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Expect Large Filesize in Upcoming Virus Definition File Update
On December 1, 2021, F-Secure plans to release a substantial database update for the Capricorn engine. The expected filesize will be 17MB. This update will contain revamped signatures and models which are expected to minimize the database file sizes afterwards and bring better performance. With the default product…
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Setting protected files
Is it possible to set protected files (like documents) in F Secure SAFE ? If yes, how? thanks
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ID-protection entry time stamps, please
The vault is piling up with outdated ex-versions of logins. It is darn difficult to identify the valid one, as there are no creation time stamps visible. Could you add this functionality, please?
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FS Protection for Mac 18.1 releases
FS Protection Mac 18.1 releases will be posted under this thread.
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My license didnt renew
Bought total for 5 devices from the black friday sale. Cant activate it on my account. Cant find an email for support. The chat is useless since Im at work at the times its open. Please provide an email that I can contact you at.
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FS ID Guardian for Mac Releases
Release 4.200.575 (4.200 beta 1) New features: - Safari browser support, i.e. added Safari browser extension installable via Mac App Store, and install button for it in settings UI.
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Id Protection with Safari
SAfari 15.1 Password manager 5.0.43 I try to copy the autorisation code but password manager says that code is incorrect Please note that IFD protection proposes me only extension for firefox and chrome
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Apple M1 and serious performance issues
So on another post you've mentioned that native ARM-version would be coming late 2020. Still it's running via Rosetta and to be honest it's pretty much bogging system so much that I'm really, really considering to ditch F-Secure all together. Let alone the absolutely monstrous memory usage. Plus 1gigs on 8gig system is…
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Deleting a device
Hi I have a question about deleting a device. On my current account I have one device, and that device is my computer. But i am getting a new computer soon, so i would like to know, if i can delete this device, and then replace it with my new computer. Is that possible. Do i just press the release license button, and then…
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F-Secure Mobile Security (Android)
Why doesn't it support the following web browser: Chrome,Samsung (phishing protection)? Supported by other security applications! i don't think many people want to use their own browser.
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syncing to ios does not work
some of the items do not sync to iphone. Is there limit for vault size? It feels like latest items added with Windows Desktop do not sync to ios app. I have removed and reinstalled the ios app.
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I have bought F SECURE total, and cannot get reactivate ID protection . What am I doing wrong?!
I have bought FSecure total, but my ID app doesn’t recognise it, and keeps asking me to resubscribe - very frustrating!
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Starting to be annoyed of this program...
Can't remove from startup programs Says my 1 year subscription code is invalid Need I say more? If anyone can help me remove from startup programs I would appreciate it, default ways of doing don't seem to work.
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Gamemode
Apparently gamemode is now automatic. How does it know when game is started? I've gotten so many times fsecure info screen on top of the game now after this update where it was made automatic. Looks like it doesn't work. It should still be manual since it seems it doesn't know when you can disturb with stupid useless info…
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High data usage on openvpn
Hi, I'm wondering It's normal to have a high data usage for the process openvpn.exe, mine is 159gb and no other process comes close to it. I haven't been using anything excessive that would tank data usage. What might be the cause?
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Renewed F-Secure TOTAL subscription, but my F-Secure FREEDOME VPN shows subscription is expired
Hello everybody, My iPhone is in an amazing loop where the re-installation always ends in "subscription expired". It worked before, but after continuing the subs, it doesn't. Any ideas are welcome. I've spent many hours with this :-) BR, JV
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A customer suggsted a different translation of the license expiry notification in F-Secure SAFE
A customer suggested that the notification about expiring license in German "Ihr Abonnement läuft gerade ab" should be replaced with "Ihr Abonnement läuft demnächst ab".
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iPad loses wifi connection when Freedome is on?
Hi, for the past week or so my iPad has been trouble to maintain wifi connection when Freedome is running. Contacted Apple support and only advice was to get rid of Freedome. Hopefully you can fix this issue asap to convince me and continue to use your product. In my iPad have the latest iOS updates.
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My.F-secure.com,connection issue with SAfe and iphones 6 and 8
There's no category for TOTAL,so i start this thread here.. I've installed SAFE on two iphones,6 and 8(latest iOS possible),both active. At the portal side(my.f-secure.com) status view with both devices: "This device has not connected to My F-Secure during the last two weeks.Check that the device can connect to the…
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why does my subscription code not work?
yesterday i downloaded the 5 day trial, after a few hour i decided to buy a 2 year subcription. this morning when i opend my laptop the freedom was back to the 5 day trail. so i put my subscription code back in and now i got the message that it wont accept why?
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Freedom and iOS 15
It looks like Freedom doesn't work anymore on iOS 15.1 (iPad), wonder when we get a version update onto Appstore.
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Problem with subscription
Hi everybody .i will try to describe my problem shortly.i just installed an app f secure safe on Android and its number 10 ver.i still trying to renew subscription but without happy end.inside the app i have message "error - your purchase is not available now.please try later .and over and over again.my trial period Has…
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F secure event viewer error
So i have the internet provider provided version of F-secure safe called Ziggo Safe Online. And it keeps displaying this strange message in event viewer.
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About check the second is different?
why when i check the second is different? 1. 2.
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F-Secure SAFE "Security Cloud Malfunction" error (macOS 10.13)
Hi, I contacted the support with the following issue but couldn't get any help. I am now trying to get help debugging via the forum, let's see how that goes. Here's my problem: After restoring my macbook pro with a Time machine backup, F-Secure SAFE now shows the Security Cloud Malfunction error. I tried the steps to fix…
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A feature request for ID protection: add a feature to selectively stop showing security breaches
In the Android -version of ID protection, you allways start with the security breaches (monitoring) window, unless you specifically set the keys (vault) -window as the first one. First, it takes a good while of running untill you can get back from that to the keys. Can get a bit frustrating. So enabling an immediate change…
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I cannot connect my subscription to the F-Secure Freedome VPN app on android
Having installed the app and successfully added my subscription, the app would not connect to any VPN servers and prevented my Internet access. I decided to uninstall and re install the app. Having done this I can no longer turn on the VPN and my subscription page says no subscription but doesn't offer me a way to add the…
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Beta subscription renewal is lost
Hi, I ran to a problem with latest Beta because it ended my subscription and there is no renewal help. It took a while to be able to reset my password too, so it has been out of subscription around a month. And if I login it only show "Your subscription has expired." and no posbility to renewal or automatic renewal. Anyone…
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Can you add a "trust" option in the processing window
Hi Can you add a "trust" option in the processing window so that my files don't always disappear when I report a false positive.
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AMSI detected harmful content (user very unfriendly)
The newly installed FSP on the new computer reported an error (about the AMSI), and then I added all its application files and directories to the exclusion list. Opening the app again is still blocked. Trust cannot be clicked in the pop-up message, and there is no exclusion option in the event history record. The problems…
