Recent Discussions

Find discussions on F-Secure's products and services in our English or Finnish Help Forums, or solutions to common issues in the Support Articles.

 

Discussion List

• Freedom and iOS 15

  It looks like Freedom doesn't work anymore on iOS 15.1 (iPad), wonder when we get a version update onto Appstore.

  Closed

  Answered ✓

  121 views

  1 comments

  0 point

  Started by Juusman

  Most recent by Juusman

  Nov 17, 2021

  Privacy VPN
• Problem with subscription

  Hi everybody .i will try to describe my problem shortly.i just installed an app f secure safe on Android and its number 10 ver.i still trying to renew subscription but without happy end.inside the app…

  Closed

  Answered ✓

  41 views

  1 comments

  0 point

  Started by dlugi77

  Most recent by Ukko

  Nov 15, 2021

  Web Browsing
• F secure event viewer error

  So i have the internet provider provided version of F-secure safe called Ziggo Safe Online. And it keeps displaying this strange message in event viewer.

  Closed

  Answered ✓

  423 views

  1 comments

  0 point

  Started by Ilias

  Most recent by Ukko

  Nov 15, 2021

  Web Browsing
• About check the second is different?

  why when i check the second is different? 1. 2.

  Closed

  Answered ✓

  121 views

  2 comments

  0 point

  Started by Tubucu4444

  Most recent by Jaims

  Nov 14, 2021

  F-Secure Free Online Tools
• F-Secure SAFE "Security Cloud Malfunction" error (macOS 10.13)

  Hi, I contacted the support with the following issue but couldn't get any help. I am now trying to get help debugging via the forum, let's see how that goes. Here's my problem: After restoring my macb…

  Closed

  Answered ✓

  1291 views

  15 comments

  0 point

  Started by mrF

  Most recent by ArthurVal

  Nov 13, 2021

  Web Browsing
• A feature request for ID protection: add a feature to selectively stop showing security breaches

  In the Android -version of ID protection, you allways start with the security breaches (monitoring) window, unless you specifically set the keys (vault) -window as the first one. First, it takes a goo…

  41 views

  3 points

  Started by Wiljo

  Nov 13, 2021

  Feature Requests
• I cannot connect my subscription to the F-Secure Freedome VPN app on android

  Having installed the app and successfully added my subscription, the app would not connect to any VPN servers and prevented my Internet access. I decided to uninstall and re install the app. Having do…

  Closed

  Answered ✓

  191 views

  1 comments

  0 point

  Started by VPN_no_worky

  Most recent by Amirul

  Nov 10, 2021

  Privacy VPN
• Beta subscription renewal is lost

  Hi, I ran to a problem with latest Beta because it ended my subscription and there is no renewal help. It took a while to be able to reset my password too, so it has been out of subscription around a …

  Answered

  81 views

  2 comments

  0 point

  Started by JariLampinen

  Most recent by Ivan_Osipov

  Nov 10, 2021

  Home Security Beta Programs
• Can you add a "trust" option in the processing window

  Hi Can you add a "trust" option in the processing window so that my files don't always disappear when I report a false positive.

  Answered ✓

  104 views

  1 comments

  1 points

  Started by cht132

  Most recent by Yatounoneko

  Nov 8, 2021

  Home Security Beta Programs
• AMSI detected harmful content (user very unfriendly)

  The newly installed FSP on the new computer reported an error (about the AMSI), and then I added all its application files and directories to the exclusion list. Opening the app again is still blocked…

  Answered

  171 views

  1 comments

  0 point

  Started by Yatounoneko

  Most recent by Ivan_Osipov

  Nov 8, 2021

  Home Security Beta Programs
• Keyloggers

  Does F Secure Safe protects against key loggers?

