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F-secure update
After a >Freedome update I cant turn protection on and I get a failure message saying there is a driver failure and the PC have to be restarted which dont help. Runf windows 10
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Support issue
I bought a 3-device license a few days ago and I contacted chat support today to try to take advantage of the 24-hour promo (5-device license for $40). I repeatedly tried during the listed hours and never got connected. I finally got connected and this was the result: 4:52 PM Connecting... 4:52 PM Connected. A support…
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VPN loses Internet connection on i-pad
When I switch on F-secure Freedome on my i-pad, I immediately lose my internet connection. I am in a Marriott Hotel in the USA with London UK as my virtual location. I am not having the same issue on my Windows 10 PC. Any suggestions please?
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Does Freedome disconnect vpn when the smartphone is locked/idle?
Hey! Scenario: My Android smartphone is on the table, with the screen locked. I pick up the phone and press home button to turn the screen on to see if there is notifications. I notice the Freedome status icon looks lighter than usual. You know the icon that looks like signal strength or something. Now when i unlock the…
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Re: Moving my Freedome license from one phone to another?
I also have a 3-device purchase from F-Secure. I want to use a Huawei Android phone in stead of an LG Android phone. How can I transfer the code?
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Freedome v1.8.3451 won't work with Microsoft Edge browser
Hi, Freedome v1.8.3451 won't work with Microsoft Edge browser (Windows 10 Pro v1607 build 14393.576) Edge won't display the home page (Bing, DuckDuckGo doesn't matter) when Freedome is active: Message (in Dutch): Deze pagina is niet bereikbaar (which means 'cannot reach page')
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Some Freedome nodes really slow
Hello, I've been using Freedome since it was first released, and for a long time I was extremely happy with it. But now, for maybe a year, that has not been the case. The software works really well, but my gripe is that some nodes are super super slow. Especially the one that I would like to use, Finland. I'm trying to…
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Transfer multi-platform license from my old iphone to new one! Freedom!
I changed iphone model and want to tranfer my old to new one. But, Freedom said your license is expierd, purchase more. I have 3-devices multi-platform license and use them on: 1.Mac 2.Mac 3.iPhone Freedom on Mac is working on the same device but different OS (Multi-booting). So, I deleted Freedom on my old iphone(3) and…
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Reformat the disk
Hello I will install macOS Sierra What should I do before formate ? How I can reinstall the f-secure freedome again?
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I need the refund. ASAP
I'm trying to contact Feedome support, but the chat is "Temporaly Closed" but never opens, and via phone call, but when English is chosen (dial 3), there is no response and the call end. And I'm creating this topic because you have already answered in another topic about the same subject saying that it would be necessary…
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I can´t use Freedom as it is supposed when using the internet
I get the message that it is something wrong with the webb-address when using F-secure Freedom, with the VPN-tunnel turned off is the same address reachable...... I´m using a computer with win 10 installed.
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Suddenly Freedome blocks my favorite website.
I've been using this website for playing game. darksouls3.wiki.fextralife. com/Dark+Souls+3+Wiki But Freedome suddenly started to block this site since yesterday. I've been using a lot of this site but why suddenly blocks? Tell me a reason at least. Thank you. Edit: Removed Hyperlink
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F secure freedome installation i phone 7
Good morning i subscribe to F secure freedome for multi devices but since i have chanche my i phone (7 plus) i cant reistall the vpn. I ve tried to unstall the vpn and reinstall again abut noway.. it's look loles i cant install vpn settings. please could you help me to solve the problem? thabk you so mich, waiting for your…
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How to get a refund?
The chat feature doesn't work, nor does the US support phone number. I'm trying to submit a support request but don't know how. Can someone help me out? I signed up through google play.
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resetting data logs
just a simple query..in freedome how do i reset the traffic blocked, harmful sites blocked, tracking attempts blocked... I would like to keep track of this data on a monthly basis but can not figure out how to reset the numbers..thanx in advance
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California <--> Finland connection terribly slow
Since the holidays, I guess it started a bit before Christmas, we are experiencing terribly slow connections. We live on the West Coast and the only use of Freedome is to wathc the Finnish television (areena.yle.fi and katsomo.fi) through the Espoo proxy, mainly good Nordic crime series. Our internet provider gives us ca.…
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Freedome connects slow to my PC
Hey there fellas, I got this issue where as when I connect, it takes about 3-4 minutes to connect, is this caused by something? Please let me know, Regards, Aldway Johnson
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Sharing an extra Freedome code?
