Weekly scan failure

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Hoover_at_Home
Hoover_at_Home Posts: 1 New Member
edited October 2023 in F-Secure Internet Security

I have a weekly scan scheduled that last ran on the 7th of January. If I go into settings, it's there, scheduled. Just rarely seems to happen... Anyone got any suggestions? Thanks

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  • Ukko
    Ukko Posts: 3,640 Superuser
    Answer ✓
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    Hello,

    I am also only an F-Secure user. Just as a discussion between Community users.

    I have a weekly scan scheduled that last ran on the 7th of January. If I go into settings, it's there, scheduled. Just rarely seems to happen... Anyone got any suggestions? Thanks

    And what is the current scheduled date?

    Also, can you add what is your F-Secure solution (F-Secure Internet Security, known previously as F-Secure SAFE) and its build (How can I find out what F-Secure product and version I am using? - F-Secure Community)?

    And what is your system. Windows or MacOS maybe?

    // as such, you can try to re-schedule it manually. For example, make it 'today' and two minutes later from your changing. And see if it will start or not. If not - we can try to understand why.

    Thanks!

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