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Have to turn off Freedome to retrieve mail through Apple Mail
I have been using F-Secure Freedome for several months without a problem. I have two Macs running OSX Yosemite, one iOS device, and one android device using Freedome. Within the last two weeks, I have noticed that I have to turn off Freedome on my Macs in order to retrieve my mail through Apple mail. I have checked…
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Purchased a year subscription (365 days) 2 days ago - expiry shows in February 2018! (275 days) WHY?
Dear F-Secure staff, I am a little confused as to why my subscription is to expire in February when I purchased and installed F-Secure only on th May 2017. I purchased 1 year for 3 devices and only put it on one device so far. It clearly states in your FAQs too: Multi-platform, multi-device subscriptions You can purchase a…
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Freedome DNS leak after latest update (Windows)
So, ever since the latest update v. 1.14.3612.0 i suffer from a DNS leak? Using https://ipleak.net/ i notice one of the listed name servers belong to my ISP. Happens no matter what location/server i select in Freedome. I am using Windows 10 x64 Version 1703 (OS Build 15063.138). Anybody else got this problem? I have not…
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Freedome not connecting after latest update (21.4.2017) and reinstalling didn't help
Hi, Freedome stopped connecting after the update I ran 21th of April. Now I had time to study some more and did the uninstallation as well as new installation. But the problem stayed. Please help. Almost three weeks without service is not nice :-(
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Airplay disconnects randomly
Hi, I´m using f-secure freedome to stream videos from my iPad to my Apple Tv. When the VPN is active, the video that is streamed from safari, dissconnects randomly, usually every 2-5 minutes. Is there a fix for streaming over the LAN network?
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F_SECURE FREEDOME
does freedome allsow works as an anti-virus. Does it recognize and delete trojans four instance? can anyone tell if it does or doesn't? grtz Michaël
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Sky Go
How come Sky Go doesn't work with F-Secure Freedome? any way of getting it to work?
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Freedome EATING battery
Hello my dear sirs, a nuisance has fallen upon us. I have two Samsung Galaxy S6 phones, both with Android 6.0.1. My Lenovo Yoga tablet also has 6.0.1. In both Samsungs, when you go to Settings -> Battery, it shows that Freedome takes 75% of the battery. In the tablet, it's 2% ! The tablet's battery is 9300mAh and the phone…
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CrashPlan backup cannot see the remote computer
I use CrashPlan Home (version 4.8.0) on Mac OS to automatically backup to my friend's computer in a nearby town. CrashPlan uses ports 4242 and 4243. With Freedome operating, the remote computer shows as offline. When I stop Freedome CrashPlan reestablishes the connection in about 1 minute.
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Forced to frequently reinstall Freedome
Since a couple of month ago Freedome starts after 2 to 4 days to block access to the internet when turned on. I notice this already when I turning on Freedome from off to on. It takes much longer time to turn Freedome on (from Off to ON) when the problem occures. Non of my browser (Edge, Firefox, Chrome) than have internet…
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Freedome for iOS should change it's protocoll to IKEv2
Hi, I tested on-demand vpns for iOS. Maybe the Freedome team should consider to change the protocoll from IPSec to IKEv2, because the wifi dropouts will not occur after that.
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How do I change Freedome VPN from 3-Devices to 5 devices?
I mistakenly bought 3-device subscription when I wanted 5 device. How do I change, please?
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Freedom (v2.6.6.5240) unable to connect to VPN on Vodafone network using IOS v10.2.1
I haven't used Freedom VPN for a few months following my IOS update to the version above but my VPN fails to connect at the moment. I have tried following the guides to: remove the VPN configuration through settings and reapplying - Failed to address issue Removed the Application and reinstalled via the App Store - Failed…
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code not valid for this device
Have been a subscriber to Freedome since practically day one. Never had any problems till now. I have a multiple subscription, 3 machines, and yesterday had to reinstall Freedome on one of these as it froze on me and wouldn't open the window. However when I entered the code I got the message: Not valid for this device. The…
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Freedom refund
hi, I purchased freedom VPN, for one year $ 49.99. And it has been about 9 days. I would like a refund and to cancel my subscription. I ordered from the e-store, I want to know where and how i can get my money back. Thanks
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Accessing Skygo
When F-Secure Freedome VPN is ON is it possible to access Skygo from within the UK or anywhere in the world? I get message back to me saying ' We can't confirm your location is in the UK. Please try later'.