  Closed

  Answered ✓

  693 views

  2 comments

  0 point

  Started by sjesus

  Most recent by Yntony

  Nov 8, 2021

  Web Browsing
• Osuuspankkki offer

  My subscription will end next week. And I want to use OP offer. I know that I must delete old account and create new one for OP offer. Is it enough? Should I reinstall F-secure applications?

  Closed

  Answered ✓

  61 views

  1 comments

  0 point

  Started by Kari57

  Most recent by Ukko

  Nov 7, 2021

  Web Browsing
• F secure Android not working

  My F-Secure on my Android Samsung S 20 seem to not scan propperly. so i deinstalled it an reinstalled it. now when i start it an try to connect with my profile to get the license, is loads for minutes…

  Closed

  Answered ✓

  301 views

  1 comments

  0 point

  Started by buboj

  Most recent by Ukko

  Nov 7, 2021

  Web Browsing
• Not sure whether F-Secure Internet Security is working or not

  Hello For the past two day's i am noticing this pop up message when ever i visit any banking site. Not sure whether my F-Secure is working or not. Need help to understand this issue and help me to res…

  Closed

  Answered ✓

  222 views

  2 comments

  0 point

  Started by RamheshBabu

  Most recent by RamheshBabu

  Nov 3, 2021

  Web Browsing
• Login issues

  Hi. Every time I restart my PC and open ID protection, I'm logged out. I'm told to login again , so I do that. Then I'm getting email about new login found from the new device and unknown location. I'…

  Closed

  Answered ✓

  371 views

  1 comments

  1 points

  Started by heewit

  Most recent by Ukko

  Nov 2, 2021

  Password Vault
• "Read Anypath" Policy doesn't work as expected

  Good day dev team! Under Strict mode, I set up rules like: watch prefix "~/" "any" w watch prefix "~/Desktop/" "any" r allow path "any" "/System/Library/CoreServices/Finder.app/" r "" "APPLE_PF_BINARY…

  Answered ✓

  411 views

  12 comments

  1 points

  Started by 66f2e490

  Most recent by 66f2e490

  Nov 2, 2021

  Home Security Beta Programs
• Virus scanner Safe Online

  My virus scanner Safe Online (Ziggo Safe Online) scans much more quicker than before until 99% and then starts scanning again. Finally it reports everything is oke. Something changed?

  Closed

  Answered ✓

  91 views

  1 comments

  0 point

  Started by RBEbben

  Most recent by Ukko

  Nov 2, 2021

  Web Browsing
• Why does a website not work correctly?

  I have two computers with F-secure safe installed. On one computer a few websites don't load correctly: One website (KIVA.org) opens correct after inlogging but fails (doesn't show lay-out) after clic…

  Closed

  Answered ✓

  161 views

  1 comments

  0 point

  Started by Mieke

  Most recent by Ukko

  Nov 2, 2021

  Web Browsing
• How to Check Our Website is Safe From Google

  Hello Everywhere! We starting new business like Digital Marketing and Web Development. we launched own site www.kitoinfocom.com but, i have some confusion about google reeking, that's our site is safe…

  Closed

  Answered ✓

  681 views

  1 comments

  0 point

  Started by kitoinfocom

  Most recent by Ukko

  Nov 2, 2021

  Web Browsing
• Trial expired but cannot add new device with a new subscription

  Hi all. A month ago, I installed a trial F-Secure SAFE on my notebook (after sign up on My F-Secure portal). When the trial expired, the installed SAFE showed me the message about the expirated subscr…

  Closed

  Answered ✓

  61 views

  2 comments

  0 point

  Started by fiammacasa

  Most recent by fiammacasa

  Nov 2, 2021

  Web Browsing
• How to get F-Secure beta key.

  Please help me to get the key. Thanks.

