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Windows 10 v.1605 to v.1703
Hi, the other day I upgraded Windows 10 version 1605 to 1703. When I try to start SAFE it complains that a number of .dll files are missing: - msvcr110.dll - msvcp110.dll I guess these has to moved in again, the question is where to? As I am using KEY as well it complains about: - msvcp100.dll When I copy this dll to the…
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fsecure browser video playback on youtube and including tutorial from your site
Im using an Ipad, downloaded fsecure SAFE from app store, browser working properly fine but not videos on youtube and including your tutorial videos. I can only hear the audio but video is frozen. Thanks, CB F-secure customer
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Virus scan option missing
I cannot find virus scan option on my iPad in the same way I can find it on my mac
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how is the process of Components Updates in F-Secure Products?
Hi. i have F-Secure Internet Security on my system. take a look at this topic: https://community.f-secure.com/t5/Home-Security/FS-Protection-PC-Release-187/td-p/92635 as you can see, in that topic Common Component Framework version is 2.87.268 but in my F-Secure Internet Security, its 2.76 ( from About you can check it )…
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F-Secure SAFE messing with latest version of Malwarebytes
I had to uninstall due to it messing with Malwarebytes anti Malware, i suspect there might be a conflict
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How to stop trial of 'SAFE' and install trial of 'TOTAL'
Used 'Internet Security' for years, but when sub expired thought I'd trial the 'SAFE' app. Really didn't like and had a message on installation saying antivirus failed. So thought I'd take a trial of 'TOTAL' instead, but I can't seem to do this despite uninstalling SAFE. There's still 26 days left on the trial and it won't…
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Is F-Secure SAFE able to keep security of my PC without "site blocking" of "Browsing Protection"?
Hello all. Thank you for your access here. Now pelase tell me about this problem arround of Browsing Protection's rating by F-secure. I am using F-secure SAFE, and it sounds nice solution for consumers like me to protect PC. But I am feeling a fault. Browsing Protection feature is providing many false positive ratings at…
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Incorrect Notification of expiration
RE: https://community.f-secure.com/t5/F-Secure-SAFE/Repeated-notifications-that/td-p/83089 I see that this post had closed, but this just now happened to me. A pop- up on the screen indicated the account will expire NOW, but, in fact, there are 4 more months until expiration. I called the customer service line, and that…
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F-Secure Internet Security lääst sich nicht aktivieren
Hallo, meine F-Secure Internet Security 206 lässt sich nicht aktivieren. Ich bekomme eine Meldung, dass mein Computer nicht geschützt ist und ich F-Secure aktivieren soll. Beim Betätigen der Schaltfläche zum Aktivieren tut sich jedoch nichts, sondern die Meldung bleibt bestehen. Eine Verbindung zum Updateserver kann…
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Question regarding DeepGuard operation
Hi. i was executing an unknown malware, DeepGuard will show a message, take a look at it: as you can see DeepGuard says this program blocked! , and it's process also i can confirm terminated by DeepGuard. BUT why it's file still exists in my desktop? in fact in the same address which DeepGuard says this program blocked! if…
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fshoster32.exe (F-Secure Host Process) is eating a lot of CPU without apparent reason
Dear all, fshoster32.exe (F-Secure Host Process) is eating a lot of CPU without apparent reason... What is this process for? Is it a normal behavior? Could a malware be cloaked under this name? Thanks in advance for your help! Best regards, David.
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Mailwasher
How can I allow MailWasherPro.exe to check my emails whilst Banking Prtoection is active?
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I cannot run a scan on my Android device
Hi, I got a problem with starting a scan on my Android device (F-Secure SAFE). When I push 'start scan' button it intitialize, but after 2-3 seconds nothing happens. How can I fix this issue? Thanks for help.
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Malicious file found - but alls scans without result
Hello, For some time, the program has been permanently reporting that it has found a malicious file that has been deleted. These files are located on C: \ WINDOWS \ TEMP starting with WAX***.TMP All scans performed did not find any requirement or malicious software. Also the F-Secure Online scanner and Windows Defender as…
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anywhere so we can see the new update changes?
