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How do I add Freedome VPN to my SAFE subscription?
I have F-Secure Safe, Version 18.0. What would it cost me to include a VPN protection program?
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email not recieved from fsecure
Hello all, I try to monitoring my 2 emails address for one it is ok, but for the other I have this message Your information was detected in a data breach. Please follow the instructions in the confirmation email we sent you. to know the details of the compromised information But I don't get an email. thanks for your help
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Unable to turn Freedome ON
I have an Android phone and with the latest update of F-Secure Freedome, I am unable to turn on the VPN on my phone because when I hit the ON button, I get a message pop-up from Android which says the following. ANDROID PREVENTS TURNING ON VPN PLEASE CHECK THAT YOU DON'T HAVE ANOTHER APP SET UP AS "ALWAYS-ON VPN" IN…
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Setting to allow "Scan for viruses" option to use cloud security for scanning.
I recently discovered a situation whereby the realtime scanner and right click "Scan for Viruses" would not detect a suspicious file within a compressed zip file EVEN when the scan within compressed files is enabled. Apparently the file will only be scanned once extracted for performance reasons. Big concerns if you were…
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MFA Related
Hi, I have been using LastPass as Password Manager, and I want to make the transition of using your Product ID Protection. As I saw there is no Second Factor Authentication in your App. I would recommand to be Second Authentication way, this issue is preventing me from making this switch of using your product. My question…
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Hi, help, please
Hola, Quería saber si los 6 euros mensuales que me cuesta la app para mi smart tv a través de la play store, son de por vida.
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Is DeepGuard able to watch "/dev/dtracehelper" file?
Hi dev team, Good day. I want to audit the command $launchctl 's execution. After using FileMonitor.app (by Objective-See), I found that during its execution, this command tries to open "/dev/dtracehelper". However, when I set up the following rule under the strict mode, DeepGuard did NOT generate any dialog. Is DeepGuard…
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utorrent getting blocked
Hello, I must have gotten some sort of update last night due to my fsecure not letting me load up my utorrent, never had any issues at all until today. I've basically added the whole AppData folder to the allow list but even with this it still block it, I'm I doing something wrong? This is the error message I get.
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Have a question about the Banking Protection
I think have a general idea what it does, but does it encrypt/prevent keyloggers from recording your keystrokes when you're doing your online banking? I guess this question is stemming from a review I read on pcmag (can't put the link since I'm a new user, but here's the excerpt) "Banking protection does what it promises,…
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add Date: and Message-Id: headers for "F-Secure: New device login" e-mails
the e-mails notifying about login from new device don't contain headers like Date: and Message-Id. Missing Date: makes it hard to find out when the mail was sent... I can find it in the Recevied header, but any mail client I access the e-mail from will by default assume the mail may be hours/days old Received: from…
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Process "F-Secure Freedome UI" (Freedome.exe) still running after turning Freedome off
I noticed that the process "F-Secure Freedome UI" (Freedome.exe) used 5-7% CPU. I don't use Freedome so I turned it off from its icon in the system tray and it disappeared from there. However, that process is still there, making my CPU busy. How do I turn it off completely? I use Freedome from time to time so I don't want…
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Purchased F-secure having trouble downloading . Stuck on 44%
windows 10 system .
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Hi I am from sweden and I was trying to watch viaplay now in USA.
Why is that
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I bought f-secure total and i get f-secure Freedome
On this french page : htt ps://www.f-secure.com/fr/home/products/total I bought f-secure total as you can see, at 3.33 € / month, this is 39.99 € / year. (promotion) But then I found than f-secure safe refused to work, so I did some research, and I finally figured it out, f-secure send me the code only for f-secure…
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Password Key sync code not visible in the app
Hi, I would appreciate your help on following: my family has been using Key free-version as pwd repository, each one individually. We are now in the process of migrating to ID protection. We have all created user id's for the ID protection, and the installed the app in our mobile phones. With some all hickups all good so…
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Full scan crashes/reboots my whole system
When I initiate a full scan through f-secure safe app, it scans for a while and then crashes my whole system which makes it to reboot. This is a bit annoying. Is anyone else experiencing same kind of behaviour or does someone have a some kind of solution to this? It appears to happen when scanning gets jammed to some file…
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Application wont start on Mac
So... got the application installed yet the app wont start. Will appear in the sidebar briefly but fails to start. How to proceed?
