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how to remove trojan from computer
F-secure found threats on the scan that they couldnt do anything with.It is Generic616817.Downloaded Malwarebytes, it quarantines the ones they foune which is sysWoW64. I found this one in C:\programs files, but it wont let me delete it. I tried to download the f secure scanner but it wont let me download anything. Any…
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NOT ANSWERED: Reminder about your privacy policies and principles - Excluding Files or Folders in ma
Hi, for my company (and many others) it is very important, that I do not store data to 3rd party clouds, but with the macOS Version and your privacy policy I cannot ensure that: "Unknown executables can be sent to Security Cloud for scanning. These files will be scanned for malware, and discarded immediately if clean.…
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Facebook F-Secure malware scanner
I logged on Facebook and it said my account is infected with malware so I have to click on a button and download F-Secure malware removal software and solve the problem. I did that and run it but 2-3 hours later nothing is happening and plus I can't log to my facebook. How can I resolve this problem?
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F-Safe for Android ignors Keep WiFi on during sleep setting
Since I installed f-Safe I noticed WiFi being active all the time even though I've set my 'Keep Wi-Fi on during sleep' setting to 'Never'. I uninstalled F-secure and now it is working as normal again. Is this a bug or do I need to change anything? I have a Galaxy Note 4 and am running Android 6.0.1 (stock).
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Java
Do I need Java with F-secure Safe 16.5? I have Java 8. Must I update it?
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Internetsecurity 2015 license problem after changing Motherboard
I use Internet Security 2015 for 3 PC. After changing the motherboard and reinstalling Windows 10 on one of these PCs, F-Secure uses the license of one of the two other PCs and does not delete the old installation. How can I release the license of the old installation to use the full 3 PC license when the old Windows…
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during telebanking
Hi, During telebanking, the f-secure window "Banking protection active" jumps arround my monitors. I use a NB and an external Monitor. OS: Windows 10. Please help! regards, Lukas
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Virus generates sounds - how to disinfect?
I have most likely a virus in my computer, which is playing short sounds (noise) for second or two at random times. When the problem is "on" the noises repeat every 5-10 minutes, and a random 1-2 second sound is played from speakers. Then it might disappear for a day or two, and then occur again. In addition when the…
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getrss.dll
I'm quite puzzled about the above mentioned .dll file. Around half an hour ago (17.01.2017, ca. 4:00), my F-Secure Internet Security automatically deleted the getrss.dll file, and mentioned it to be a generic trojan. I looked around and seen that this file belongs to the game 7 Days to Die. Now that got me a bit concerned.…
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update problem
hi i just looked through the update list and saw that F-Secure Network Interception Framework Update 2017-01-02_01 due to update on the 7th hadn't installeded what can i do?
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mellowsurvey.com
Has F-Secure come up with a remedy for this malware?
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Reporting a Vulnerability almost in every single F-Secure Products
Hi Developers and other friends in Community :) just do a simple test in any F-Secure products, with my Instruction: press Windows+R ( open Run ) on keyboard together, type Services.msc then tap on enter , ok we now can see (find) all of f-secure services which is normal , obviously they should be running. BUT ! here is…
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How-to report a bug in F-Secure Products?
Hi Community :) well you can see my question in Subject is there anywhere for it?
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disk usage 99% and multiple instances of fshoster32.exe running
With regard to the above, please let me know if this is a problem with f-secure or it is a malware problem.
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Over charging for subscription
I have raised this with both cleverbridge and Virgin who have both stated that this is an F-Secure issue. The virgin site clearly states "Included at no extra cost for 12 months, then £25 a year, no upfront cost." However cleverbridge has charged £44 for the renewal. When I log into F-Secure it is showing the Virgin media…
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Renew
I can't renew my f secure anti virus product
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Renewing Key Subscription (Virgin Media)
Hi As part of my F-Secure SAFE subscription with Virgin Media I get 5 Key vouchers. I renewed my SAFE sub in December all fine. Key is now saying that Subscription ends at end of January 2017. My Android which I sync with is saying Sub expires in 12 days etc etc What is the correct process to renew this so it just uses are…
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Problem after reinstallation
After problem I removed installation of internet security. During installation got message installation failed of Antivirus and Browsing protection
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Child protection is deactivating by itself
Dear community, I have got a big problem. I installed F-Secure SAFE on the smartphone of my daughter und activated the child protection to block some apps. After a few days I saw, that the child protection is disabled again. But no one entered the password to disable it. I just had contact to the support. They asked me to…
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The key to My F-Secure.
Spoiler (Highlight to read)I have paid for a renewal in july 2016 and still have not get the key to work. I called customer service once but that was no help. I have an iMac. where can I get in touch with someone from the company to help me? If no one can help me I want my money back and buy an anti virus programme from…
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Gen:Variant.Symmi.
hey i was just wondering do any of you know what this malware does?
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Cant find subscription
Hi, I bought a 5 device licens 2 months ago. When I log in to my profile it tells my my subscription will end in 2 weeks. I properly made a mistake and registed my subscription on another email (I dont recall) how do I trnasfer it to the right profile ? I can send all the invoices and papers I got to prove it is me :)…
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How to download the program with the purchsed key
I have just bought a new computer but I have lost the purchased program link and the golden key to re-install. How can I get the software download link. I can't remember the exact software name.
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Forget password Nokia n8
Help me
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Re: F-secure renders computer unresponsive
It seems I have similar problems. 1) The Windows 7 64 Bit Laptop of my wife hangs. 2) I cannot find any possibilty to contact F-Secure service except live chat or phone during my own working time (no contact form for privat users, as it was abailable a year ago).Seen from Germany. Details to 1): The laptop is unresponsive…
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harmful file
hi on saturday i found a harmful file a WAX.tmp file with a Gen:variant;symmi infection i sent a sample to f-secure and got this response: Greetings, Thank you for your submission. The submitted file seems to have been damaged/corrupted. In order for us to investigate further and determine if there are presence of…
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DuckDuckGo still missing
DuckDuckGo is still missing.
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VirginMedia Customer - No option to renew SAFE sunscription
My subscription was set to automatic and near to the time of expiry I received warnings that my subscription would not be renewed automatically because my Credit Card details were incomplete. I logged in and updated the CC details and received a message confirming details updated. However I still kept getting the same…
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Subscription key was not getting linked with the my f-secure account
Account ID xxxx was not getting linked with my f-secure account xxxx@yahoo.in EDIT: Removed PII
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After F-Secure engine update no longer getting website ratings on Google search.
F-Secure updated to version 16.3 yesterday and since then the site ratings - green ticks, grey question marks etc. no longer show up when I do a google search. I tried it on IE, Firefox and Chrome and they are all the same - no site ratings. They DO appear if I use F-Secure search. Now this has happened in the past and I…