  Answered ✓

  84 views

  1 comments

  0 point

  Started by avijitsg

  Most recent by Ivan_Osipov

  Nov 1, 2021

  Home Security Beta Programs
• F-Secure Freedome ⥹ 𝐕𝐏𝐍 ⥻ IP Address

  When I start up my laptop and bring up my browser, I always visit: https://ipleak.net/ ⎯ just to be sure there is no forwarded IP address detected, there is no WebRTC leakage and no DNS leakage from t…

  Closed

  Answered ✓

  281 views

  1 comments

  0 point

  Started by Issues4Life

  Most recent by Jaims

  Nov 1, 2021

  Privacy VPN
• Search does not work Mac

  My ID Protection password search does not work.

  Closed

  Answered ✓

  71 views

  1 comments

  0 point

  Started by Virsu_77

  Most recent by Jaims

  Oct 29, 2021

  Password Vault
• ⚗ Criteria For A Secure VPN ⚗

  My team and I have established criteria for recommending a secure VPN ... ⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯ Our Criteria: ⚗ Authentication: SHA256 ⚗ Handshake: RSA 4096 or at least RSA 2048 ⚗ Data Encryption: AES-256-GCM or…

  Closed

  Answered ✓

  91 views

  1 comments

  0 point

  Started by Issues4Life

  Most recent by Jaims

  Oct 29, 2021

  Privacy VPN
• F-Secure IS adding a green checkmark to Windows desktop icons?

  There was an update to F-Secure IS 18.1 today on my Windows 10 machine. allover a sudden, all (well almost all) desktop icons have got a green checkmark overlayed at the bottem right. The checkmark lo…

  Closed

  Answered ✓

  611 views

  3 comments

  0 point

  Started by phunsoft

  Most recent by phunsoft

  Oct 28, 2021

  Web Browsing
• Asking A 🀫 ⓟⓡⓘⓥⓐⓣⓔ 🀫 Question ⁇

  How can I ask a private question, that will not be answered publicaly in this help forum ...

  Closed

  Answered ✓

  61 views

  1 comments

  0 point

  Started by Issues4Life

  Most recent by Jaims

  Oct 28, 2021

  Privacy VPN
• How many virus outbreaks have occurred in the past 7 days?

  How many virus outbreaks have occurred in the past 7 days?

  Closed

  Answered ✓

  731 views

  1 comments

  0 point

  Started by Abdirahiin

  Most recent by Ukko

  Oct 28, 2021

  F-Secure Free Online Tools
• Why is there an F-Secure Safe subscription after signing-up for an account?

  Hi, I registered an account to be able to use the support forum. After login, there is - all over a sudden - some obscure F-Secure SAFE free 30 days subscription (expiring Nov 26th). Why is that: I am…

  Closed

  Answered ✓

  51 views

  1 comments

  0 point

  Started by phunsoft

  Most recent by Ukko

  Oct 28, 2021

  Web Browsing
• ➽ 𝗧𝗔𝗜𝗟𝗦 𝗢𝗦 ➽ 𝗨𝗦𝗕 ➽ 𝗙−𝗦𝗘𝗖𝗨𝗥𝗘 𝗙𝗥𝗘𝗘𝗗𝗢𝗠𝗘 𝗩𝗣𝗡 ➽

  Anonymity and privacy are important to us .. So, we are consider installing the Tails OS on a USB drive ... As such, will the 𝗙−𝗦𝗘𝗖𝗨𝗥𝗘 𝗙𝗥𝗘𝗘𝗗𝗢𝗠𝗘 𝗩𝗣𝗡 run in such an environment ⁇

  Closed

  Answered ✓

  101 views

  1 comments

  0 point

  Started by Issues4Life

  Most recent by Jaims

  Oct 27, 2021

  Privacy VPN
• 

  Is F-Secure Beta compatible with Windows 11?

  Hello, I just received an Windows update box on my Windows desktop computer saying that Windows 11 is now available & to click to download Windows 11. I thought I'd check to see if F-Secure Beta is co…

  Answered ✓

  451 views

  2 comments

  1 points

  Started by Candi1

  Most recent by Candi1

  Oct 27, 2021

  Home Security Beta Programs