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Buying ID Protection seems to be impossible
I tried to upgrade my existing KEY license to ID Protection. ID Protection asks me to either create a new F-Secure account or login with the existing one. I have existing account and tried to login. Once provided uid/pw then the next screen is error message saying "Subscription expired" and there is nothing I can do. I…
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Safari bookmarks on MacOS and iOS won't sync using Freedome?
This has been the case almost a year now. So Freedome is practically useless on Apple devices. Can it be so that I am the only one who has noticed this?
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Installing browser extensions in FS ID Guardian PC 5.2 beta 2
I just installed FS ID Guardian PC 5.2 beta 2 How do I install the browser extensions for Chrome and Firefox?
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Esa Pietiläinen, viitenumero xxxxxxxxx
I have Freedome VPN xxxx-xxxx-xxxx and it is valid to 28.december 2021. Now I get a message that Freedome in my phone do not work any more. Why? With best regards Esa Pietiläinen email: xxxxxxxx@xx.com Mod. Edit : Removed PII/Edit Title
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Cannot activate my order - cannot access to my account - cannot create a new one
I was trying to switch from a product of another service provider to F-Secure Total for my new laptop. My old VPN order is still valid for 49 days in my other devices. For some reason, I cannot access to my F-Secure account but cannot create a new one neither (see message below). I received an email confirmation about the…
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Databases too old iMAC M1 Big Sur 11.5.2
Hello, have a problem with F-secure Safe. It reports "Databases too old" despite I have ran the update several times the last week. The database version is 17.11 (38515) Database: 2021-07-29_3 Any hints ?
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How can I update the virus definitions for F-Secure Safe from command line on Mac?
I am trying to update the virus definitions for F-Secure Safe from command line on Mac.I found this command : "sudo /usr/local/f-secure/fssp/bin/dbupdate" but it throws the following error: /usr/local/f-secure/fsaua/bin/fsauatool: No such file or directory. What should I do to rectify the error? or Is there any other…
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☀︎☀︎ Feature Request ☀︎☀︎ | Add "Search Engine" To F-Secure SAFE Application
I want to make "SwissCows" my F-Secure SAFE "Search Engine" and give children a warm meal. I soon discovered that I cannot do this. So I am making this "Feature Request" in hopes that I can one day add the "SwissCows" "Search Engine" to my F-Secure SAFE application.
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☀︎☀︎ Feature Request ☀︎☀︎ | Remove Devices From The F-Secure SENSE Application
Over the years, I have devices connected to my SENSE Router, that I now want to remove from my SENSE Router. The F-Secure Chat agent informed me that I cannot do this. So, I'm asking for this "capability" as a "Feature Request" on this community page.
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☀︎☀︎ Feature Request ☀︎☀︎ | Remove Devices From The F-Secure SENSE Application
Over the years, I have devices connected to my SENSE Router, that I now want to remove from my SENSE Router. The F-Secure Chat agent informed me that I cannot do this. So, I'm asking for this "capability" as a "Feature Request" on this community page.
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Switching licenses / Buying a new license
I have id protection provided by my employer and have several passwords stored there, incl. personal passwords. Now I'd like to buy my own ID protection license for my personal devices. Can I switch licenses in the app without losing already stored passwords?
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🎚Preferred Search Engine
Support ... May I Add "SwissCows" as my preferred search engine in my iOS based F-Secure Safe app? If so, how do I get this done?
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ID Protection and Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
