Problems with Total 19.6

martink
martink Posts: 436 Influencer

I am on my kids Win 10 PC as admin user. Total was recently updated to 19.6
Now the main sreen looks like this

The Minimize and Close buttons are outside the screen.

How do it close it?

Notice that the password vault is greyed out.

How do I access my stored passwords? No problem before 19.6

I understand that my passwords should be kept separate from my kids passwords.

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Answers

  • Ville
    Ville Posts: 725 F-Secure Product Expert

    The top-right corner is showing "Log in", so that means this Windows account is not associated with any account in My F-Secure. This is also why password vault can't be used, it needs to know which users vault to use. Vaults are separate for each user.

    As for going outside of bounds, the UI remembers position from previous opening and we allow it to be slightly outside of bounds because that's what has been asked by customers. (Some customers want to keep it just slightly outside of monitor bounds). If it's wildly outside of bounds it will reset to the default position that Windows gives it. You can also get it to reset by opening in File Exporer to "%LOCALAPPDATA%\F-Secure\NS\default\ui\pos" and deleting all files from there.

    Ville

    F-Secure R&D, Desktop products