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Unable to reinstall Antivirus
Hello, I am unable to reinstall the software (SAFE) on my main desktop. Each time I try, I reach 99% of install progress, then IT call for an error "something went wrong" and ask to restart. I had no issue doing the same install on an other desktop computer with the same licence (3 computers licence) , and even did 3…
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How do I protect my new device?
This discussion was created from comments split from: My license didnt renew.
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Wie installiere ich die Software auf einem neuen Laptop?
Der Weihnachtsmann war so nett, und hat mir einen neuen Laptop geschenkt.😊 Demzufolge benutze ich den alten nicht mehr. Mein F-Secure-Abonnement läuft bis Januar 2023!!! Was kann ich tun, um die Software auf dem neuen Gerät zu installieren??? Helft dem TechnikWrack mit einfachen, klaren und vor allem verständlichen…
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Permanent icon on all Android screens
I've just installed SAFE on a Pixel 6 and I have a permanent icon which pervades every screen, including the lock screen. How can I get rid of it? It's very annoying!
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Install stucks at 40% due to a non existing programm
I successfully installed F-Secure Safe on 2 PC's and wanted to install it on a 3th one ( I have a license for 5 PC's). This install stops at 40% due to, what f-Secure says, an incompatible program. I should uninstall manualy. But this mentioned program (Zenama AntiMalware) has never been installed on this pc, I don't even…
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Can't open F-Secure SAFE on Windows 10
I can open settings, run a scan, other stuff like that, but I can't start the primary ui application. Any help? I'm on Windows 10 Home version:19042.1466
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Is it still possible to do a manually scan of files on Windows 10
I got a new SSD just after Christmas to which I installed Windows 10 since they are planning to stop F-Secure on Windows 7. I have noticed that on Windows 10 if I right click on a file there is no Scan for viruses option like there is on Windows 7, see attachments. Is that something a user can no longer do? When I download…
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Tell us authors of used ideas
Greetings, As F-Secure's latest versions are getting more and more user-made, please write into About window of products to whom belongs big used ideas, for example who's idea was to make Launch Pad as base of FS products(as is now).
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OLB statistics page
Greetings, I was looking at statistics page and found not much useful information, I would say that pie chart says absolutely nothing. Does it mean what was uploaded out of what should be uploaded or what? I suggest you to make bar chart indicating how many files/bytes of information were uploaded, and besides it also make…
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Add a few options
I would like F-secure to add a few options like the ability to.. Exclude processes from real-time scanning. -------------------------------------------------------------- Its very useful when using streaming applications.. Exclude Safe Websites from real-time scanning.…
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I find website confusing to navigate
F-secure's website has a clean and modern look. It seems like it should be easy to find what I want, but I seem to continue to have a hard time finding what I want. I cant' really describe what the problems are, but two areas come to mind. The business and home sections seem to be intermixed in a confusing manner. The…
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Keep things as lightweight as possible
Browsing Protection currently slows down the browser. Your products otherwise seem to be pretty good in performance, try to keep it that way!!
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Online Backup uploading process
Greetings, Everyone knows OLB has problems regarding upload speed, and it's basically due to small files being uploaded serially(because in process of upload it checks file before upload, uploads it, checks if it is same on user's end as in the cloud and then begins same process for next file, files might be some bites in…
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Interface. To improve the image.
Hi, Do you now, how the typical user chooses applications, like Antivirus? Interface. They look at the interface. And it is amazing (for users), when interface changes every few versions. User see of first sight that a program was changed. But F-Secure has this same interface since 2010 version (except for small details).…
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Cloud space for smartphones
Greetings, You has storage services, and why you won't make one other? Most of today's smartphones don't use "additional" storage space (e.g. SD cards), and users are in need of additional space for their devices, many smartphone OS providers(microsoft, google) provide cloud space, but they are very limited. Users should…
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Interface for Windows 8.
