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Can't use email address for F-secure account, so can't use the software. How to solve this?
Just bougt software, but can't use it because by starting f-secure account it says email address is already in use. I have one account with another email adresss what starts when I login with the email address I used when I bougt the software. Maybe because my name is the same by both email addresses. I don't know. What…
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Site Blocked?
Hi guys I was given this response by ClickBank attempting to launch a product. My website seems fine to me. What could the problem be? Hello,Thank you for your request!When attempting to begin review of your page, I was given an error message by ourprotection service F-Secure. We suggest getting in touch with F-Secure…
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F-secure safe order renewal
I had F-secure SAFE license for one PC for one year The license expired 15.2.2017. On Sunday 12.2.2017 I renewed my license on my Secure page and received a mail, where it is said that the license will be automatically renewed on 15.02.2017. There is an announcement on my secure page that the payment has not yet been…
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Browsing Protection + Charter Security Suite + Chrome + Mac OSX 10.11.6
This combination works perfectly with FireFox and Safari, but not Chrome. The installation appears to be succesful, but Security Suite says it is not installed or is turned off in Chrome. Also, the extension disapears from my list of extensions when I quit and restart Chrome.
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Subscription renewal fails and reinstall also fails with “No Internet connection”
Out of our two Windows machines the other got a new SAFE subscription renewal automatically (after a reboot), but the other one never did. Forcing a “Check for updates” reports success, but continues to list erroneously “Your subscription has expired”. Trying to reinstall from a package downloaded from My F-Secure results…
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Purchased One year license from Amazon but got only 2 months
Hi, Purchased One year license voucher from Amazon but got only 2 months. Is there a way to correct this faulty licensing.
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Why is renewal more expensive than a new subscription?
I wanted to update my F-Secure Antivirus subscription today, but noticed that a 1 year renewal (€49.90) costs more than a new subscription for one year (€39.95). This makes absolutely no sense to me? I've been using F-Secure for 6 years now; is this how loyal customers are rewarded? Is there any reason why I should not…
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Unable to install F-secure
I renewed my F-Secure orderer and I am trying to Install it. However, it keeps on jamming and telling me that " Cant continue installation because some important files are missing". What does that mean and what can I do about it?
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Browsing Protection blocks Lotro MMO Launcher from updating and gives no notice
Browsing Protection blocks "The Lord of the Rings Online" MMO launcher from updating the game, no notification that someting was blocked, there is also no entry in the blocked sites list, disabling all f-secure protection doesnt help. Only disabling browsing protection or adding 3 sites (turbine.com, akamai.com and…
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Insoluble RAT on Windows, Mac, iOS, Android
First time poster. I have had problem with Remote Access Trojan for 2+ years and it has cost me a fortune in 1) lost revenue for home business 2) purchasing new machine and OS, 3) unsuccessful remote and live tech support. Seems to be on PC/Macs before they are done setting up. Shows many users in admanced that sound off,…
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F-secure causing massive Memory leak when playing For Honor (game)
only option is to shutdown all protection, this software is so **bleep**. I don't know why I bought this software.
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F-Secure blocking internet connectivity when laptop is a hot spot
I recently had to get a wifi repeater for my apartment and when I set it up. The F-Secure was on. I was using my laptop as a hotspot for my ps4 to connect. Now I have no internet access for other devices when my laptop is in hot spot mode. Anything I can do?
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Computer stuck in some sort of safemode and unable to change effecting emails and internet and docs.
Help please Computer seems to be in like a safe mode which I cant get it out of. Running all F-secure scans show nothing up same as CCleaner I have on it. Start bar different colour (white) and missing online boxes like the Google search box online and other web pages. Word docs different colour ribbons at the top of the…
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F-secure account can't log in
Hello, I just bought F-secure Total, I've seen the payment go trough and the email have been activated. However when I try to log in I get an error page : http://imgur.com/a/KxZ0G Any of you have an idea on how to fix this ? Thanks!
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F Secure when trying to activate after installation get Check Network connection
Tried help line no help really did not seem to have any answers. Gave up so seeking help here. Installed via Google Playstore on on tablet/mobile phone ok.. Icon for activation on tablet screen Log on accepted. Then " check network connection and try again". I did this several times to no avail. Any help please.
