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Double Services??
I installed F-Secure (via KPN Veilig) and now the above rules are in my services. One is active and one is not. Can someone tell me what the difference is between these two? And why the first one is not active?
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Disable FSecure.
How do I temporarily disable for a system restore in Windows 11…Please?
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When I try to install .NET Desktop Runtime for x64, the prompt says Out of storage space. I can't fi
When I try to install .NET Desktop Runtime for x64, the prompt says Out of storage space. But I don't know how to add storage apace or delete some files while all files seem important. How to enable this installation to be made to Disk D, instead of Disk C, that is done automatically?
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Why am I getting this message?
I have renewed my FSecure subscription but I still get the page that says: your trial period has ended Buy. Can anybody help me please..
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F-secure critical error. asks to restart.
This is becoming a rather annoying recurring error. Every 5 minutes (or 2 hours if I chose so) the F-secure app asks to restart because of a critical error. The critical error suggests there is a conflict with another program, but the program listed is F-secure. So is the antivirus fighting itself? I've tried restarts.…
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windows security is telling me I have 5 viruses
WIN10 Zues trojan and some other stuff before I installed and it cannot tun a scan. It tells me to reboot but that doesnt fix it
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create bootdevice
I have a laptop and a desktopcomputer. On both devices F-secure is installed Since yesterday my desktopcomputer has troubles and the systemtray is unreachabele and starting software from the startmenu also doesn't work. To be sure the desktopcomputer is not infected, I want to create a boot-USB on my laptop. With this USB…
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Updating produces conflickting information about the status of the database
What should I do when I get this info after updating ?
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Betterbird mail blocked by DeepGuard
Recently Betterbird mail is blocked by DeepGuard when I try to open it. Up to a few weeks ago there was no interference by DeepGuard. Is there a threat suspected to be caused by Betterbird and should I stop using the software?
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Activating F-Secure Total on a smart phone
Could someone provide a link or instructions on how to activate my F-Secure Total protection software on my Android smartphone? Cheers, JMJ
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Enable Touch-ID
Whenever Deep Guard or some other part of F-Secure needs my confirmation, it asks for my password without providing me the option to confirm via Touch-ID (which is kinda annoying given I have a long password). Like a year ago I assumed it may just not be there yet as a feature but now I was asking myself, if I just somehow…
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Brave vs. F-Secure
Brave: 1.84.135 (Official Build) (64-Bit) / Base: Chromium 142.0.7444.135 F-Secure: Version 25.10 (Total) OS: Win 11Pro 24H2 When I start Brave with device protection enabled, it takes 30 seconds or longer to start up and open the first website. When I disable device protection, the browser starts up in about 1 second and…
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v25.6 (Ziggo Safe Online/OEM) - Sentry_Temp folder consumes 31GB
Is it normal this folder doesn't clean up after X GB? Windows10x64 with F-Secure Endpoint protection. ProgramData\Endpoint Protection SDK\common\sentry_temp == 31GB large. Seems to contain all installers run on this machine after installing the product. Can this folder be put in automatic maintenance and/or limited to X GB…
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Intel® Driver & Support Assistant vs. F-Secure Total
I am using Intel DSA for updating of drivers in my laptop. When I tried to install drivers for Intel graphics ("Intel® Graphics Driver 32.0.101.7080 for 11th-14th Gen Intel® Core™ Processor Graphics") the installation program was blocked by F-Secure: "Program blockerat", with information: I tried to allow this program in…
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Renewing a Total subscription with fewer licenses
I want to change my five-license plan to three licenses. I can’t find any option to adjust the number of licenses anywhere. The quantity selector is disabled on the Subscription page and in the cart after clicking Renew now. Is the only way to renew with fewer licenses by creating a completely new account?
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Virus database update outdated
F-secure shows a warning message stating the above, though manual update search does not find any updates. Laptop runs on Win11. Any suggestion what the issue might be?
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Where is my internet browser?
Since today my internet browser of f secure is gone. I only have VPN, adjustment/menu and ID protection. The browser icon changed into menu/adjustments logo. I don't get any wiser on the helpdesk page or what so ever. And now I had to download Chrome to use internet. Help please!
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Protéger un appareil en plus
J'ai voulu compléter ma protection et passer de 2 appareils protégés à 3 (moyennant un supplément de 23 €). Quand j'ai validé la commande, j'ai eu le message "erreur technique, contactez le service clientèle". Comment dois-je faire ?
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MacOS update button doesn't work
I have the F-Secure version 19-3 (52927), running on macOS Big Sur 11.7.10 (MacBook Air 2014). Now F-Secure tells me that my databases are too old, so of course I try to update them. However, when I choose Look for updates, nothing happens. And when I choose Open F-Secure, I get a critical warning that my database is too…
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DeepGuard blocks access to my files
Hi! I have a problem with DeepGuard suddenly blocking access to two of my apps: genealogy database software Genney and Open Office (very old). I have run these apps for many years on a MacBook Pro/OS Monterey. Last May I installed F-Secure, and things were running smoothly – until the other day. Now I get all kinds of…
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Why does my F-Secure on an Apple MacBook Pro not perform the update recommended and actuated?
Why does my F-Secure on an Apple MacBook Pro not perform, or indicate the completion of, the update triggered by me again and again?
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Antivirus database not update
Hi, My Mac (running macOS Big Sur) shows that the antivirus database is out of date. I updated the database manually, and it showed “updated successfully.” However, it still says the database is out of date. I’ve tried rebooting my Mac, but the issue still persists. Could anyone help with this? Thank you, T10
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Upgrading Windows 10 to 11
What steps are necessary with my F-Secure account when upgrading my laptop from Windows 10 to 11? I have F-Secure Total product
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F-Secure keeps closing down
Xiaomi Redmi Note 13 Pro+ 5G. HyperOS and Android 15. Everything up to date. The permanent protection provided by F-Secure is repeatedly disabled by the operating system. In addition, even when enabled, the ‘F’ is not always displayed in the status bar. With the help of internet research and AI (Gemini), I have now set all…
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Problem with update Device Protection
The device protection update has been hanging around for a few days. I have reinstalled the f secure program and there is still this problem. In windows settings the f secure program is not detected, only windows defender. Manual scanning with the program is also not possible, it appears that the engine update is in…
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F-Secure on Android prompts an unnecessary notification about priviledges
Hi! Since I have installed F-Secure on two modern phones Motorola Edge 60 Pro and Samsung Galaxy S24+, F-Secure has not behaved correctly (on the first device on Android 15 and on the latter on Android 16/OneUI 8): Usually at boot, though not limited to it, you get a notification that operation of the app has halted due to…
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F-Secure blocks Go lang projects' builds
I created a default project that JetBrains' Goland creates when you strart a new project. Building it the first couple of times was successful, but at some point it started adding the generated .exe files (oh, yes, this is on Windows 11) into quarantine and the build started to fail: PS…
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F Secure 25.9
f secure 25.9 has been released.Unfortunately, it isn't distributed via updates yet. Does anyone have it yet?
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Antivirus Database fails to update.
How can I fix this problem, it says update successful with todays date and time but underneath it says update failed. Very frustrating to keep getting this message saying CRITICAL update required. Can you tell me how to fix the issue please?
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How does, is Firewall Sensor helping to protect our devices?
Hello :) What is (besides what the name implies) the new Firewall Sensor in v25.9 actually doing, how it it enhancing our device protection? Monitoring inbound and outbound connections more critically? And why, how would we know if it's causing system, connection problems? Added firewall sensor for Device Protection. It is…
