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Removing and adding devices
We have an existing subscription for three devices and would now like to remove one old device and add a new one. How to do it? We only have a reference number but don´t have (or have forgotten) the login email adress and password for the subscription (are they needed in this case?).
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Allow SAFE UI to retain the same dimension set by user
Hello I suggest that once the FS UI has been extended it remains so (saùe dimensions) till next usen it's just a drag to have to re-extend it each time I re-open it thank u
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Multiple platforms (Windows, iOS, Android) & SAFE subscription
Hello, I have purchased the F-Secure SAFE product on my Windows OS. I installed SAFE to an iPhone, logged in with my account and got the device protected, but the app does not show anything other than the SAFE browser protection. I can't see the virus scanning I see on my Android/Windows products. Is this normal? I was…
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Browser Protection Pop-ups
Like many others I constantly get Pop-ups for browser protection even when I press 'Don't ask again.' In other threads, agents suggest it has been fixed in an update, but the feature must not have taken affect for some people, and they suggested to reinstall. I've re-installed as clean as possible on multiple computers and…
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Adding an adult account to a protected tablet
Hi, Today I installed F-Secure SAFE on my daughter's Android tablet. So far so good. But I want my wife to be able to log in with her own account as well. SAFE prevents me from adding a user account to the tablet, citing family rules. But as the family rules administrator I can't find a setting to allow me to create a…
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Google Crome
Jag vill ansluta min min google crome till fsecure. Det går inte. Varför? Den har kopplats ihop tidigare. Vad göra
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hacking
Hello, Someone is hacking my latop ; He / she put into trash can F-secure SAFE that I installed. He/she make it too with Ccleaner and wipe (To clen my p.c) So I restore it regularly. How could I do ? Thank to you. Clairette
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Linux support for FREEDOME
Android devices have to be rooted to be able to configure VPN forwarding to access points. Are there even any plans to have Linux support?
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How to add an iphone to freedom
I ave a license for 3 devices. At the moment two ipads use it. Now i would like to add an iphone, but how?
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How to turn off F-secure?
I have to turn off my F-secure and install AVG FREE instead. This, because, it is impossible to renew my F-secure subscription through Clever bridge. The payment technology must have changed in some way, because I have renewed it before in 2020, and 2021. However, F-secure does not offer any support, so I Have to choose…
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SAFE unable to connect to Internet because Webview2 runtime "Not installed"
I have a Windows 10 Pro laptop fully updated to 21H1. Windows Update does not show an option to get 21H2, perhaps for compatibility reasons. F-secure safe was downloaded and installed from my F-secure account. A scan was completed successfully. Today I am told my subscription expired and SAFE was not setup properly.…
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SAFE - Found a virus, what to do
This discussion was created from comments split from: Get on board. Get recognition. Get on the Leaderboard!.
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F-secure på win11
Er det muligt at få f-secure på min win11?
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iPad freedome app does not give me option to enter subscription code
I have gotten a new iPad. Installed freedome but there is no option to enter my still valid subscription code. This has never been an problem before.. does anyone know how to fix this.
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F-Secure Email Change
Hello Springbok here I have a question. At present I am running TalkTalk On Line Defend (F-Secure SAFE) I need to change my email address. After I have logged in and tried to go to account settings it just comes up with my name, with the only option to change my password, and that is all... I don't know how to change my…
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automatic password fill online banking
After the sidebar is displayed on the bank's page to enter the login data, neither the login name nor the password is filled in by F-Secure ID Protection. It works for all other websites. Operating system is windows 11
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Removing the application from a MacBook Pro
I need to reinstall the application on my MacBook Pro because it is not accepting sync codes from any of my other devices. I am on MacOS Monterey 12.6.1 I have tried the following to no avail: Re-installing after removing by sending the app icon to the Trash and emptying the Trash Re-installing after using the…
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Why my system app is gone?
Hi, When I go to the Apps & notifications settings to see all the apps in my phone, I discovered that one of my system apps (Files) is not there. Does anyone know what could have caused this? I have used my F-Secure SAFE to scan my phone and there's no detection of a problem. I have attached a screenshot that shows the…
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F-Secure block the Steam app (both apps are fully updated)
Hi F-secure experts I'm currently having issues with running the Steam app and F-secure at the same time. When F-secure is active the Steam app cannot connect to the server and only offline mode is available. If I shut down F-secure or chose [Disable all protection] in the [Settings] under [ Virus and threats] Steam works…
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F-Secure plugin hosting service using mass amounts of CPU when I use Microsoft Edge
When I open some sites e.g. androidauthority.com, "F-Secure plugin hosting service" kicks in and runs my CPU usage up near 100%. Task Manager showed it using over 80% alone. It does not go down unless I closes Edge. "Browsing Protection by F-Secure" extension is installed in Edge.
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Why the preview of my screenshot is not showing correctly?
Hi, The preview of my screenshot has an issue when I try to attach it in Gmail (or other apps) as shown in the attachment below. The name of the screenshot is Screenshot_20221111-181122.png. The correct preview of the screenshot is shown in the attachment below. Only Files by Google app is able to show the correct preview.…
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Password clipboard timeout
On F-secure key the copied passwords would expire after 2 minutes. Is this feature supposed to not be available anymore?
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Freedom not working towards Finland (Espoo) VPN adress blocked!!!
Adress 95.175.104.31 is blocked, as a known vpn adress.
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Version 18.5 beta 2 Engine
Hi, I have noted that this Beta version 18.5 is making my computer running faster. Is it using an enhanced engine? Thank you. F.Ramos
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AO3 en Blitzkrieg 3 werken niet meer
Bij het uitschakelen van F secure werken AO3 en Blitzkrieg 3 werken deze wel. Volgende melding: een ander programma knoeit met bovenstaande programma's.
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What to do if f secure id protection does not recognise the recovery code?
I have forgotten my masterpassword, but the restoration code does not work: what to do if f secure id protection does not recognise this recovery code?
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Does F-Secure SAFE run under Parallels Desktop on an M1 Mac?
I cannot install F-Secure SAFE on a Windows11 System running under Parallels Desktop on an M1 Mac. What's the problem? The error message tells me that the Processor ist not supported. But on that W11 System even age old Windows98 programs with deep hardware access are running. Why not f-Secure Safe? I think that’s not a…
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register SAFE or Anti-Virus on OFFLINE gaming PC?
is it possible to install and use SAFE or Anti-Virus on the children's OFFLINE gaming PC? i tried but found no possibility
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Can't login with a new device
Hi, I can't login with a new computer to put the order number. Says wrong password. I just made a new account. I have had Freedome on my phone for few years already. When pressing forgot my password, there isn't coming any email. Thanks!
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F-Secure Safe And ⦤ The YubiKey ⦥ Not Working Together
Support ... I have been using a YubiKey for a while now ... It is a great way to secure my laptop and my online accounts ... However, while my YubiKey "works for everything I do" with my laptop and my online accounts, F-Secure SAFE is not working with my YubiKey ... I have ignored this problem, as long as I can ... So,…
