How do I uninstall F-Secure Safe and then Reinstall

Cliffgabingdon

I had a power outage and my F-Secure Safe disappeared from my Windows PC, contacted F-Secure customer care Chat and received they kindly sent me instructions to uninstall and then reinstall, which all seemed straight forward until I attempted to do so.

Using Support Tools, selected FsUninstallationTool.exe. I received a message ''Windows cannot access the specific device, path or file. You may not have the appropriate permissions to access this item.''

Can any one shed any light on how I might achieve this, clearly I am doing something wrong, I just don't know what!

Regards Cliff

Ukko

Hello,

Using Support Tools, selected FsUninstallationTool.exe. I received a message ''Windows cannot access the specific device, path or file. You may not have the appropriate permissions to access this item.''

There is a general article about:

• "Windows cannot access the specified device, path, or file" error when you try to install, update or start a program or file - Microsoft Support (this is URL to support.microsoft.com article)

For example, all the methods are worth to try. But, what about "Method 5: Unblock the file" as most logical.. if you do able to run any other .exe file in your system.

Can any one shed any light on how I might achieve this, clearly I am doing something wrong, I just don't know what!

Can you specify what is your Windows? Windows 7, 8, 10, 11?

And did you try (or do able) to run this tool as an Administrator?

It's good if you come back with feedback. And if any guidance or steps are required - just ask.

Thanks!