Hi. may i ask where F-Secure post about the changes in Products new updates? for example details include fixes improvements... in this forum? or website news section?
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F-Secure and Windows malware tools
I've been working low performance PC's and always wondering if there is performance lost having F-S installed and at the same time Windows standard tools like Defender and Malicious program removal tool updated every month. The latest Windows version seems to have initiated actions from other antimalware developpers. Again…
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Bank Protection random activation.
So I attempted to post this before but can't find the post. Sorry if I end up dubble posting! I have a problem with the banking protection seemingly randomly popping up when I play online games. And it is the most anoying thing I have ecer experienced from a antivirus program. If I don't turn off the interuption of my…
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critical error on windows 10, uninstalled fsecure
windows 10, has got a critical error so I can't acess start, the last thing i've done under their advice is to uninstall fsecure, now I can't tell if I've got any protection on my computer as I have no clue as to how I can go forward, how do I reinstall it?
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My F-Secure got deleted when i restarted my pc.
As the title says my F-Secure got deleted when i restarted my pc.
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OrspService
Bij het opstarten van mijn Mac vanmorgen, werd de volgende melding getoond: Wilt u dat het programma OrspService binnenkomende netwerkverbindingen accepteert? Is dit een melding van F-Secure SAFE dat ik heb draaien? English: When starting my Mac this morning, the following message was shown: 'Would you like the program…
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F-secure...how secure is it to emails?
I gave got F-secure on my iPad. I still get unsolicited emails on my inbox. Why does the spam filter not work?
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How well will Total work on my Blackberry Passport BBOS10 Phone.
I have a number of different devices, Blackberry Passport OS BB10, and Windows 10 laptop. I came here hoping company official will respond, should I use another means of contact?
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How to disable "URL Blocker" of Browsing Protection? I am worring rating of false positives by F-sec
Hello, thanks for your reading here. I want to ask you about method to disable URL filtering feature of Browsing Protection by F-secure SAFE. I was using F-secure SAFE until 2 weeks ago, and it sounds good as a home security solution. But I realized about too many false positive ratings by "URL blocker" feature of…
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Getting support
Hi I am not an expert computer user and I have recently bought a new laptop. I need to upload my F-secure safe software to it but I can't get onto the website because it doesn't recognise my password. I then followed the procedure for resetting my password and was promised an email that would guide me. Despite doing this…
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Renewal Cost
Hi, I renewed my subscription 2 days ago. As an existing virgin media customer it said my renewal price would be £25 but the invoice i have states that i have been charged £79.99.
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F-Secure takes to many resources!
I have F-Secure Internet Security. I started a scan and a while later i wondered why my PC is hot (85 degrees) and slow. I started the Task-Manager and saw that F-Secure is taking 90% of the Speed of my CPU and 100% speed of my Hard Drive. What can i do that F-Secure only take less than 90% speed of the CPU. (Intel…
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Problem with F-Secure Internet security
My client have a problem with install F-Secure Internet Security. When he try to install, the program ask him for a licence key. After paste licence key, the installer have a problem with connection with F-Secure Activation server. I have fsdiag, i can send it to you.
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Difference between Mobile Security and SAFE on Android?
Hello, I noticed on Google Play that you offer both Mobile Security and SAFE, and they both seem to be very similar in comparison. My understanding is that if you use a SAFE or Total subscription to install the SAFE version, and for users who just want to use Mobile Security on their Android to install the Mobile Security…
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unistallation problem
Could not uninstall 30 days free trial. I used the link ftp://ftp.f-secure.com/support/uitool/uninstallation Tool.exe
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Unable to reinstall
I unintentionally deleted my F-Secure and now i cannot reinstall it as the system is saying the computer is already covered despite the fact i can find no trace of the program on my system. Any ideas?