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Had to reinstall Win 10. Now cannot reinstall SAFE
I am trying to reinstall SAFE on an unexpected win install due to a HDD failure. When I log in, I cannot do anything with the previous SAFE installs apart from rename them. There is no option to release them. And I can't add a new device as it tells me my subs has expired. I have 247 days left and 3 spare licenses. I have…
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TP Link NC220 IP Camera blocked by F-Secure
Can someone explain how I allow F-secure to accept and allow through the video content from my IP camera, at present I just get a blank screen with F-secure On and works fine with it Off, I know the IP & Mac address but don't know how to set up an exculsion for the camera in F-Secure
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SAFE 16 not updating Aquarius / Hydra databases
Hi everybody! Recently, I noticed that updates to Aquarius or Hydra will be downloaded, but not installed. Clicking on manual update doesn't work either. I'm also not getting any error messages. This is what my update log shows: Im running SAFE 16 on Windows 10 64bit (non-insider, latest updates) with the following…
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Fi.onfreeiphone.com - Onneksi olkoon...
Is that pop up virus or malware? SAFE do nothing about this!
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Full scan
Hi, Why does F-Secure only scan 67,000 files , when I know I have over 500,000 on my comper? /Can I set options to scan all? I am running Windows 10 on my Dell PC. Thanks Sergio Its ok I figured it out, Sorry
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Renewal
I renewed my subscription as recommended by F Secure. I had some difficulties but was soon sorted. The problem now is every time I turn on my computer or check my emails I have message after message telling my cover has now expired????? I have contacted f secure by email, got automatic response, tried chat (does it ever…
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Re: How to unsubscribe (remove account) from the Community
Hi, I would like to remove and close my account regarding this app, F Secure Safe (?) Think I'll used xxx@gmail.com in my registration Can't remember UID, or was that my mailaddress! I don't want to be charged for any services after the 30 days! Is it enough to just remove the app!? And if you could help me remove any…
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Mobile security code
Good morning, My Nokia n8 was set up with the free trial of f secure mobile security however I have gone to use the phone and it is locked with the mobile security. I have no code set up and haven't got one to use but I have data on the phone that I need to retrieve. I can't see the imei no anywhere on the casing and Cant…
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Anti-Virus networkinstaller do not work
Have a eMachines laptop, model eMG620 with Vista SP1. Simple problem: installer downloaded from F-Secure do not start as was told. Any idea about problem causing this malfunction? Thanks very many!
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ROOKTKIT
hi, I find f-secure safe rootkit scan useless because safe told me download database behind I click rootkit can,when I download successfully display finish scan.I hear that the reason is the original engine had expired.can you add new antirootkit engine?
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Installing f-secure
I bought F-secure yesterday after a free try..But when I try to install it,I get a message that there is 0 days back..What can I do ??
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How to list our website as safe to browse
Hi All, We have our domain https://www.winni.in, which is clean and doesn't contain any kind of virus/malware. How can we have the same to appear in safe to browse category? Looking forward for valuable guidance. Warm regards, Chander Pal
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Install clipboard program, but always get the message: Malware
Hello What should I do? - I want to install a clipboard manager. - But with any I choose, I get the message in F-Secure SAFE "Don't install". - I can't believe, that there is in any program a malware trap. Thanks for your help. Best regards
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Windows 10 prevents F-Secure installation from a CD
If you are installing an F-Secure security product from a CD (e.g. you have purchased a retail box from your local store) to a Windows 10 system, you may get an incompatible version message from Windows 10. Microsoft Runtime sees this as an old installer (therefore incompatible) and automatically prevents the installation…
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Is F-Secure missing a virus on my computer
For 2 days I have had a problem with my computer running very slow. I had this about a year ago and took it in to a local shop and it proved to be a virus. The shop recommended F-Secure to prevent this. I am haveing similar problems and am wondering if it is possible to have a virus and it is not being picked up on the…
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Windows 10 upgrade has stopped F-Secure - msvcp110.dll and msvcr110.dll
Since I've upgraded to Windows 10, whenever F-Secure tries to run I get an error: "msvcp110.dll is missing" for fshoster.exe, followed by the same for msvcr110.dll. This also happens when I try and uninstall or run a new install, for starter.exe. I see the dlls in system32, have tried downloading new versions, to no avail.…
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RENEWAL - solved
Solved!
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Scheduled scan
Scheduled scan does not run. Tried daily and weekly, been at least 17 days since last scan.
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Unable to activate SAFE bought from store.
Hi there! I bought F-Secure safe box from a physical store. Card on it told me to go to certain address and enter code. When getting into that address I was prompted to create this f-secure account but nowhere was I able to enter my code. I also tried to enter this code as coupon code in f-secure store but to no avail.…
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I pad virus scan
on my laptop and android phone it gives me the option to do a virus scan . When I go into settings on my I pad it does not give me the virus symbol. Can you do a scan on an I pad? I gave got f secure safe installed on all three.
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Safe review
Hello, Can i find any technical add of the Safe. I need to know what i'm buying for and just now i don't find the technical reasons why i should use my money to Safe vs. using Free items Like win10 (or MS security essentials), Firefox add-ons etc.. ???
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SAFE license renewal process did not activate SAFE
Hi Safe have been noticing me arond month that my subscription is ending and do I want to renew it. I answer yes. Yesterday was last day for previus subscription and I paid renewal for next year. Now in SAFE portal I see that my subscription is valid until 23.1.2017 and 364 days left and 0 license left (all 5 liceses are…
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F-Secure Internet Security 2015/F-Secure Safe
Although I am using a valid copy of F-secure Internet Security, My F-Secure indicates that I m using F-secure SAFE and indicates an expired application. Can you please explain?. Thanks
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EE network Cash on Tap on Andriod
F-Secure SAFE antivirus detects my "Cash on Tap" app as a potentially unwanted application, how do I get it to ignore as I use the app regularly .
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Why is weebly being blocked?
Hi I have a blog on weebly the blog it'self is not being blocked only the weebly page that we use to edit the blog. It's my understanding that weebly is a trusted site, if it's not please let me know. However the main weebly links are all good only the blog editing page comes up with the message that it has been reported…
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Releasing license does not solve the problem, what to do?
Hi, I renewed my F Secure Safe 2nd February and as far as I understood the update should happen automatically within a couple of hours. However, it has not. I use MacBook and by clicking the F secure icon on the top of the right corner I can only clic "open F-secure safe" (not for example the 'check for updates' as it is…
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F-Secure internet security not detecting the shortcut virus - Critical issue
Dear All, F-Secure not detecting the shortcut virus.did a full scan and it says no harmful items found but when i plug in a usb device.all the folders are converted to shorcuts.virus hides the folders and create shortcuts.i also noticed hidden vbs file in the usb drive.i had to remove "wscript.exe" manually to overcome…
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deleted my email with subscription number in it
i have removed f secure off my computer because it was not working now i cant download it because i cant find subscription key so my comp is not protected
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police £100 ransum virus
Malware virus on rk3066 smart tv
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Microsoft Office 365 on OSX
We received report that installing Microsoft Office 365 for Mac can take very long with our product installed on the same machine. Our team is already working on ways to fix it, and will keep you updated. In the meantime you can use the “temporarily disable on-access scanning” feature in the product preferences. That is…
