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Website still being blocked after submit of sample
Hello F-Secure! A while ago you advised me to submit my website (morebusinessondemand.nl) becuase it was (probably wrongly) blocked. Now a few weeks later, nothing has changed and we still are receiving the same notification. Could you tell us why the site is being marked as harmful? Kind regards
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recoverying data after CTB locker infection
Hello, have you heard of the new outburst of CTB locker ransomware. Is that true that it does not destroy Sadow Volume Copies so that Windows users, if infected, can easily restore encrypted data from backups (cited from http://nabzsoftware.com/types-of-threats/ctb-locker , 'A ray of hope for those infected is that CTB…
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Banking Protection ignores exception list
Hi, I was wondering if anyone else has the problem where the banking protection activates even though you've added the domain to the exception list? Everytime I go to moneysavingexpert.com, it activates, totally ignoring the fact that the domain has been added to the exception list, and is identical to what's displayed in…
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How to deactivate automatic deleting from files?
I have installed a program on my USB Stick and everytime I use the stick the virus scan automatically detects and delete the file when I am trying to start it. Detecting scan is: Category:Malware Type:PackedPlatform:W32 Aliases:Packed, Packer, Packer.Malware When I am trying to stop scanning these files in the setting the…
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So now I have bought it I get absolutely no help whatsoever (well impressed, NOT)
Posting 3 days ago and got exactly zero help. https://community.f-secure.com/t5/Security/call-blocker-problems/td-p/78515 It seems that there are no contact details to contact Fsecure once you have the program So if you have a problem, it's just this forum as title Not at all impressed.
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How many component or engine does F secure Internet Security has ?
I want to know that what is total number of component or engine does F secure internet security has. I my case it show 9 including one not installed.
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How can I retrieve my exclusion settings?
Hi all, Recently my disk got corrupted, which forced me to re-install Windows 7 to a new harddisk. Consequently I also had to re-install F-Secure Internet Security for Windows 14.115 build 102. The problem is that I had quite a lot of exlusions for 6 large harddrives in my old F-Secure. So it would be great if I could…
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What product to get?
We have five devices. Three laptops with F-secure internet security, two run Vista and one ran Windows7, but I just updated it to Windows10. Then we have two Windows phones with F-secure free. One of the vista laptops has problems with its screen. so I bought a Windows10 laptop and am in the process of moving my data and…
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I dont have any code !!!
I paid 40 euro and thay dont give me any respnse !!!!!!?
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Windows 10 64 bit Update probelms
HI, I was finding that the most recent set of updates were stalling during download. After trying a number of different things I discovered that disabling F-Prot allowed the updates to come down and install. I had to repeat this process a few times to get all of the updates down and installed. This was somewhat of a pain…
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Can't get 'Safe' to start properly after system restore on Windows Vista
Have obtained F-Secure Technical Support 'Ticket' but am getting no response! Following 'Volume of Errors Check' on Windows Vista (32Bit Home Premium ervice Pack 2) found my 'Profile' corrupted. Restored C/Drive to 2 weeks previous in Safe Mode. Re-installed Mozilla Firefox 43.01. So now everything works again except…
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Scan-Bericht wird mit dem Dateity iTunes geöffnet // Scan-report is opened with file-type iTunes
Hallo, als ich gefragt wurde, mit welchem Dateityp der Scan-Bericht geöffnet werden soll, habe ich versehentlich iTunes gewählt. Jetzt wird anstatt eines Berichts immer das Programm iTunes geöffnet und ich kann keine Änderung des Dateityps mehr vornehmen. Wer weiß Rat, wie ich auf den korrekten Dateityp (bzw. auf welchen…
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Portal unavailable?
I purchased online directly from F-Secure site the F-Secure Safe - 5 licenses on 2 year contract and after payment accessed the My F-Secure for downloads as instructed in the email received after purchasing. Ever since the purchase the portal view has shown me that the portal is unavailable (and please try later), I have…
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F secure internet security unable to update.
I was using Eset Smart security for last 5-6 yrs and never faced any problem & jst for change i brought F-secure internet security cd. First of all when i tried to install f secure IS using cd, was surprised to find that they didn't provide offline installer.I had never came acrossd such thing earlier. So i carried on with…
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F-Secure SAFE forced to have icon on desktop - How to get rid of it?
