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Is that App for free?
Hi. I loaded the App from AppStore without any information about a price. Is that for free? Or a test? Or an abo i have to pay for? How mutch Is it and if its not for free how can i cancel? cant find any contact. Who can help me? regards, claudia (sorry for my bad english....)
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Is F-Secure SAFE alone enough ?
Another post recently raised the point of F-Secure Safe conflicting with installation of Malwarebytes. Does this indicate that FSS requires the addition of an Anti-Malware programme to really make it safe ? I have run a few different Internet Security suites to provide cover for online banking in particular but never…
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Why are F-Secure Safe for Mac Test Results from AV-testing Labs so low?
Hi, I have both Macs and PCs that I need to protect. I have heard many times and read many reviews including those from AV-Test and AV-Comparatives who give F-Secure Safe for PC very high marks. However when we look at the Mac version, its quite the opposite: 1.) AV-comparatives reviewied it in 2015 where it detected 100%…
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Opening Safari with browser protection on
I always get the message 'Do you want to allow this page to open F-Secure SAFE' when I first open Safari. How do I stop this without disabling the browser protection plugin.
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How can I do to delete all logs created by F-Secure SAFE?
I've installed f-secure SAFE to my PC (Windows10 Home) lastweek. Now I want to remove all scanning logs which were created by F-Secure. For remove all scanning logs which ware created by f-secure SAFE, can I delete these HTML files at below folder?…
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Block adobe autoupdater
This topic will be about Adobe Auto updaters software.Since they have many produts linked to this kind of updaters software,and I have a Safe licence I will post in this forum. But however,what many people don´t even know is that many of Adobe´s software (such as a pdf-file)can be used as a troyan/randsomware.Not many are…
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Inconsistent results with F-Secure for Mac
Hi all, first post here. I'm a happy Freedome user on my Macs and Android devices and I trust in F-Secure's expertise, that's why I'm a little bit shocked after learning that the Mac version of the antivirus solution doesn't detect a PUA (potentially unwanted application) widely known for deploying crapware; I'm talking of…
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Finder Detects SIM Change - what does that mean?
SAFE installed on a Samsung Note 4 in my possession - not lost or stolen. I set up the trusted number and the Note 4 keeps texting out in sets of two texts in the same minute "Finder has detected SIM change". I get the message every other day or so, sometimes several times a day. Is the message supposed to mean that the…
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Lizenzen zu F-Secure Safe 2017 für 3 Geräte
Hallo, Frage zur Lizenz für 3 Geräte : soll 3 Geräte bedeuten , 1 mal Windows und 2 mal Android oder soll dies bedeuten 2 mal Windows und 1 mal Android oder wie werde die Lizenzen verteilt ? Bitte um Info Gruß Ludwig
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Hello i lost my product key...
I had my internet security enabled... I didn't have an account So i created one and i had to re download f secure and then it asked me for subscription key! I entered the code for the first time in april the 4th 2016 and it was supposed to end at april the 4th 2017 and now it's just gone please help
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Abonnement code doesn't work
Hi there. on December, 28th 2016 I purchased a Total Internet Security and VPN license via amazon.de. Today I tried to install it the way it was described at amazon, but when I try to download I failed. At my.f-secure I was asked to enter my Abonnement Code, but the code wasn't accepted. Mistyping can be ruled out since I…
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Security Cloud unavailable
When I see this should I be concerned?
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Roadmap for 2017
Is there a roadmap for the near future (e.g. Q1/Q2 2017) that can be shared with the community? What new features are planned? And so on...
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Android Scan keeps wanting to delete apps
Every day, about 4 or 5 times a day, the app on my Samsung S6 keeps flagging up Showbox and Cinema Box as "potentially unwanted apps". These are not "unwanted" as I've downloaded them to watch old TV shows. However, there doesn't seem to be any way of instructing F-Secure to ignore these apps. Is there something obvious…
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My F-Secure service issues during registration and login
We are currently experiencing issues on My F-Secure service where the user registration and login might be failing. We are doing everything we can to resolve the issue as fast as possible. Please rest assured that our users are still protected and are at no risk. We apologize for this disruption to the service.
