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Freedom
When freedom is active on my android phone cast to android TV is not possible ( " cast has ended" ). When freedom is off cast works perfect, in all time. What is the problem and how to overcome? Tnx.
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Cannot activate my Freedome subscription
Hi! I bought a one year subsciption to Freedome while I was still using a free trial of it (that worked perfectly on my windows pc). I couldn't activate the subsciption with the code that I had received but thought it was due to the free trial. Now that the free trial has expired I still didn't manage to activate my…
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Google Reporting Unusual Activity from Network and Checks I'm not a robot!
Google has prompted a couple of times in the last 24 hours when submitting a google search. is this a VPN issue, using the London Location. Anyone else seeing this?
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VPN shows I am in Mexico when I choose East Coast
This one is driving me crazy and I haven't been able to resolve it through tech help. I have even formatted my hard drive, reinstalled windows, reset my router to factory settings, built it back up, etc. Nothing seems to work. Been happening for about a month. Any ideas? Internet Service Provider says it's not on their…
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Rubbish
I paid £39 for Fredome VPN through Pay Pal and got nothing. Only says I have 5 day trial. Taken a whole day to try and sort out. This company needs to sort its act out
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Android: cannot OK "Connection Request"
When swithcing Freedome to ON, my phone (ZUK 1 with factory & un-rooted CyanogenOS) ask to confirm that Freedome will be allowed to control network traffic. But that "Connection Request" dialog does not respond to pressing on OK, only on Cancel. Any ideas? Maybe abandon the ZUK just like it has been abandoned by its…
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I just turned Freedome on for the first time in a while and now torrents are blocked from all nearby
I bought freedome to download (legally, items I have paid a lot of money to get the licence for) torrents without my ISP shaping my traffic. I haven't needed to download anything in a while, so I haven't used it. Now, I turned it back on and apparently torrents are blocked. All nearby locations are blocked as well, the…
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Can´t establish connection to Face Time on Mac....
Hi! Freedome can´t establish connection to Face Time on Mac.... What can I do??
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Connect
Hi! I bought Freedom and tried it yesterday. I can´t get it to connect to internet. I have OpenDNS in my modem/router. OpenDNS Updater on the computer. Also OpenDNS Crypt, but that one should not be active on my laptop on which I tried Freedom. I run Avast Premier on the computer. I tried to run Avast SecureLine and that…
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compatability
is SecureDome compatable with Windows 7 and auto update ??
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Does Freedome work with Google chrome ?
Just had freedome for a year and went to the renew page with seemed to indicate that Freedome does not work with Google chrome. Have I just paid for a year and had almost no protection ? Most of my internet is done on goole chrome. If this is the case this was never made clear to me at any point, so in effect I have paid…
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Fatal Error on Startup, Windows 7
Aite, Upon first install, Freedome worked flawlessly for the first day. The next day it crashed on startup, coming up with a fatal error message. I have re-installed 3 times. Any ideas?
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Activate f-secure freedome
Dear F-Secure Support, Last December I have bought a new license for F-Secure Freedome. And now the app for my iphone says expired This is right for the old key But now i have a new one since last december can you help me ?
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Connection from Thailand to Singapore Server - Recent Issue (Freedome Android App)
Hello F-Secure Community, Been using Freedome for a few months now with exceptional service and very good connections to Singapore one of my goto locations from Thailand. In the last few days the connection from Thailand to Singapore has been very poor when using Freedome with long connection times and reduced downloads…
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Why doesnt the support work?
Tried their chatt (doesnt work), tried to call but often no answers. IF someone answers the say they will come back via e-mail ... nothing happens. Does anyone know how to completely un-install Freedome, in an easy way?
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Validating does not work...
Hi, I'm trying to validate my subscription after purchase. I got the subscription code and press "Have a code?" I insert the code and it just buffers to infinity. I'm running it on a MacOS Sierra 10.12.3, if that helps. Thanks
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Slow connection and no mail when Freedome is ON
My connection drops from 250mb to about 65mb when Freedome is ON. Also, unable to send or received mail to/from Gmail in my mailclient (thunderbird) Can anyone help with ideas?
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Recover subscription code
Recently my hard drive died taking with it the only device I'd activated my most recent Freedome subscription on. I bought a subscription on the 23/11/16 and unfortunately can't find the email with the subscription code. I can provide the invoice number if it will be any help. Is there a way to recover the subscription…
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Need activation key re-sent
Hi, ive lost the email for my subscription, can you resend it please?
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U.S Netflix!!! HELP
Hello everyone! I am not able to access U.S Netflix from various locations in the States. Are we going to be able to access U.S Netflix anytime soon?
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Campain cod
I do have the log on cod but are not able to find the campaign cod?
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Sticky Gui
Hi Platform : Windows 10 home(latest build available 25.1.2017) F-secure Freedome for PC 1.10.3502.0 After being active(Finnish endpoint) for a while in the backround,Gui gets very very sticky,almost inoperable…. Restart of the service sometimes helps..suggestions to investigate further? Thanks JOnes
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Renewal Question
Hi, My subscription will expire on 14th Feb. Today i bought a 5 device 1 year renewal license. If i renew today, will it be one year from today or it will be one year from 14th Feb?
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No Freedome GUI on Windows 7 - only a white rectangle
I am running a fully patched Windows 7 box and for over a year, cannot use Freedome because I don't get a GUI - just a thin white rectangle where the top left section of the GUI should be. It must be starting or running because I do get messages when new Freedome versions are available and I do the update, but still no…
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F-Secure & Windows 10 VPN Settings
Can you tell me what information should be used in windows 10 vpn setup for F-Secure?
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How F–Secure Freedom protects Popcorntime torrent users anonymity?
How F–Secure Freedom protects Popcorntime torrent users anonymity? Some people have got thousands of euros of bills in Finland using Popcorntime torrent net! It seem that Saunalahti have been active giving out their customers ip numbers.
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The connection is week with Freedome connected.
I have bought your program – Freedome. I’m connected to Denmark, living in the Czech Republic, Teplice, near the German Border. I use mainly the program for security and hide my IP address. Using Windows 10 with the Defender, it´s updated, nothing else installed for optimicing or protection But you program make the…
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Privacy policy clarification
Hi, Just a quick one. Your privacy policy states the following: "we maintain temporary logs that contain the duration of the VPN sessions, the amount of data transferred, the device ID and the public IP address from where the VPN client connects to our service" Am I right in thinking this equates to the following? -…
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Epson network printer issue
Since I have installed Freedome my Epson wifi printer has stopped printing and scanning has anyone come across this problem or knows how to rectify?
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Moving my Freedome license from one phone to another?
Hello Can you tell me how to move my one of my freedome licences from one phone to a new one (both iOS), the app is no problem, it is the subscription code that is the problem! A have a 3-device purchase from F-Secure/CleverBridge. Kind regards Kasper
