BCool

Can you tell me how to remove BCool from my computer (Windows 10) It is not listed in the APPS to remove manually. I have tried to find it as an extension in Chrome, Internet Explorer and Edge and it is not in there either.

Suggestions would be gratefully received.

Comments

  • SimonSimon Posts: 2,653 Superuser
    Have you looked in Control Panel > Programs to see if it can be uninstalled from there? If not, then try one or both of the following:

    http://www.bleepingcomputer.com/download/adwcleaner/

    http://www.malwarebytes.org/
    Gillimarie
  • Thank you for your reply. It is definitely nowhere in the programmes/apps as I am familiar with how to uninstall items manually using these pages. I will have a go with the other items you have recommended. Thank you once again for taking the time to reply.

    Gillian

  • ChameniChameni Posts: 235

    Hello Gillimarie,

     

    The Bcool pop-up problem can be fixed easily by uninstalling the unwanted toolbar and extension from your computer and web browser as advised by @Simon. However since the issue persist, you can always contact our support team in order for us to help you further.

     

    Thanks.

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