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Freedome jam my iPhone and Macbook
I have paid subscription of Freedome and have sent 3 e-mails to support without response that Freedome jam my iPhone and MacBook. Can not access internet, no E-mail, no browsing, closing Freedome and everything work normally. iPhone 8 Plus with iOs 14.6 Macbook Air M1 with Big Sur 11.4 Nobody bother to reply so the…
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Issues trying to install F-Secure in Windows 20H2 ?
Hi, What should i check in order to find what's the issue? I try several times i always give me error... Thanks for advance Best regards
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how to completely exit out of f secure
i want to fully terminate f secure so that i have more ram free how can i do that pausing protection does not kill the background processes which still take up ram?
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self protection effectiveness?
well if i try to kill any processes in task manager it allows me to do so i am able to delete files from C:\Program Files (x86)\F-Secure\SAFE which are not in use by f secure i am unable to stop certain services as well so pls if attacked by malware will f secure be able to defend itself?
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I cannot install F-Secure SAFE to iPhoneSE2.
I trayed and trayed to install F-Secure SAFE for the additional device iPhoneSE2. But error message say ; Something does not operate definitely. Please try it once again. I have been able to install it in iPhone6S, but this time I cannot install it from Win10 PC or iPhoneSE. Please tell me install method. The iOS version…
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Explorer.exe freezes when F-Secure is processing a threat
Hi, I have noticed that when F-Secure detects and processes a new or complex malware sample (typically detected as Trojan:W32/Generic.xxx!Online or something like Trojan.TR/Crypt.XPACK.Gen) and I right click on it, Explorer.exe is likely to temporarily freeze. After the disinfection process completes, everything returns to…
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F-Secure high RAM usage
Hello, On one of my PCs I just noticed that one of FS process consumes a lot of memory; never less then 400 Mo. I'm a bit surprised because it is not the case on my other PCs.
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Mein PC-Schutz ist kritisch auch nach dem der Neustart des PC's mehrfach durchgeführt wurde.
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Beta program account access
Hi, Is it possible to get my account enabled to access the beta program? Thanks, Pentti
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Renewing my subscription, account troubles
Hi! About a year ago I purchased a custom built computer, and in the deal I got a one year subscription to F-Secure (it says my product is "F-Secure Internet Security"). Now the subscription has run out, but as I was about to renew it I realized I didn't even have an account. I assume the subscription was created through…
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Missing vault items in Windows, never get synced
I've been using F-Secure Key for a while. After being forced to migrate to F-Secure ID protection, I upgraded the app in my mobile phone (Samsung A71 / Android 10) and besides the process is somewhat hard to understand at some points, I succeeded having all may passwords migrated to the new app. Then I faced migration in…
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Problem with Sending Emails with Freedom running
Hi, I am using a Web.de Client to sent Emails, however since some days all Emails are coming back notified as being Spam. I thought it is just a temporary problem but it still does not work. When I switch off Freedom Emails are sent. Any suggestions how to solve this ? Thanks Peter
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Find my device: no option to find device.
There is no longer an option to find my device, when I log in to my F Secure. On all the devices it just has a "settings" button, but that's it. There used to be one, as I have used the option in the past.
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I would like to cancel my free trial
I would like to cancel my free trial, and stop being with f-secure how?
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False positive with PrivaZer
Hello, here is the PrivaZer Team. You have a false positive with our new release of PrivaZer. See below. Please fix it. OK ?
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Refund for F-Secure ID PROTECTION
Today I bought ID PROTECTION by mistake, I will never use it, and it's expensive, so I want a refund. any help?
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Key to ID protection
I have a notice that my subscription is over??? My subscription to KEY is valid until December 2021. I did not ask this transfer from Key to ID protection and to tell you the truth that I really really dislike this ID-protection. Please transfer my KEY subscription to id-protection also please loose the floating message to…
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KMPlayer 64X fault Detection
I am using KMPlayer 64X. KMPlayer 64X does not run when F-Secure Antivirus is monitoring. This is a false detection. Hope this is resolved by the F-Secure team.
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How do I remove malware/virus from a PST file?
Hello Every time I get a desktop search application to re-index my old .PST files (from my archived Outlook email) , I get loads of error message from F-secure. How can I identify and remove the relevant emails? With thanks J
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A confusion about DeepGuard's policy
Hi dev team, good day. I set a rule watch prefix "/System/Applications/" "any" wc in strict mode. expected behaviour: A DeegGuard dialog appears when any process tries to modify "/System/Applications/" folder; What actually happened: A DeegGuard dialog appears when any process tries to modify "/Applications/" folder I…
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Unable to activate ID Protection while upgrading from F-Secure Key thus my PC setting is now screwed
Trying to do as instructed on page 'How do I move from KEY to ID PROTECTION on desktop devices?' End result - ID protection shows error (id_prot_fail.jpg) Going to account page only shows some old SAFE expiry, nothing that I could use or activate or whatever for ID protection Where on earth can I activate the product i.e.…
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Safe portal broken?
When I try to download (to reinstall F-secure safe) and follow the procedure Log in to My F-secure with your account username and password. Click Add device. Select My device, and click Continue. Select This computer, and click Download for Windows. <------------ Depending on your browser: The installer file downloads…
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Connect two devices to each others in LAN
Normal home-wifi / lan, router, fiber. Television with Chromecast and FreeDome installed Samsung phone with streaming TV and FreeDome installed When VPN is OFF stream can be sent to TV via ChromeCast. When VPN is ON stream CANNOT be sent TV via ChromeCast. As the are in their own VPNs they do not "see" each others. How to…
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Run freedome from command-line for automation scenarios
I do not find any info for running freedome.exe via command-line and using switches to control the application without using the GUI. Would be very helpful to automate some actions. For example: integration with Elgate stream deck.
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What does this Message Mean? Was it a Hack?
Hi Guys, We got this message on our console that just popped up after Freedome quit unexpectedly. From what understand with my very limited console reading skills, it appears to be simply logging the error, though it's quit unexpectedly before and we've never had this pop up. What concerns me is the Chmod specifically...…
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Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
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Biometric and PIV access on PC and Mac
Hi, Is there a way or a feature where biometric access using Windows Hello or FaceID or maybe even a PIV like Yubico could be possible as an alternative to entering the Master password?
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e-authentication to my.f-secure.com portal
add e-authentication method or pin-code authentication method to my.f-secure.com(easier for android tv:s with remote controls etc..)
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Would like to run/manage the freedome vpn via command line switches (Windows)
I do not find any info for running freedome.exe via command-line and using switches to control the application without using the GUI. Would be very helpful to automate some actions.
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Wrong master password
This discussion was created from comments split from: Error Assertion failed since last update March 2021.
