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How long does it take to upgrade from 5 to 7 devices?
Hi, Maybe I'm too impatient, but how long does it actually take from the payment until I have the two additional licences in use? I had subscription for 5 devices and I upgraded it to 7 devices (and paid instantly). Invoice says that "we have received your online payment" and "unless told otherwise, the delivery date is…
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HOW DO I REMOVE THIS SECURITY APP?
I HAVE NO IDEA HOW THIS ATTACHED ITSELF TO MY FACEBOOK BUT BECAUSE OF IT I HAVEN'T BEEN ABLE TO GET INTO M FACEGOOD FOR 2 DAYS. IT TELLS ME " YOUR COMPUTER NEEDS CLEANING" ON THIS PAGE THE ONLY OPTION IS TO LOG OUIT DOES HOWEVER TELL ME I CAN USE FACEBOOK WILL CLEANING BUT DOESN'T OFFER A LINK TO GET INTO MY FACEBOOK. SO…
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Browsing Protection By F-Secure 2.160.3975 makes Google Calendar freeze
I'm a subscriber on F-Secure SAFE. I've had severe problems with Google Calendar loosin all possibilities to add/edit calendar posts and also Google Drive in which I wasn't able to edit the Excels i have there. I'm using Firefox 46.0. W7 with all M$-patches. I Deactivated all add ons in Firefox. Then i got Google to work…
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SAFE makes SD card reading really slow
Reading SD card gets very slow in Lightroom 4 (OS X 10.11.4) when online checking ('käytönaikainen tarkistus') is on. Normally card content is read in about 10 sec, with SAFE on it takes 5-12 minutes. Does anybody know if a fix is coming?
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F-Secure internet security through isp, CenturyLink
Thank you in advance! I have had F-Secure internet security 'free, through my ISP, CenturyLink, for several years. They have switched to Norton, which I do not wish to have. I desire to obtain a paid version for pc and laptop.... ..How do I proceed... Do I uninstall what I currently have on the pc, first? ..or... Can I…
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Annoying Malware or adware
I recently renewed my F-Secure (now F-Secure SAFE; before only F-secure antivirus). It had expired. Before I renewed I had already a problem witch I still have. This morning I thought I got rid of the problem. But it is back again: The problem comes up when I want to read articles of newspapers (Volkskrant and NRC). When I…
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Cancelling my subscription to F-Secure Safe Home Security
Hi, How do I cancel my subscription to F-Secure Safe Home Security? Thanks, Kevin
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F-Secure Safe Renewal problem
Although it is highly probable that i'm just not looking at the right place, I can't seem to find where i can renew my subscription for F-Secure SAFE. When i login on this website i get a message "Subscription expired, renew now" but the only option it gives me is "remind me later". If i try to bypass this problem by…
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Cannot unistall any apps, "Your security code"
I have a company phone (android) and apps are pushed to it with Revival but it is also possible for me to install apps via Google Play. But when I try to *unistall* them I am not allowed to. F-Secure asks for my "security code". I cannot remeber setting any such thing manually? My companys mobile support says that they…
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SAFE Windows 10 taskbar icon
W10 does not show F-Secure SAFE taskbar icon. It does not recognize the application at all, it is not listed on turn on-off applications on taskbar icon list. Re-installing SAFE does not help. However, SAFE is still running normally. W10 security center reports it is working and it is in any case responding normally.
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windows 10 has crashed and deleted my f secure account
I have no indication of updates nor cover.
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Beginner questions
I'm a beginner in these things so a few questions: 1) I have understood that there is no need for anti virus software in iPad and iPhone devices. Is this due the fact that these devices will not be able to install any application other than AppStore applications? And because of this there is no way a virus can come into…
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f secure does not work
i was recommended by facebook to do your scan.but it does not go further than downloading. I can not get into my Facebook account anymore, what can I do to solve this problem? I downloaded Fsecure_T170668429....exe.
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YouTube videos dont play right
When I go to YouTube through Safe and try to watch video,audio for video dont sync with video, there is big cap between sound and picture. Another problem, when I try to change video to full screen I get message "your browser dont support full window" I have iPad with Safari and iOS 9.3.1
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If I have F-Secure Safe do I need F-Secure freedom
Is F-Secure freedom part of F-Secure safe or is it recommended to have on your samrt phone as well F-Secure safe?
