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Freedome throttles connection speed while dowloading something from Steam
I have problem with Freedome. My connection speed goes really slow while im trying to download something from Steam application. Speed drops to around 70KBps and while downloading websufring is impsobbile because no websites load. While not downloading anything from Steam, speed is normal and speedtest gives 40/20Mbps.…
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OpenSSL Libraries Update Request
Hello, I hope that you are doing well today. I would like to provide a suggestion for inclusion with a future update to Freedome. I installed the 1.10.3502.0 update when it became available. Currently Freedome includes library files from OpenSSL 1.0.1t (1.0.1.20)(dating back to 3rd May 2016). The file names are (both files…
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Amazon Japan detects Freedome as being in a "different region" and cannot watch videos
As of about 3 days ago Amazon.co.jp detects Freedome (set to Japan) as a VPN or "out of the region" and will not play videos. Hope Freedome can address this.
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Initialization failed
Useing the freedom apart on my Samsung s6 I am getting this error. On my Samsung tab the VPN is working OK. Tried deleting and reinstall the app but error is still the same. How can we troubleshoot this?
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Tracker Map only works with one browser, not the one I want
I cannot get tracker map (Freedome-VPN) to work with any other browser than MS Internet Explorer, which I don't really use. How do I change it? As far as I know, it only tracks internet activity on ONE browser, not two or three. I use Chrome mostly and Firefox, which I I could track on both - but no need for MSIE. Anyone?
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I bought 1 pack of three licenses but i have 4 accounts on two computers (2 accounts by computer)
Hi Each account needs a license on my mac os. I regret that i cannot use only one licence by computer, whatever is the number of accounts on this computer. Is there a free solution ? Thank you
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on/off rules
Is it possible to make a set of rules to toggle the app on/off when I connect to my FTP I need to turn it off, and some Iphone apps wont work as well, and it's a hassle to manual switch on/off every time is it possible to make rules for that? thanks
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New purchase vs. renewal
Hello, What is the technical difference between a new purchase and a renewal? Both seem to have the same price. Can I renew my existing subscription by using a code purchased as new (not through the "renew" checkout)? Thank you, W.
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Thailand
I need to change my location to Thailand. I do not live in Thailand, but I do have an appartment in Bangkok/Thailand for holiday. I want to pay my electricity bills for my appartment with an app from MEA, the Bangkok Electricity Authority MEA which is only available in Thailand. How can I change my location to Thailand?
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Does Freedome VPN tracking protection prevent revealing/logging of your IP address?
Consider the scenario: You are using Freedome VPN and have obtained a virtual location and IP address from F-Secure. IP leak test shows green and when tested your system is not leaking WebRTC requests. Fine. In your browser you log in to Google, Twitter or Facebook, and you open another browser tab to do something else…
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Phishing test not working.
Hi. I can se that someone else before me has reportet this phishing test not working: https://community.f-secure.com/t5/F-Secure/Freedome-not-stopping-phishing/m-p/51487 I have the same problem and if I use incognito feaure I can see it getting block but if I don't I see that it not working. So this has not been solved.…
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upgrade plan
i recently purchased a 1-year subscription for five devices, and would like to upgrade to seven. can't figure out how to do this from my account. thoughts?
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Rejected Subscription Code
I got a code from my Comcast email to get a free FREEDOME subscription. I went to inupt the code and it denied the code saying I already used it. I have never used the code before and I don't know why it didn't work. I tried to contact the support and no one answered me. I tried two days in a row and neither time did I get…
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I bought my Freedome on my iPad, but i can't find how to use it on my mac
Hello I did not received any subscription code with my purchase. And even with my itunes connected, the application on my mac does not recognize the subscription. Can you help ?
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Can't reactivate after having to factory reset iOS
After factory reset the activation just complains that all my device slots are already in use.
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Installing Freedome on Android TV
When I search the Play Store on my Android TV (running Lollipop) Freedome doesn't show up, unlike some other VPNs. Does this mean it's not compatible? Or can I sideload the apk?
