-
FreedomE Turning Off Without Me Noticing?
I'm sorry to be creating a thread on this as I know there are F-Secure customers who are much more important than I, but I couldn't find an answer anywhere online. My worry is this: That I'll be using FreedomE VPN while I'm browsing websites and that FreedomE would "turn off" without me noticing it. Is there any way to…
-
Win 10 unable to connect to internet when Freedome is ON
Your computer is trying to use a DNS server that is incorrect or doesn’t exist. - message from windows diagnostics For the last couple of days, I've had the above issue when Freedome is On. running Win 10 Switching off fredome enables the connection to work again. Have made no changes to PC in that time other than normal…
-
How to renew and upgrade licence ?
Hello, I currently have a license for 3 devices, with an expiration date at 6th february 2017. I would like to : - renew license for one year for 5 devices. - be able to use 5 devices in my current subscription. Is it possible to upgrade today my current license from 3 to 5 device (without paying for a whole year, as my…
-
transfer a license to a new iOS
Hi, I need to transfer a licensen from my old iPAD to a new I bought. Can you please assist Br
-
Maximum installations with code has been reached.
Hi! I just realized that freedome no longer is active on my ipad. "Maximum installations with this code has been reached, buy a new subscription". The only devices i have with freedome is the ipad, phone and computer. But it no longer works on the Ipad as i mentioned. I dont see any options to transfer a license on my ipad…
-
Massive unexplained bandwith usage over celular network with Freedome on Android Phone
Hello, This month I faced limit excess problem and I overcharged. After inspected data usage statistics, realized that freedom using huge data over cellular network. I checked the other apps data usage (all they are connecting internet over freedom) surprisingly this values was much more less than freedom’s. So I wander if…
-
OpenVPN conf files and certificates
Hi! Would it be possible to release configuration files and certificates for Freedome servers over OpenVPN (Like e.g. NordVPN does)? For basically no effort on F-Secures part (Because Freedome seemingly already uses OpenVPN?) it would allow VPN compatability with basically every OS out there, and make me and a lot of other…
-
Freedome does not prevent connections while connecting to server (Win8.1)
Hello, I noticed today that Freedome does not prevent connections while it is connecting to server e.g. when starting after hibernate or restart. As my pc automatically connects to wlan I guess it is possible my IP can be leak because of this? I think it was doing it before, but not sure? So, how can I prevent my PC from…
-
After reseting my nexus 5x i dont have my subscribtion
Hi I reseted my phone a months ago and when i reinstalled Freedome i got a prompt who asks about my key. I bought a 5 device subscription 2 months ago and cant find my key anywhere. I bought via the android app and choosed "best value" and redirected to f-secure homepage. I worked perfect until i reseted my phone. Can you…
-
Freedome veeeery slow, Falkenstein, Belgium, Paris, Netherlands, Switzerland
Hi all, since ca. 3 month we are having speed problems when connecting to Freedome using Falkenstein servers. iMac, Macbook macos latest version iPhones, iPads iOS latest versions Why is that and when will F-Secure solve that issue? p.S.: switching to other European Freedome sites is as well very slowly. Belgium wasn't…
-
Amazon Prime Video blocked Freedome
For several days blocked Amazon Prime Video VPN service Freedome others like vpnclient works someone has the same problem or know something about it
-
Samsung Galaxy S7
I'm using a mobile device Samsung Galaxy S7 (SM-G930F) running Android 6.0.1. Today I've installed Freedome but after activating it I cannot succefully perfom any connection to the www or any app that relies on it. Anyone experiencing the same issue?
-
Scraped Ipad license need to be recoved
Hi, bought a new iPad Air 2 and deleted the old Ipad 2 in store. Tried to install Freedome on new iPad Air 2, but got error message that all devices were taken (License for 3 units - I have on PC and one iPhone active also). How can I recover the 3 rd unit license which I payed for? Best Regards Lars
-
Latest upgrade (1.8.3451.0) broke Freedome again
Hey. After upgrading to the latest update on my Windows, Freedome lost all functionality again. I'm getting the 'VPN initialization error' message that says my IPv6 is disabled. I'm pretty sure this has nothing to do with IPv6 randomly disappearing from my network adapter configuration as Freedome was working fine with the…
-
Mac app counts multiple users as multiple devices?