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Chrome for Android does not appear in Safe Browsing list
Hello everyone, I've two android devices with Chrome browser. On my Nexus 4 with Android 5.1 everything works fine, instead on my eXperia Z2 with Android 6 I can't see Chrome listed in Safe Browsing section. I mean in Safe Browsing Menu (tap to F-Secure SAFE app, then tap to Safe Browsing icon). Actually if I browse some…
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Got some problems with my PC
Hi. I got some problems here. First: Chrome automatically opens some ad sites and already blocked by F-Secure sites. Then, my Steam account didn't start, whatever I tried. I already had my Steam account hacked a few days ago, but got it back. Now I belive there is another kind of attack on my system. F-Secure couldn't find…
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Too many products, not enough description
I have used Internet Security for many years. But I am totally confused with the multiple products on offer. Some seem to be the same with a different name (for example F-Secure Safe is the same as Internet Security), some seem to be collections of products, some seem to require to be managed through the fsecure website. A…
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how to remove trojan from computer
F-secure found threats on the scan that they couldnt do anything with.It is Generic616817.Downloaded Malwarebytes, it quarantines the ones they foune which is sysWoW64. I found this one in C:\programs files, but it wont let me delete it. I tried to download the f secure scanner but it wont let me download anything. Any…
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NOT ANSWERED: Reminder about your privacy policies and principles - Excluding Files or Folders in ma
Hi, for my company (and many others) it is very important, that I do not store data to 3rd party clouds, but with the macOS Version and your privacy policy I cannot ensure that: "Unknown executables can be sent to Security Cloud for scanning. These files will be scanned for malware, and discarded immediately if clean.…
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Facebook F-Secure malware scanner
I logged on Facebook and it said my account is infected with malware so I have to click on a button and download F-Secure malware removal software and solve the problem. I did that and run it but 2-3 hours later nothing is happening and plus I can't log to my facebook. How can I resolve this problem?
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F-Safe for Android ignors Keep WiFi on during sleep setting
Since I installed f-Safe I noticed WiFi being active all the time even though I've set my 'Keep Wi-Fi on during sleep' setting to 'Never'. I uninstalled F-secure and now it is working as normal again. Is this a bug or do I need to change anything? I have a Galaxy Note 4 and am running Android 6.0.1 (stock).
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Java
Do I need Java with F-secure Safe 16.5? I have Java 8. Must I update it?
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Internetsecurity 2015 license problem after changing Motherboard
I use Internet Security 2015 for 3 PC. After changing the motherboard and reinstalling Windows 10 on one of these PCs, F-Secure uses the license of one of the two other PCs and does not delete the old installation. How can I release the license of the old installation to use the full 3 PC license when the old Windows…
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during telebanking
Hi, During telebanking, the f-secure window "Banking protection active" jumps arround my monitors. I use a NB and an external Monitor. OS: Windows 10. Please help! regards, Lukas
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Virus generates sounds - how to disinfect?
I have most likely a virus in my computer, which is playing short sounds (noise) for second or two at random times. When the problem is "on" the noises repeat every 5-10 minutes, and a random 1-2 second sound is played from speakers. Then it might disappear for a day or two, and then occur again. In addition when the…
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getrss.dll
I'm quite puzzled about the above mentioned .dll file. Around half an hour ago (17.01.2017, ca. 4:00), my F-Secure Internet Security automatically deleted the getrss.dll file, and mentioned it to be a generic trojan. I looked around and seen that this file belongs to the game 7 Days to Die. Now that got me a bit concerned.…
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update problem
hi i just looked through the update list and saw that F-Secure Network Interception Framework Update 2017-01-02_01 due to update on the 7th hadn't installeded what can i do?
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mellowsurvey.com
Has F-Secure come up with a remedy for this malware?
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Reporting a Vulnerability almost in every single F-Secure Products
Hi Developers and other friends in Community :) just do a simple test in any F-Secure products, with my Instruction: press Windows+R ( open Run ) on keyboard together, type Services.msc then tap on enter , ok we now can see (find) all of f-secure services which is normal , obviously they should be running. BUT ! here is…