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Real Time scanning application exemption
Hello All I have a couple of applications that I use daily on my Macbook that suffer from impossibly slow opening times becasue f-safe is scanning all their docs. I am aware that I can disable real time scanning however that's no good when you are constantly hopping in and out of apps. I am hoping to permanently exempt…
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F secure doesn`t let me in Firefox 64x
Hello all, I`m a first user of f secure, and it works almost perfect for me. I`m using firefox 64 bit, and it seems to me that f secure doesn`t let me in to my beloved web sites??? Is this normal behaviour from f secure, and most i use firefox 32 bit or what.... I`m using the latest version of firefox 51.0.1 (64 bit)
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Installation on PC with Window XP
Unable to install F-secure Antivirus of PC with Window XP, please advise.
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Conflict MalwareBytes and F-Secure
Hi! There is an conflict beetween F-S and Mbam. But using Compatibility Mode I F-S does help. Qustion is – what is best. Compatibility Mode (lower security) + Mbam or Not Compatibility Mode (Higher Security) and no Mbam? With regards Nils-Olof
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Unable to uninstall Malwarebytes 3 with FSMA service running
Unable to uninstall Malwarebytes 3 with FSMA service running. Had this on about 5 computers that I scanned with Malwarebytes 3 and then when trying to uninstall I get Access Denied. When stopping service FSMA uninstall works just fine.
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Remove F-Secure account
Hello, My request is simple, how can I remove an F-Secure account ? I got an activation key but it's from the Snowden gift box, and there is no campaign name as requested when I want to add a subscription code. So I wanna delete my account and recreate it with the f-secure.com/totalbox webpage as requested on the gift box.…
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ninehp
The browser on one of my machines suddenly starting defaulting to minehp I contacted support and a technician reset the default settings and did other things. For a few days all was ok but the problem has reappeared and even spread to edge, which I never use. Since I never visit at risk web sites I assume there must be…
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F-Secure removed my manually edited hosts file, but cannot be restored from quarantine
After a restart I noticed many local websites not working anymore and soon found that my hosts file was emptied and looked like this: ## Copyright (c) 2007 F-Secure Corporation # # This is a HOSTS file created during malware removal. ## Your original HOSTS file was infected and it was replaced # by this file containing…
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How do I see if a scheduled scanning is currently going on?
One of my biggest pet peeves related to antivirus programs is that they do not always tell me clearly what they are doing at the moment, it's especially annoying if they're taking a lot of resources. I find FS otherwise really good but I can't find a way to check if there is currently a scheduled scan going on. There's…
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F-Secure SAFE for Mac scored very bad results on AV-TEST
Is there a statement from F-Secure regarding the bad results on AV-TEST? https://www.av-test.org/en/news/news-single-view/strong-protection-for-macos-sierra-12-packages-put-to-the-test/
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Cannot renew the subscription of F-Secure SAFE
Hello, I have exactly the same problem as: https://community.f-secure.com/t5/F-Secure-SAFE/F-SAFE-subscription-renewal/m-p/77292#M13789 the only difference is my subscription period finishes on 31st Jan 2017. Can anyone help me to unlock the renewal of the licence? I have 15 licences on this subscription, so loosing…
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Subscription
Hi all, I would appreciate some feed back on a dilemma. I am considering leaving my current broadband/landline provider(VM), I purchased a reduced rate subscription for F-Secure through them. My subscription with F-Secure is valid till November 2017. If I leave my current broadband/landline provider(VM), will it effect my…
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F-Secure is blocking our website
Hi, Why is F-secure blocking our website : aupit.com.au Ravi EDIT: Removed Hyperlink
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Persistent renewal requests
I renewed my F-Secure subscription on 3 January 2017 for three computers and almost every day, I receive rnewal notices, now with imminent expiry, on all three. I enter the key and the message tells me the subscrition is valid until 31 december 2017, then next day, another renewal notice. How can this be resolved?
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Is F-Secure SAFE able to keep security when I switch off add-on installed to Firefox?
I am having some questions about browser extension of f-secure SAFE. I am a user of the latest version of Firefox. I am satisfied with Firefox because it is fast and useful for me. But now, after installed F-secure SAFE add-on to my firefox, the browsing speed has been slowed by some problem. I tried to "Reflesh" of…