Hi, I have a 5-device license, but it seems that the mac app counts multiple users as separate devices. I have used Freedome on five devices but have run out of licenses. If this is so, how can I fix this problem? -tasaista
-
Actication code for 5 devices 'invalid' after installing on 2
Got a new android phone yesterday and attempted to install FreeDome on it, but can't get my subscription code to work. HELP! -- GKP
-
lost Freedome code
Hi, I'm trying to subscribe to Freedome on a second device and can't find my code. How do I retrieve there doesn't seem to be any way of contacting!?
-
Install on raspberry pi running OSMC (Kodi)?
I just bought Freedome and was able to install it in my PC and Android phone with no problem, using the respective apps However I´d also like to install in on my raspberry pi that runs OSMC with Kodi installed. How can I accomplish this? Thanks a lot
-
Move subscription to new PC
Hi I need to move my subscription to a new PC. The old one stopped working due to a harddrive failure. How do I do this? As an idea going forward it would be useful to include a device management feature to do this ourselves. Thanks Ian
-
Connecting to local server while Freedome is on?
Macbook with Freedome connected to WiFi has IP address 192.168.2.xxx. There is a website in 192.168.1.xxx I need to connect. With Freedome turned on I cannot connect to the website. Any settings available in Freedome to add an exception for 192.168.1.xxx network or specific IP address?
-
1 year 3 devices subscription issue
I bought a 1 year subscription for 3 devices, after a month iOS app says subscription is expired. What's up? Where can I send my receipt to, where it clearly says 1 year, 3 devices, so I can get my phone back up running Freedome again? Kind regards, ak
-
Freedome and Teamspeak server
Hi guys I just installed Freedome and everything is working well, apart from Teamspeak server 3 that I host is not accessable when Freedome is turned on. I have setup a host on No-Ip.com which works fine without Freedome turned on (all ports open) i have also installed DUC v4.11 a small program that monitors my IP and…
-
freedome ip configuration
when my f secure freeedome i on i cannot connect to the internet. i have run a fix this problem on my laptop and it is saying freedome vpn connection doesnt have a valid ip configuration. how do i resolve this as i have to keep turning off freedome so i can use the internet explorer
-
I can't activate my subscription
Hi, I paid for my Freedome 5 screens 4 days ago but I can't activate my subscription. I have an email with the code but when I try to login I got this message "No license available. You don't have any license to install Freedome" What can I do? Sorry for my english, I'm french Thanks
-
Freedome & Hotel WiFi sign-in
Hello, I want to secure my email/calendar access from hotels, while traveling abroad. Sometimes travelling in countries, where privacy is not a value. Just want to create a connection outside of a particular country back e.g to Finland. I’m using a MacBook. My question is related to the case, when I log into the hotel WiFi…
-
Sites not working with Freedom VPN
Hi, I'm experincing issues with a few websites when using f-secure freedom. http://direkte.vg.no/ Also I could not connect to wifi on Finnish air (in air) without disabling Freedom (which is ironic as f-secure is Finnish :) Any ideas on how to resolve this or if this is something that host of the services has to fix?…
-
Multidevice subscription 15months. Will not work om New iPhone
After setting up a New iPhone i Get the message that all my 5 devices are in use. How can I reset the device count? Bought the subscription from the website directly in September.
-
Need to transfer 2 license of Freedom to new phones
I bought Freedom with 3 license, for 12 months now I need to move 2 of them, as my windows lap top has died and my Nexus 6 phone has also broken, is there somehow it can maybe re-set the license? Then I can add them to my new phones myself.
-
Transfer license to new device
Hi, I have the 3 device license that I bought from the fsecure web site. The 3 devices I have are, 2 iOS devices and 1 Mac. One of the iOS devices is being replaced by a newer version (iPhone 7). How do I transfer this subscription to the new device? I have seen the help article, but the article doens't mention how to…
-
Freedome not allowing Netflix access to Canada
There seems to be a new Netflix blocking technique. On some devices such as iPad the connection to Canada works well, but with Windows 10 device although the VPN is on and pointing to Canada I get the following error message: 'Whoops, something went wrong... Internet connection problem. An Internet or home network…
