Updated freedome version now blocks all internet access

Dumela Posts: 6 New Member

I just updated Freedome on my Windows 10 PC.  The new version seemed to work for a while, but suddenly Windows tells me that I have no internet connection.  This is even when the Freedome I installed indicates that it is "off".  I rebooted about 4 times, and each time after approximately 4 or 5 minutes, I lose my network connection.  So I just uninstalled the Freedome software and everything works fine.  I would really like to use your software.......can you help?


  • [Deleted User]
    [Deleted User] Posts: 0 Former F-Secure Employee

    Hi Dumela,


    Do you know the version number to which Freedome was updated to?


    May be you can give it a try again to install it so that we can see what causes the issue. Is it the first time installation of Freedome on this machine? Or was it installed for quite a time now? Was there any changes when Freedome was turned on - did it try to connect to a location?


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