Mac's DNS cache, so it doesn't get confused by any changes you've made to the Hosts file.
Please do let us know the outcome. Should you need further assistance feel free to contact us again.
Sorry but this didn't solve the problem.