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License is due to expire 22nd April 2017 but expired on my Android device today (9th Feb 2017)
Hi, So, and as can be seen on the image provided, my license is due to expire on 22nd April 2017, but has expired today on my android device. I tried, unsuccessfully, to locate the license code on both my desktop install of freedome, and the initial confirmation email that contained my lincense. How do I best resolve this?
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bought subscription on three units, 2nd don`t work
I bought freedome for three units. Installed it on pc. Ok. Wish to install on android phone. Already have freedome with monthly renewal. How to upgrade/change subscription? New code doesn`t work. Says not valid. Wish to stop first subscription since do not need double.
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Virtual location does not work
Hi, I tried to change my virtual location to the UK (I'm currently abroad), but I still can't access geographically restricted content - the site tells me it can only be accessed from the UK. Since this is the main reason why I bought this software, I'm rather disappointed!
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Unable to connect via RDP and High Port
I am not able to connect to an Public IP via RDP using a High Port like 33800. Without VPN everything works fine, also using another VPN provider it is possible to connect but not with Freedome. Thanks
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Freedome update check on windows 7 home premium doesn´t work
Hello everyone, I like Freedome coz it doesn´t take a hundred settings to get it working but when I right click on the Freedome icon in the sys tray to check for updates NOTHING happens. I also have Frredome on my Android. Is Freedome updated automaticlally or do have to check all the time which would not be niice. I…
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Sending AND receiving mails (Mac) not possible with FD turned ON.
It is not possible to receive and send email when Freedome is turned ON. I had this problem with the last version of MacOS, and still with Sierra. I use the newest version of FD. I use POP3 and i have only mail accounts for my own domains (what means I do not use gmail or yahoo). With same Email setting it is no problem to…
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Fatal Error (PC)
I tried updating Freedome a few days ago, which i did, however after installing, it came up with the error message: Fatal Error - Data required to run Freedome is missing or corrupted. Please reinstall the software. I have tried reinstalling it, multiple times in fact, it sill comes up with the same message, what should i…
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Trying To Get Support - Dropping Connection; Cannot Reinstall; Cannot Get Support on Chat
Hello there forum peeps, Problem One I have Freedome on 4 devices, android, iOS and windows with the exception of one device I have no problems. However my Windows 10 Microsoft Surface disconnects from the Internet approximately every 20 minutes. Cycling Freedom through disconnect and reconnect fixes the problem but it's…
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How do I set Freedome to NOT handle traffic for a particular program
Hello all, Happy with Freedome, but cannot use Steam with Freedome. It consistently gives me a connection error. I know that VPNs are against Steam's terms and conditions - I don't mind using Steam outside the VPN, but I can't see a way of doing that without totally turning protection off. This is quite inconvenient as…
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iOS subscription renewal code problem
I just renewed my Freedome subscription at your website (not iTunes or App Store). I got the 12+1 subscription for 5 devices. I received the renewal code and entered it on all my Mac computers and Android phone. Those worked well, but how do I enter the code on the iPhone (iOS 9)? There is no place anywhere on the Freedome…
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Freedom
When freedom is active on my android phone cast to android TV is not possible ( " cast has ended" ). When freedom is off cast works perfect, in all time. What is the problem and how to overcome? Tnx.
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Cannot activate my Freedome subscription
Hi! I bought a one year subsciption to Freedome while I was still using a free trial of it (that worked perfectly on my windows pc). I couldn't activate the subsciption with the code that I had received but thought it was due to the free trial. Now that the free trial has expired I still didn't manage to activate my…
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Google Reporting Unusual Activity from Network and Checks I'm not a robot!
Google has prompted a couple of times in the last 24 hours when submitting a google search. is this a VPN issue, using the London Location. Anyone else seeing this?
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VPN shows I am in Mexico when I choose East Coast
This one is driving me crazy and I haven't been able to resolve it through tech help. I have even formatted my hard drive, reinstalled windows, reset my router to factory settings, built it back up, etc. Nothing seems to work. Been happening for about a month. Any ideas? Internet Service Provider says it's not on their…
