Endless "An error occured in f-secure, need to reboot" prompt in f-secure total.

osecure
osecure Posts: 3 Observer
in Device Protection

One of the pc's is constantly prompting for reboot after a while.

When you do, it is a matter of minutes an the f-secure asks for reboot again.

BTW: The error message is my translation of the German "Bei F-Secure ist ein Fehler aufgetreten, und es ist ein Geräteneustart erforderlich"

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Accepted Answer

  • PawełP
    PawełP Posts: 396 Moderator
    Answer ✓

    Hello @osecure

    Thank you for your post.

    Please provide more details, which will help us analyze the problem and look for a solution.

    1. Is the problem on a Windows 10 or 11 device?
    2. Does the message appear during program installation or already on the installed program?
    3. Since when does this message appear?
    4. Please also send us a screenshot of the message that is displayed.

    One of the most common causes of this message is the failure to install Windows updates, so we ask you to follow the instructions in the article posted on our forum: Updating or installing F-Secure apps on some Windows versions fails due to missing Windows updates - F-Secure Community

    If the problem persists despite the installation of Windows updates, let us know and we will make sure to provide further assistance.

    Best regards.

    Pawel

    Making every digital moment secure, for everyone


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Answers

  • osecure
    osecure Posts: 3 Observer

    Thank you so much for getting in touch, Pawel.

    1. Dell Vostro with Windows 10 22H2
    2. F-Secure total had been installed for a while when the message started to appear shortly after Boot.
    3. I don't remember. For some months.
    4. To be done

    Thank you for the document. I will check.

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