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Adding passwords to ID Protection password vault via the Chrome Extension
It's really not a great experience to have to copy the URL, type the username and password into the ID Protection app to add a password to my vault -- adding should be as easy as using. It would be great if when signing into a website/app for the first time (not yet in ID Protection vault) -- the Chrome Extension / App…
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Fix the keyboard focus flaw when opening Key
When opening the Key app in MacOS, the windows opens behind the active window. Also, the master password field has no keyboard focus, but requires a mouse click in it. This has happened several times, I open the Key, then proceed to typing the master password only to find out the password went somewhere else. In my opinion…
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Can set up F-Secure Internet Security on a Macbook under my current license?
I have a subscription to F-Secure Internet Security for 3 home computers. It's installed on 2 Windows PCs right now. My daughter now has a Macbook, so I want to set up F-Secure on it under my subscription. However I cannot find a way to download F-Secure Internet Security onto the Macbook. Is this possible? If not, can I…
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Why does Freedome make audio streaming stop after about 3 - 4 minutes?
When using either Simple Radio or TuneIn Radio Pro aps the audio stream stops after 3 - 4 minutes and does not recommence. The aps act as though they were buffering, but nothing happens. Both aps work fine streaming audio when I turn the VPN off.
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What engine does F-Secure Safe uses?
I heard this product uses multiple engine is that correct and what engines from what company are these ^^ Thanks for the help!
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Compatibility or redundancy with various softwares, BlockBlock, DNS, Network filters, Chromium
Hi, I have been using some software for my privacy and security for a few years and wondered if this software is compatible and/or redundant with F-Secure. My main MacBook Pro with macOS Monterrey Beta 4. I use Objective-see's BlockBlock app, is F-Secure compatible with this software? Is BlockBlock redundant if I'm using…
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Remove subscription
How can l remove F-secure subscription. I just want to delete everything. Please help
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F-secure SAFE won´t open
After I reinstalled F-secure SAFE on my stationary Windows 7 it refuses to open up... I can see the icon in the taskbar but every time I try to click on the icon, it opens up quickly and then disappears. If someone has any idea how to solve this, please share your solution! I´ll put my fsdiag file here if someone´s…
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Is Ransomware Protection really effective?
Hello I wanted to make sure the Ransomware Protection was indeed protecting me. As far as I understand, the purpose of this layer is to protect me from a new ransomware that would go undetected. So I made a small test, and the result is I don't feel confident about the protection in certain conditions. Based on my test, I…
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Freedome is using lots of phone battery
After installing the latest version of Freedome (version 2.7.1.9113), the SW is consuming a lots of my phone's battery. Battery runs out very fast. If I turn-off Freedome, problem goes away. I attached a screenshot of my phone's battery usage.
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Battery settings on macos big sur
Fsecure disables the possibility to adjust the battery settings on macos 11 after removing fsecure battery adjustment works fine, is this known and being addressed?
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How do I remove an entry in the "Monitoring" section
I have an entry in the monitoring section and have taken appropriate action - how do I delete that particular entry so that it doesn't show again?
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How do I change my e-mail for my beta test account? I migrated to outlook.com.
I've began testing on Windows 11.
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What is the location when you choose Finland?
What is the location when you choose Finland? When I choose Finland as the location Twitter tells me that I have logged in from Helsinki. Yesterday connections were acting up and Twitter told me I had logged in from Karkkila. Today it is Helsinki again. Why did I get Karkkila yesterday and was that OK or was there…
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Had a My F-secure account with old SAFE purchase - now NEW TOTAL subscription ask for a new account
Hello, I have already an account in F-secure being an old customer since 90's When the new My F-secure account were placed online I did a subscription for SAFE, then expired. Now I just made a new TOTAL subscription but the procedure ask me to make a new account. Why that? Can you add my latest subscription to my old "my…
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Help Needed Desperately: How long will iOS 12 be supported???
