Problems with Total 19.6

martink

I am on my kids Win 10 PC as admin user. Total was recently updated to 19.6
Now the main sreen looks like this

The Minimize and Close buttons are outside the screen.

How do it close it?

Notice that the password vault is greyed out.

How do I access my stored passwords? No problem before 19.6

I understand that my passwords should be kept separate from my kids passwords.

Ville

The top-right corner is showing "Log in", so that means this Windows account is not associated with any account in My F-Secure. This is also why password vault can't be used, it needs to know which users vault to use. Vaults are separate for each user.

As for going outside of bounds, the UI remembers position from previous opening and we allow it to be slightly outside of bounds because that's what has been asked by customers. (Some customers want to keep it just slightly outside of monitor bounds). If it's wildly outside of bounds it will reset to the default position that Windows gives it. You can also get it to reset by opening in File Exporer to "%LOCALAPPDATA%\F-Secure\NS\default\ui\pos" and deleting all files from there.

martink

Thank you Ville

Yes, F-Secure was installed with another Windows user ID. Wit that the vault is accessible.

The sizing buttons were outside the screen, but right next to the top of the screen they were still selectable. Minimizing and the maximizing the window opened it so that the buttons were visible. I'll bear your solution in mind for future needs.