Since the latest update F-Secure has started adding its icon to the desktop every time I start my computer. This forces me to manually delete the icon every time I start my computer, sometimes this is many times every day. Forcing users to have unwanted icons on their desktop is very bad practice. I would never click that…
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How can i install F-Secure SAFE to my laptop again without paying it again
My laptop broke and i had to send it to get repaired. Now i got it back but it was empty, all of my things were gone so now i have to install everything back there. So how can i install my F-Secure SAFE again without buying a new one? I bought it like 3 months ago so it should still be valid. Help please! Hope you can…
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4K Scaling Issue
I currently have a 28" Samsung 4K monitor with windows scaling set to 225% yet FSecure's UI window is so very small i can hardly see it Could we have a UI scaling update ASAP please.
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How to renew subscription with a slight change
Hi! in "My f-secure" it is informing me about the ending of my subscription. Clicking on Orders and payments I have "Manual renewal", but I find no way of acquiring a new license. Does anyone know how to go about doing this? Outside of my f-secure I can purchase stuff, but if I enter my profile info the ask me to login to…
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Why was scheduled scan off by default? What if I don't have the computer on in the chosen day?
This on Windows 7/8/10 on various computers: Why was scheduled scan off by default? My friend never had checked that? What if I don't have the computer on in the chosen day? Does it ever run it? Is there Linux anacron type functionality?
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How to allow compiled exes permanently with deepguard
Hello, I switched to F-secure few weeks ago and noticed somewhat harmless yet really frustrating problem with deepguard. I'm coding one of my projects, and after i compile it to the .exe file deepguard prevents it for it being in common use. Ofcourse i can just allow it in deepguard, but problem renews every time i compile…
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how do i get the f-secure installer
i have the f-secure lisense key and h ow do i get the installer
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SAFE is hiding?
I bought yesterday F-Secure SAFE by internet. How/where can I find it my computer, and how do I know that it´s working? I tried to load it many times, but maybe not succeed. Vaio
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Browser malfunctioning.
Product: F-Secure, through virginmedia, on iPad Using your browser on this iPad yesterday, the device crashed each time I attempted to open it, and then re-booted itself. After about a dozen instances of this I deleted the app, expecting to re-install from your site using the standard Safari browser, but it shows that I…
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F-s safe mobile scan isses
Hi sometime I use fs-safe antivius to scan while my network offline,the software display 'scan xxx may take a while' when scanning.sometimes complete scan only a files.whats reason is it? cheers, avisitors
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Renew license: confictual information and failure
My F-Secure SAFE Action centre opens up on my win-10 PCs many times a day asking me to renew my subscriptions. In the middle of the Action centre window is also a button "Renew now..." When I press the "Renew now..." my browser takes me to the My F-Secure portal…
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Parental Controls on F-Secure Mobile - doesn't seem to do time limits?
Hi everyone, I have downloaded F-secure SAFE on my son's mobile. However, the Parental Controls only let me limit websites. It does not let me put Time Limits on my son's use of internet etc. I was able to do this on a laptop and tablet but not on a phone. I rang F Secure this afternoon and a customer services assured me…
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F secure internet security unable to update its Network interception framework and spam filter.
My f secure internet security is unable to install its network interception framework and spam filter. Every time i try to update it proceds to 11-12% and then fails. I also tried offline update file from f secure to update it but no help. Also reinstalling it doesn't help. No response from customer care over chat..what to…
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cancelled subscription but still been charged
Hi I originally subscribed to F-Secure through Virgin Media, I am no longer with them and you sent me a renewal notice, which I thought I cancelled but looking on my credit card account you have charged me £25.00 and I am no longer using your product as I am now with BT? Please could you look into this and refund my money…
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Is it possible for Mac to get a keylogger?
Is it possible for Mac OS 10.10 to get a keylogger? I lent my Mac to bf several days ago. Is it possible for him to install some knid of keylogger spy software on it? I have checked my Mac and find nothing. For some reason, I suspect he might do that.
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Renewal payment f secure safe
although renewal and payment showing on account I still get message telling me to renew within next 27 days. - why?