Hi, I hope I'm not being an annoyance, but I tried searching for an answer to my problem and I couldn't find an answer. My problem: I'm running the FreedomE App on my iPad Mini 3 is my main device and it's running iOS 12 because my iPad Mini 3 doesn't support iOS 13 and iOS 14... My worry is that F-Secure will stop…
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Italian servers DNS not resolving Apple App Store
Hello, I've reported this bug to an Italian F-Secure representative and through the Freedome app feedback, but the issue was not resolved. The Italian Freedome DNS servers do not resolve both iOS and macOS App Store, so when you open the App Store there's an alert "impossible to connect". The odd thing is I can update the…
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Does Freedome VPN have Split Tunnel Features?
Hi, does anyone know if this VPN has the following features? -Double VPN -Split VPN -Zero Log policy
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How to get the Browsing Protection add-on to activate on a specific webpage?
I would like it to activate on the Protonmail sign-in page. I'm actually using the F-secure product offered by my isp but I presume the answer given here will generalize.
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I need to import my passwords and not enter 100 or so passwords manually.
I had regularly backed up my Dashline passwords in the default .dash and .csv format as well as other formats for viewing in Excel and Libre Office (.xls, .xlsm, .ods) none of these formats works. I have the files titles also saved as "Dashline" "DashlineExport" DashlineSaves" and then more specific titles for my use but…
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ID protection on multiple devices
Hello, I have F-secure total subscription and I've been using F-secure Key earlier. Now I finally decided to move to ID-protection and for some reason I can't find how to get it working without separate license for every different machine. Everytime I sync ID protection I need to log in and it takes one license from the…
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Paid twice.......
I got a message from F secure saying my subscription had run out. So I paid by Paypal. Then found out that the original subscription was valid to 2022. How do I get this recent payment back. ?
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What type of virus is this?
Hi, I just recently joined and I need help finding an answer to this I hope this question goes here. I have this concern because my friend uses a modified version of WhatsApp that happened to me last night but f-secure gives us an infection warning, in my case I already deleted the file and did a cleaning with f-secure but…
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family protection for childs not working stabile with SAFE Version 18.0
Hello, I'm using F-Secure SAFE since several years and also using the family manager with time limits and time budget limits for my childs. Until the last update this works fine and stabil. Since the last update to version 18.0 the time limits are active, but a simple click to extend the time budget or time limit overrules…
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subscription problem
I use machine translation so it may not make sense to you. thank you for reading. I can't buy a subscription. I'm using the SAFE app on my Android smartphone. There is a 30-day trial period left. I tried to purchase a 12 month SAFE subscription. 1. Purchase from the app → Error 2. Purchase from My F-Secure → Error…
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Version 5.1.1852.0/KEY on Windows after recent update
Graphical design looks nice, but usability is worse compare to previous version. At least long names in vault list are cut even if resize panes and we have plenty of place to show them while generated password are shown by very small font plus in such colors that it's practically impossible to read.
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Failed update Win 7
I have an vaild licence wich I recently bough ( Safe but it's an Total licens),but after an update wich failed in Win 7 (32-bit Pro). It worked fine for me,but after I've recied the update ( wich was critical), the anti-virus stopped working. Because after I've got the update the OS adviced me to restart the system,but I…
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Where can I see my Freedome subscription?
I´d like to know when it ends, and if it´s on automatic renewal,
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F-Secure SAFE GUImakes screen run at lower Hz/FPS
Hello, Opening F-secure SAFE or when it opens itself it makes screen go slower FPS or HZ if you have enabled 144-165Hz in your display. Is there solution to fix this or is the GUI designed for lower Hz?
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with F-secure Freedom on I cant log in to Facebook
Strange thing but, windows 10, Crome or Firefox, Facebook, 2 different laptops, Lenovo and HP, Freedom and e.g. Sweden. All is updated. Cleared cockies and all that, restarted..... If I have Freedom on and try to login to Facebook it will just ask me, in an endless loop, about my mail and password and no time to fill in…
