Freedome Will Not Turn On

Nanomachines
Nanomachines Posts: 1
in F-Secure FREEDOME

I just installed Freedome on Windows 10, and the big button to turn on protection does nothing when clicked.  How do I fix this, and is there another way to turn on protection?

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  • Laksh
    Laksh Posts: 4,443 Former F-Secure Employee

    Hi Nanomachines,

     

    What location is selected in Freedome? Have you tried to select other locations and see if it connects?

     

    Have you tried to restart the Win 10 device and check again?

    Can you try to connect to a different network and see if it works?

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  • Vetraci
    Vetraci Posts: 156 Adventurer

    Sounds like something went wrong during installation.

    I had a similar problem before.

     

    Get the latest installer and  reinstall Freedome on your device - do not deinstall it before. Then check if it's still broken.

    Laksh
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