Hey all I'm looking for an answer to a simple question. Can I share a Freedome subscription with a family member? I've bought the 1 User 3 Devices licence for Freedome but I only have two devices myself. I would like to share the code to my wife for her to use on her laptop, is this possible? Sorry if this has been…
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Does Freedome leak traffic on Windows?
Hi, Just a quick one, does Freedome contain or leak traffic on WIndows when the VPN connection drops? When the connection drops Freedome displays the 'Connecting' icon, when this is displayed does Freedome still capture all traffic? If it does then happy days, but if not i think a good idea would be to add a killswitch…
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Freedome stoped working in China
From yesterday 3/1 freedome app stoped working in China, is this something you guys are working on? I am aware that PRC gov. actively is trying to block VPN connections and servers, now it looks like it is freedome's turn... I have tried several networks (different ISP) several devices and several virtual locations.…
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Aliexpress.com can't be accessed when using Freedome
I have Freedome installed on my Android and PC (windows). Today I found that web site that I always visit - Aliexpress.com - can't be accessed both via PC and Aliexpress Mobile Apps. For Android, I have to disable VPN for accessing Aliexpress Apps, and it works. However, I can't bypass the Aliexpress.com on Freedome PC…
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Unable to connect
I am located here in uae. I am unable to connect to any of your server. Ythan
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Freedome connection or country change is veeeery slow from france to Falkenstein, Belgium, Paris, Ne
Dear Support Team, The connexion time to the VPN is very long since maybe 1 Month with Freedome. I am mainly based in France. I have a Windows 10 PC (i7), and my french provider is Orange (With Fiber 1GB/s) & i use an Android phone 6.0.1 (and it is the same). Before the connection time (from off to on) was around 1 second,…
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No connection since 3rd Jan windows 10
Hi I can no longer connect using Freedome. It states that DNS servers won't reply, that they are either wrong or don't exist. I tried this with multiple destinations, all with the same result. I had an update on my PC monday night, so I assume this has caused the problem. I never had a problem before with F-Secure, and…
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Can we use Sparks VIscosity with F-Secure Freedom
I want to use Sparks Viscosity along with F-Secure VPN to customize the websited bound or non-bound to VPN as some of required sites does not allow VPN. Can we do that with F-Secure Freedom as I need the OpenVPN configuration for Viscosity.
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Freedom IPv6 on iOS problems
Any suggestions on how to use IPv6 on an iOS/iPhone? Freedom can't establish a connection. It blocks emails, web browsing etc. I'm trying this on link.nyc which is a free public WiFi in New York City. I contacted link.nyc and this is what they said: "Our network is running on IPV6 for our network addressing, so I recommend…
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Freedome no longer working on 3 devices
I have been a Freedome user for a year now and have renewed again. Freedome used to work fine on two iPhones and 1 Macbook Pro (MBP) with two users with their own individual logins on the MBP. Recently, the second user on the MBP cannot use Freedome. Searching the online forums, a post now says each user on the laptop will…
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F-Secure keeps on saying "Freedome is protecting and encrypting your traffic now"
I am puzzled. While using my Mac during the day, the blue top right message " Freedome is protecting and Encrypting your traffice now" This message keeps on coming up as I use my Mac. I never turn Freedome off, so why does thsi message keep coming up. Does it mean that in between messages, Freedome is NOT protecting my…
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Transferring licenses on iOS
Hi, I purchased a 5-device license for my family during the holidays. Unfortunately (or fortunately, I guess) two of the devices have now been replaced now and we're unable initiate a license transfer as mentioned (https://community.f-secure.com/t5/F-Secure/Why-Freedome-asks-for-a-license/ta-p/78984). I tried installing…
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cann't connect to f-secure freedome since on the 3rd of january
I cann't connect to f-secure freedome since on the 3rd of january, this was the first time i am having such experince with my laaptop on freedom, please i need help on how to make it to start working thanks