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How to get Freedome .apk without Amazon or PlayStore
Hi F-Secure Team, I'm sorry, but I have to push this topic again: Since we are talking about anonymity and security: In my opinion it is outrageous that F-Secure does not offer a direct .apk download of the Freedome app for mobile devices. We're talking about security and anonymity and yet, you force users to use Google…
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Can't connect to internet when computer starts off !!!! Please Help me!!!
hey guys i saw that there was this thread that was closed because of inactivity i guess this one was the thread.. https://community.f-secure.com/t5/F-Secure/Occasionally-no-Internet/td-p/78546 i can't find the solution over there but i think that i am facing the same problem on my pc and smartphone (google pixel)...and…
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Freedome for iMac
Freedome has worked on my iMac for many months. Since more than 8 weeks it doesn’t work anymore (Cannot send Emails and have no Internet Access). It works on my Macbook Pro which has the same configuration as my iMac. I can’t find a reason why it don’t work anymore on my iMac. I have made a deinstallation and installed it…
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Freedome has turned on Proxy, now netflix wont let me watch even tho im proxyed to England....
Please help me
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iOS Connection Issues
Hello, I have been having issues keeping my iOS devices connected to Freedome. The symptoms are as follows: * iOS device goes to sleep * On wake - the Freedome VPN connection spins & spins - never connects * I have to continuously change locations - even turn wifi on & off - in order to get it to connect Recently this has…
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Virtual location not working?
I'm currently using the 5 day trial of Freedome, which I think is excellent so far. However, I've just one slight problem relating to the virtual location. I'm in the UK and it automatically sets London, which is fine. However, websites seem to think I'm either in Austria (occasionally), or mostly USA. For example if I…
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iOS10 VPN issues
Has anyone else issues with VPN and iOS 10, when on demand VPN is active the wifi connection drops and the phone uses mobile data. it switches back after >15 sec.
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Installing Freedome
Using MacBook. Application installs & I can see the user interphase. All well. Then when restarting it it seems to fail with windows popping up asking me to agree to user licence again as if it needs reinstalling. Freedome icon in applications disappears. Any comment?
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Speed becomes a runnel
Hello there, I'm using Freedome VPN for some months now but since some weeks my download speed approaches 0. I created an fsdiag file but not sure how to process from here. Did anyone experience the same issue? Really appreciate any help to make freedome great again!
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win 7 64 bits not supported anymore?
Hi Guys, I love this software, but I've noticed recently it does not do anything...(about 2-3 months ago up to today) A previous issue was AVG so you have to set an exception for F-secure or close AVG completely. Now no matter what I do the app/program just does not react. click on/turn on and forget about it nothing will…
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F-Secure Feedome
Seid ich Freedome benutze kan ich keine Mails mehr auf Outlook empfangen
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IBM Acquisition of SoftLayer Technologies
I recently found out about the IBM acquisition of SoftLayer Technologies, as brought out in this article: [ https://www-03.ibm.com/press/us/en/pressrelease/41430.wss ]After speaking with a representative from SoftLayer, they informed me the acquisition effects mainly the banking side of things, however when I asked how the…
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Microsoft Account wont login with VPN on
Hi Guys, My Microsoft account will not login when Freedome is turned on... What's the point of having a VPN if you have to turn it off to do the most basic of things, like check your calendar, email etc? Cheers M0nk3y
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Freedome on iPhone with Virgin Media WiFi profile
Virgin Media in the UK allow their customers to connect automatically to WiFi hotspots across the country for free. However, they have to install a Virgin Media profile onto their iPhones. How will this effect Freedome? Will the profile allow extra tracking that bypasses Freedome?