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Unable to uninstall Malwarebytes 3 with FSMA service running
Unable to uninstall Malwarebytes 3 with FSMA service running. Had this on about 5 computers that I scanned with Malwarebytes 3 and then when trying to uninstall I get Access Denied. When stopping service FSMA uninstall works just fine.
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Remove F-Secure account
Hello, My request is simple, how can I remove an F-Secure account ? I got an activation key but it's from the Snowden gift box, and there is no campaign name as requested when I want to add a subscription code. So I wanna delete my account and recreate it with the f-secure.com/totalbox webpage as requested on the gift box.…
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ninehp
The browser on one of my machines suddenly starting defaulting to minehp I contacted support and a technician reset the default settings and did other things. For a few days all was ok but the problem has reappeared and even spread to edge, which I never use. Since I never visit at risk web sites I assume there must be…
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F-Secure removed my manually edited hosts file, but cannot be restored from quarantine
After a restart I noticed many local websites not working anymore and soon found that my hosts file was emptied and looked like this: ## Copyright (c) 2007 F-Secure Corporation # # This is a HOSTS file created during malware removal. ## Your original HOSTS file was infected and it was replaced # by this file containing…
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How do I see if a scheduled scanning is currently going on?
One of my biggest pet peeves related to antivirus programs is that they do not always tell me clearly what they are doing at the moment, it's especially annoying if they're taking a lot of resources. I find FS otherwise really good but I can't find a way to check if there is currently a scheduled scan going on. There's…
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F-Secure SAFE for Mac scored very bad results on AV-TEST
Is there a statement from F-Secure regarding the bad results on AV-TEST? https://www.av-test.org/en/news/news-single-view/strong-protection-for-macos-sierra-12-packages-put-to-the-test/
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Cannot renew the subscription of F-Secure SAFE
Hello, I have exactly the same problem as: https://community.f-secure.com/t5/F-Secure-SAFE/F-SAFE-subscription-renewal/m-p/77292#M13789 the only difference is my subscription period finishes on 31st Jan 2017. Can anyone help me to unlock the renewal of the licence? I have 15 licences on this subscription, so loosing…
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Subscription
Hi all, I would appreciate some feed back on a dilemma. I am considering leaving my current broadband/landline provider(VM), I purchased a reduced rate subscription for F-Secure through them. My subscription with F-Secure is valid till November 2017. If I leave my current broadband/landline provider(VM), will it effect my…
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F-Secure is blocking our website
Hi, Why is F-secure blocking our website : aupit.com.au Ravi EDIT: Removed Hyperlink
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Persistent renewal requests
I renewed my F-Secure subscription on 3 January 2017 for three computers and almost every day, I receive rnewal notices, now with imminent expiry, on all three. I enter the key and the message tells me the subscrition is valid until 31 december 2017, then next day, another renewal notice. How can this be resolved?
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Is F-Secure SAFE able to keep security when I switch off add-on installed to Firefox?
I am having some questions about browser extension of f-secure SAFE. I am a user of the latest version of Firefox. I am satisfied with Firefox because it is fast and useful for me. But now, after installed F-secure SAFE add-on to my firefox, the browsing speed has been slowed by some problem. I tried to "Reflesh" of…
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Is that App for free?
Hi. I loaded the App from AppStore without any information about a price. Is that for free? Or a test? Or an abo i have to pay for? How mutch Is it and if its not for free how can i cancel? cant find any contact. Who can help me? regards, claudia (sorry for my bad english....)
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Is F-Secure SAFE alone enough ?
Another post recently raised the point of F-Secure Safe conflicting with installation of Malwarebytes. Does this indicate that FSS requires the addition of an Anti-Malware programme to really make it safe ? I have run a few different Internet Security suites to provide cover for online banking in particular but never…
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Why are F-Secure Safe for Mac Test Results from AV-testing Labs so low?
Hi, I have both Macs and PCs that I need to protect. I have heard many times and read many reviews including those from AV-Test and AV-Comparatives who give F-Secure Safe for PC very high marks. However when we look at the Mac version, its quite the opposite: 1.) AV-comparatives reviewied it in 2015 where it detected 100%…
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Opening Safari with browser protection on
I always get the message 'Do you want to allow this page to open F-Secure SAFE' when I first open Safari. How do I stop this without disabling the browser protection plugin.
