Android Key to ID protection question

Jay6600Jay6600 Posts: 2 New Member

Hello

My android F-Secure KEY application has been nagging me to transfer to F-Secure ID PROTECTION.

I have created a my f-secure account as per instructions and installed the new applications and successfully synced my passwords.

Everything seems fine and I've now deleted the old key application. However, upon clicking the subscription details the new application is informing me that my subscription is expiring in 5 days!

I purchase through PayPal on a monthly subscription and the F-Secure KEY subscription is valid with the last payment taken on 19/8/21.

Is this normal and after the 5 days expire will the new ID Protection application continue my already paid monthly valid subscription?

I was under the impression the transfer would be immediate and show the full monthly subscription.


Any help with this would be greatly appreciated.

Thank you for reading my message

JAY 👍️

Accepted Answer

  • Jay6600Jay6600 Posts: 2 New Member
    Accepted Answer

    After a telephone call to customer support, the problem has been resolved.👍

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