Do you plan to do a specially interface of F-Secure for Windows 8? It will be nice
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IPv6 (and IPv4) attack log tools (abusable use reporting and solving)
Hi, I use the PC Protection version (F-Secure's ISP product sold direct to ISP's customers by them). There is that log viewer where is firewall alerts log and you can watch more information like resolve dns address of the attackers. Not very usable one while can't even copy&paste IP. One thing I figured out is that 6to4…
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Hello?... is anyone out their?...
Is it just me?, or are their a HUGE number of Forum Questions &/or Comments going un-answered?. Regardless of the perceived importance?, each & every thread should be addressed by an informed member of the F-Secure team IMO.
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Suggestion : Option to log all rules in alert log
Sometimes you can't tell which rule is working and which rule is messing something up. In order to troubleshoot that, I have to create custom rules (usually allowing or denying everything) and have them create logs because I cannot touch the default rules. Could there be an option to tell the firewall to log anything that…
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Suggestion : Firewall Learning Modes
Provided F-secure has checked and found no malware on the host pc, is it possible adding a Firewall Learning mode where the firewall allows all connections and applications while it's on Learning Mode and makes rules for them, you know, something like calibrating the network without having to troubleshoot what's wrong with…
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Suggestion : Less clicks to access firewall logs and activity
Why are firewall logs (action and alert logs) and the Activity tab inside the Settings option? Every time I want to check what applications are communicating or what the firewall is working on, I have to go through the Security Center, enter the Settings, pass the UAC check, then browse in the firewall settings. Since both…
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Toolbar
Ok, here's one idea, although I don't know if this is a great one. Since all browsers are getting a minimalistic look, with fewer toolbars as possible, how about removing the f-secure toolbar and do the url filtering at the http level? This way all the browsers are supported and there will be no need to release fixes for…
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Online Backup - Icon
Fairly simple, really. When online backup finishes the icon is still grey. That seems to indicate that it's not running, isn't completed or that something else might be wrong. I figure it might make more sense to make it green or something? Just imagine having both a green and a blue F-Secure tornado in your system tray.
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Helpful Tools
Hello! I have some suggestions on how to improve the version of 2013,and more specifically, the tool should add. First of all: -the ability to create rescue CD from the program. This option really missing me. Currently, almost all programshave the useful function -scanning of removable media when connected to…
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Launch Pad As A Gadget
I think the Launch Pad would work better as a Desktop Gadget, enabling the features to run from there. As it is now, in clicking the F-Secure Notification Area icon, thus loading the Launch Pad, then loading the console, is one unnecessary click. Just have it launch into the full console mode with one click, and again, the…
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Don't Become Unnecessary Bloatware
This is not so much of an idea, but maybe of what not to do, and that is, don't try to do so much other stuff other than improving the Web Browsing and PC Security. I had run the trial version of Kaspersky 2012 Security Suite, and they have so many things you can click and tick, so many misc options, that it can become…
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A bug or what?
Hello! I have F-Secure Safe on my laptop and the indicator for files scanned is missing. I also downloaded a few files today but the ticker for downloads scanned didn't go any higher. Should I be worried that I have malware/virus or is it just a miscellaneous bug? I have Dell laptop and Windows 11 if that helps anything.…
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User accounts in blue, red, green colour
I am a new user of F-Secure Safe. I have now added several user accounts. The icon of my account is blue - probably because I am the subscription owner. The other accounts have red and green icons. What is the difference?
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On MacOS, how do I view files quarantined by F-Secure SAFE?
F-Secure provides and documents a way for users of SAFE for Windows to view and recover quarantined files -- fsdumpqrt. But no such solution is provided for users of SAFE for MacOS, that I can find. Where is the documented way to view and recover files quarantined by F-Secure SAFE for MacOS?
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Option To Remove Statistics Box On Main Screen
To give an option to remove the main stats at the bottom of the main F-Secure Safe Window - Personally I find it somewhat pointless even irritating & maybe a little unprofessional to have an ever increasing amount of data from various logs shown whenever the main screen is viewed. There is an option to 'disable…