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Firefox 64 bit
I just wanted to ask when (or if?) will F-Secure Browsing Protection addon support 64 bit versions on Firefox? When I try to install 64 bit Firefox I always notice that Browsing Protection disappears from my addons. It would be great to have your addon on 64 bit browser too.
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Activation Code
I have got an activation code for F-SECURE SAFE. I set up my account as instructed, but it did not give me an option of entering my code and now my account is set up I cannot find any way to enter my activation code.
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Banking Protection Active
Even though I restart the browser, the Banking Protection Active, does not allow me to view some general sites. It says allow, but it does not react. Also, like someone wrote previously wrote, I was in the middle of a transaction and could not complete it because 'Banking Protection is Active' came up again. Today I got a…
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BCool
Can you tell me how to remove BCool from my computer (Windows 10) It is not listed in the APPS to remove manually. I have tried to find it as an extension in Chrome, Internet Explorer and Edge and it is not in there either. Suggestions would be gratefully received.
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Keeps asking for restart during installation
I have just now installed SAFE and it continues to ask me to restart my computer but at the same time it seems as if the app is working although I'm not sure. I had an old version of F-secure anti virus installed, but the install program was supposed to remove it - or at least it said it would. I've checked and found no…
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Adding extra devices to virgin media deal
I am considering whether to renew my virging media F-Secure contract. My main problem is that at the moment F-Secure only covers 5 devices. That would do for my current PC, laptop, tablet and say my wife's phone. However, I also want to cover my kids devices. They have a tablet each and my 11 year old son has an android…
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Not able to login to Santander bank
As Above please can you help,I have reported it to Virgin and Santander but unable to fix. I have not been able to log on to Santander bank now for over a week,If i turn off my router and virgin conect me through just modem it works,I tried the Natwest bank and i can log in to that bank no problem,I have tried turning…
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updating
Hi using f secure safe as recommended by virginmedia. Installed no roblem , ran for a couple of days but wont update since last sunday ( 3rd april 2016). Any body else have this problem or is there something i havent done ? Thanks
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Firewall = Windows Firewall
Hallo, ich bin gerade in der Testphase. Laut F-Secure ist lediglich die Windows Firewall eingeschaltet. Hat F-Secure Safe keine eigene Firewll ? Wenn nein, dann schützt doch wohl auch eni kostenloses Antivirenprogramm und die Windows Firewall. Bisher habe ich AVast Premier und dachte gut umzusteigen mit F.Secure Safe.…
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'Banking Protection' for Firefox, Add-on is disabled but still turning on.
'Banking Protection 2.160.3975' for 'Firefox 45.0.1' Add-on is disabled but still turning on when opening a banking site. Does the 'Internet Security' Tool Settings override the Add-on?
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Subscription renewal; will update nullify remaining order time?
I have purchased a new package of F-Secure Safe. Current purchase is valid for another 28 days. If I enter the new activation code now, will I lose a months worth of old subscription? Or do I have to digest the annoying reminders for a month before activating the new order? BTW: Is there a way to eliminate the pop-up…
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Where can I shutdown automatic aktualizations
Can you tell me where can I deny to downloading automatic actualization? I could not found this option anywhere. Could you also tell me where can I found and delete already downloaded actualizations in my pc? After three days of using F-secure I lost 600 MB of free space on my disc. After a month period I would have to…
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Installation problems
Hi all. As I went back from Win10 to Win8.1 on my PC my F-secure client was deleted. Now I´m trying to install it again but I get the error-messsage "important files are missing" and a pointer to this Forum. My client is Trygg-surf.exe a Swedish version for the internet provider Com Hem, who don´t seem to have any support…
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.locky ransomware
Dear Sir, I have F-secure antivirus installed on my all computers.Still the virus affected on my files . All files are getting the .locky extension. I am unable to open my files. Pls help . regards, Hiraman
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Renewed my subscription yesterday but no new licence key seen
Hi, I renewed my subscription yesterday but still have not seen my new licence key which I will need to use F Secure Safe on my laptop. How do I find my new licence key? Thanks. BTW I don's see a tick box to be notified of replies. Why is that?
