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Installation window disappears exactly at 40% - any ideas?
Hi, I had to uninstall Internet Security and wanted to re-install it (using F-SecureNetworkInstaller-IS.exe). The installation routine is downloaded and installation starts, but exectly at 40% completion the window disappers and nothing happens. I than tried to install SAFE (using…
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Freedome keeps off on macOS
For some reason I cannot turn Freedom on on my MacBook Air. The operating system is macOS Big Sur 11.6. This bug started after downloading the new version of the BigSur. Could anyone help with this?
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Freedome change
I want to change my prem from 1 device to at least 3 devices. How do I do this?
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Split tunnel / exclude app feature for windows Freedome
Hello, This is second time I'm writing this to you. Why can't we have the feature that mobile Freedome has. Split tunnel / exclude app, where user can define which apps bypass Freedome. Now days I dont use Freedome on my pc because it so annoying to use. Nice to have product that you don't want to use. Freedome on PC is a…
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Tips to use Windows XP after the End-of-Life
Hi, I collected some tips how to use Windows XP after the End-of-Life. It is important to say that it is not recommended and might be a bad idea to still use it, as you cannot fully protect the system anymore. If you have any chance, upgrade the system as soon as possible. The tips might buy you some time, but at some…
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Can't active F-Secure Mobile Security
I have 7 Licenses of F-Secure TOTAL. But why I can't active it in F-Secure Mobile Security? Also, F-Secure Mobile Security has more functions than SAFE Internet Security & Mobile Antivirus.
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Minor bug in German spelling
I don't really have a question, but would like to report a small bug. Therefore, no response from F-Secure is required. When a scan is started in F-Secure Safe 18.0 (Mac OS), there is a spelling error and it has been around for over a year. It should be the following: "Scanvorgang wird gestartet." (German-version).
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How can I solve the Security Cloud Problem with F-Secure Safe (Mac)
Hello All After I updated to F-Secure Safe 17.11, an error message comes up with Security Cloud is not available (translated from German). I have followed both solutions from the article…
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F-Secure causing Youtube Videos to be Blocked on Chrome (Mac)
The F-Secure Chrome extension version 1.0.1354 is causing youtube videos to be blocked. I get a message stating "Video unavailable This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." even though I am at home on my home network. The issue resolves once…
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Are you planning to end F-Secure for Windows7?
I would like to know if you are planning to end/stop F-Secure from working on Windows7? if so when. In December I will have to renew my subscription but if you are planning to make F-Secure stop working on Windows7 anytime next year then I might as well not bother renewing. Unless you'd refund the month's I'd lose, e.g.…
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“Only scan in compressed files” ?
Does this scan in compressed files also when turned on or ONLY in those files. I hope not the latter because that would have been a massive security risk for me since i always have it on. Im sure its the first but i want to be absolutely sure. I translated the option from dutch so if its not available in english please…
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Does Freedome still support Ipad 2
I just lost network connection on my IPAD 2 when Freedome is installed. If I reset network settings and delete VPN from IPad everything is fine. The moment I install freedome I can connect to internet with or without VPN. Only deleting installation will let me connect. Has something changed ?
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About F-Secure email address for customer newsletters
I find it a bit confusing that F-Secure sends customer newsletters using an address that ends with "@email.f-secure.com" (full address: no-reply@email.f-secure.com) instead of one ending with "@f-secure.com" which would be easier to identify as a legitimate F-Secure email address. I tried to search the F-Secure website to…
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How renewal of registration?
How to renew a registration. Auto-refresh does not work.
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SERIOUS HELP NEEDED: Does FreedomE VPN App Affect Other Devices On The Same Network?
Hi, I'm in need of some extreme help! I have multiple devices that connect to the Internet via my home router. Each device is turned on and connected to the Internet 24/7, but I haven't been turning on the FreedomE VPN App because I'm VERY worried. This is my BIG worry: I'll have my FreedomE VPN App running on my iPad and…
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Freedome VPN
Freedome VPN stänger av sig av sig själv på min Xiaomi Readme 9A då och då. Jag får hela tiden kolla så den är igång. Så fort jag öppnar appen så står det att Always-on har stoppats och jag får då starta den genom att trycka på påknappen då går den ofta ett bra tag. Det verkar som det oftast inträffar om mobilen legat…
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how do i download F Secure
I had F secure on my laptop then it said i needed to renew but i have so i was told to uninstall it which i have but cant find anywhere to download it without it asking me to renew or pay as a new member
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VPN sharing
Can i share my VPN account with my partner on their iphone? My VPN is currently running on my iphone and i would like to allow my partner to use it too. Is there a way of sharing the account or is it specifically linked to the apple ID!
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FS protection license expired
Hi there, I just found that my license expired, can you help me to renew it? Thanks.
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FS Protection for Mac 18.0 releases
FS Protection Mac 18.0 releases will be posted under this thread.
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PayPal broken with Web Protection
This discussion was created from comments split from: PayPal broken with Web Protection.
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Is F-secure SAFE still searching even
I wonder if F-secure is still searching for Malware while being 'idle', even if it doesnt show up (see pic!) So what I mean is, to the right of the no. 6 there is now a VOID instead of showing how many objects has been scanned.
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How do I migrate my passwords from KEY to ID Protection?
This discussion was created from comments split from: KEY Free version and ID Protection.
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has the router check in f secure been devised in such a way, that it does not scan ISP dns server
I have tried so much times to scan with router checker tool to check my security of my router and network. When I put opendns, googledns like public dns, the scan runs and show the correct result , it has vulnerability or not. But when I check with other dns, for eg. my ISPs auto configured dns, then the scan never runs…
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How to get Password Manager to work.
Hi. I have installed the ID-Protection on my laptop. My three E-mail addresses are inserted and are been checked. When I open my Chrome the Password Manager Icon is presented but when I click on the Icon the answer is "The manager. appen is closed". I havened find the procedure to open the Password Manager. I thought that…
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High Ram Usage
This discussion was created from comments split from: F-Secure high RAM usage.
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F-Secure Router Checks. Amber or Yellow in colour instead of Green colour.
I do DNS Check with F-Secure Router that I got an Amber or Yellow Colour instead of Green. How do I know if the DNS is working or okay? But it says that the check is incomplete.
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Bug reports
How long does it take to get a response to a bug report?
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How to use OpenVPN Protocol on iOS
Hi all, I am not able to establish a VPN connection using Freedome VPN on my iOS device, I can do it using Windows 10 and Android, Probably IPSec (IKE2v and 1v) are being blocked by my internet provider. I definitely need to use it also on my iOS device. Could you please tell me how can I import the Freedome VPN profile to…
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FS Protection PC 18.1 releases
FS Protection PC 18.1 releases will be posted under this thread.
