program pop-ups position problem on Win10


program pop-ups position problem

F-secure Safe pop-ups appears partially out the display borders (res.3840x2160)

The main program window comes on the right-down corner (a quarter in, three quarters out), but I can move that one at least.

The banking protection pop-up appears on the righ-up corner of the screen, mostly out of the border. Buttons are unreacheable. I'm unable to close it and to move it. It covers the main command buttons of the browser. I have to minimize the window to operate. The only way to exit the banking protection is to shut the browser completely. That's a bit enerving! 


Please Help !


I got a snapshot that I would like to attach to this messsage, but it seems to be quiet complicated also

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  • Ville
    Ville Posts: 680 F-Secure Product Expert

    Hi @Mestu


    Do you have multiple monitors or virtual desktops enabled?



    (F-Secure R&D)



    F-Secure R&D, Desktop products

  • huby
    huby Posts: 2 New Member

    I have the same Problem

    If I use me 4 k monitors (PC  and laptop)  the popup screens are not correctly shown.



    They are placed in the corner, there you can not see them completely and you can not move them to a more convenient location


    In case of banking web sites the pop up is only shown only  partly because it is in the uper right corner,


  • Brawlski
    Brawlski Posts: 2 New Member

    Yup i have same issues running on a microsoft surface book , win 10 .


    its a pain in the neck


    any ideas people?

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