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How can I do to delete all logs created by F-Secure SAFE?
I've installed f-secure SAFE to my PC (Windows10 Home) lastweek. Now I want to remove all scanning logs which were created by F-Secure. For remove all scanning logs which ware created by f-secure SAFE, can I delete these HTML files at below folder?…
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Block adobe autoupdater
This topic will be about Adobe Auto updaters software.Since they have many produts linked to this kind of updaters software,and I have a Safe licence I will post in this forum. But however,what many people don´t even know is that many of Adobe´s software (such as a pdf-file)can be used as a troyan/randsomware.Not many are…
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Inconsistent results with F-Secure for Mac
Hi all, first post here. I'm a happy Freedome user on my Macs and Android devices and I trust in F-Secure's expertise, that's why I'm a little bit shocked after learning that the Mac version of the antivirus solution doesn't detect a PUA (potentially unwanted application) widely known for deploying crapware; I'm talking of…
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Finder Detects SIM Change - what does that mean?
SAFE installed on a Samsung Note 4 in my possession - not lost or stolen. I set up the trusted number and the Note 4 keeps texting out in sets of two texts in the same minute "Finder has detected SIM change". I get the message every other day or so, sometimes several times a day. Is the message supposed to mean that the…
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Lizenzen zu F-Secure Safe 2017 für 3 Geräte
Hallo, Frage zur Lizenz für 3 Geräte : soll 3 Geräte bedeuten , 1 mal Windows und 2 mal Android oder soll dies bedeuten 2 mal Windows und 1 mal Android oder wie werde die Lizenzen verteilt ? Bitte um Info Gruß Ludwig
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Hello i lost my product key...
I had my internet security enabled... I didn't have an account So i created one and i had to re download f secure and then it asked me for subscription key! I entered the code for the first time in april the 4th 2016 and it was supposed to end at april the 4th 2017 and now it's just gone please help
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Abonnement code doesn't work
Hi there. on December, 28th 2016 I purchased a Total Internet Security and VPN license via amazon.de. Today I tried to install it the way it was described at amazon, but when I try to download I failed. At my.f-secure I was asked to enter my Abonnement Code, but the code wasn't accepted. Mistyping can be ruled out since I…
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Security Cloud unavailable
When I see this should I be concerned?
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Roadmap for 2017
Is there a roadmap for the near future (e.g. Q1/Q2 2017) that can be shared with the community? What new features are planned? And so on...
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Android Scan keeps wanting to delete apps
Every day, about 4 or 5 times a day, the app on my Samsung S6 keeps flagging up Showbox and Cinema Box as "potentially unwanted apps". These are not "unwanted" as I've downloaded them to watch old TV shows. However, there doesn't seem to be any way of instructing F-Secure to ignore these apps. Is there something obvious…
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My F-Secure service issues during registration and login
We are currently experiencing issues on My F-Secure service where the user registration and login might be failing. We are doing everything we can to resolve the issue as fast as possible. Please rest assured that our users are still protected and are at no risk. We apologize for this disruption to the service.
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Chrome for Android does not appear in Safe Browsing list
Hello everyone, I've two android devices with Chrome browser. On my Nexus 4 with Android 5.1 everything works fine, instead on my eXperia Z2 with Android 6 I can't see Chrome listed in Safe Browsing section. I mean in Safe Browsing Menu (tap to F-Secure SAFE app, then tap to Safe Browsing icon). Actually if I browse some…
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Got some problems with my PC
Hi. I got some problems here. First: Chrome automatically opens some ad sites and already blocked by F-Secure sites. Then, my Steam account didn't start, whatever I tried. I already had my Steam account hacked a few days ago, but got it back. Now I belive there is another kind of attack on my system. F-Secure couldn't find…
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Too many products, not enough description
I have used Internet Security for many years. But I am totally confused with the multiple products on offer. Some seem to be the same with a different name (for example F-Secure Safe is the same as Internet Security), some seem to be collections of products, some seem to require to be managed through the fsecure website. A…
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how to remove trojan from computer
F-secure found threats on the scan that they couldnt do anything with.It is Generic616817.Downloaded Malwarebytes, it quarantines the ones they foune which is sysWoW64. I found this one in C:\programs files, but it wont let me delete it. I tried to download the f secure scanner but it wont let me download anything. Any…
