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How-to report a bug in F-Secure Products?
Hi Community :) well you can see my question in Subject is there anywhere for it?
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disk usage 99% and multiple instances of fshoster32.exe running
With regard to the above, please let me know if this is a problem with f-secure or it is a malware problem.
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Over charging for subscription
I have raised this with both cleverbridge and Virgin who have both stated that this is an F-Secure issue. The virgin site clearly states "Included at no extra cost for 12 months, then £25 a year, no upfront cost." However cleverbridge has charged £44 for the renewal. When I log into F-Secure it is showing the Virgin media…
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Renew
I can't renew my f secure anti virus product
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Renewing Key Subscription (Virgin Media)
Hi As part of my F-Secure SAFE subscription with Virgin Media I get 5 Key vouchers. I renewed my SAFE sub in December all fine. Key is now saying that Subscription ends at end of January 2017. My Android which I sync with is saying Sub expires in 12 days etc etc What is the correct process to renew this so it just uses are…
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Problem after reinstallation
After problem I removed installation of internet security. During installation got message installation failed of Antivirus and Browsing protection
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Child protection is deactivating by itself
Dear community, I have got a big problem. I installed F-Secure SAFE on the smartphone of my daughter und activated the child protection to block some apps. After a few days I saw, that the child protection is disabled again. But no one entered the password to disable it. I just had contact to the support. They asked me to…
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The key to My F-Secure.
Spoiler (Highlight to read)I have paid for a renewal in july 2016 and still have not get the key to work. I called customer service once but that was no help. I have an iMac. where can I get in touch with someone from the company to help me? If no one can help me I want my money back and buy an anti virus programme from…
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Gen:Variant.Symmi.
hey i was just wondering do any of you know what this malware does?
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Cant find subscription
Hi, I bought a 5 device licens 2 months ago. When I log in to my profile it tells my my subscription will end in 2 weeks. I properly made a mistake and registed my subscription on another email (I dont recall) how do I trnasfer it to the right profile ? I can send all the invoices and papers I got to prove it is me :)…
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How to download the program with the purchsed key
I have just bought a new computer but I have lost the purchased program link and the golden key to re-install. How can I get the software download link. I can't remember the exact software name.
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Forget password Nokia n8
Help me
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Re: F-secure renders computer unresponsive
It seems I have similar problems. 1) The Windows 7 64 Bit Laptop of my wife hangs. 2) I cannot find any possibilty to contact F-Secure service except live chat or phone during my own working time (no contact form for privat users, as it was abailable a year ago).Seen from Germany. Details to 1): The laptop is unresponsive…
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harmful file
hi on saturday i found a harmful file a WAX.tmp file with a Gen:variant;symmi infection i sent a sample to f-secure and got this response: Greetings, Thank you for your submission. The submitted file seems to have been damaged/corrupted. In order for us to investigate further and determine if there are presence of…
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DuckDuckGo still missing
DuckDuckGo is still missing.
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VirginMedia Customer - No option to renew SAFE sunscription
My subscription was set to automatic and near to the time of expiry I received warnings that my subscription would not be renewed automatically because my Credit Card details were incomplete. I logged in and updated the CC details and received a message confirming details updated. However I still kept getting the same…
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Subscription key was not getting linked with the my f-secure account
Account ID xxxx was not getting linked with my f-secure account xxxx@yahoo.in EDIT: Removed PII
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After F-Secure engine update no longer getting website ratings on Google search.
F-Secure updated to version 16.3 yesterday and since then the site ratings - green ticks, grey question marks etc. no longer show up when I do a google search. I tried it on IE, Firefox and Chrome and they are all the same - no site ratings. They DO appear if I use F-Secure search. Now this has happened in the past and I…
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Problems with renewal (new sub keys)
Have just bought 2 x 3 computer subscriptions to renew on 6 PCs. Installed on one PC okay, but other two devices don't show updated subscription ... one can't connect for updates even thought internet connection is okay. Other PCs won't accept subscription keys. Now (by mistake) installed 2nd key to original PC which has…
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INSTALL PROBLEM
Whenever I try to install this program that I paid for, this comes up ''Setup can not continue because important files are missing'' Ive tried everything. But I have windows 8.1, do I need windows 10? Or whats the problem?
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Installing F-Secure Safe on PC with Windows and Linux Ubuntu installed
I have F-Secure Safe running on my desktop PC with Windows 10. I recently installed Linux Ubuntu so that I can boot up in Windows or Ubuntu, and I understand that they are in separate partitions on the hard drive. I'd like to install Safe on Ubuntu, but when I go to "Add device" then "Install on this device", it only gives…
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Problem Entering Renewal key: Check network connection ?
I'm using WIN XP (german environment) and I renew F-Secure Internet Security several times during the last years sucessfully, but now after entering my new key I bought a few weeks ago the message "Check network connection and try again" (<- german message, translated) appears . Any idea, what the problem might be? Many…
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installation on Galaxy Tab S2
Hi I am trying to install 'Safe' on my Tablet & when I try to login to complete the install & register i get the error - 'Check your network connection & try again' yet I am connected to the net & all other apps work fine Help!!
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F-Secure Mobile Security
Dear sirs, I downloaded from Google Play and installed "F-Secure Mobile Security" on my Android device. After I accepted the license terms, I wasn't asked for activating, the application stopped working. Every time I start the application, the application stopps working with an arror message "Application stopped working".…
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-secure is saying I only have a subscription until the end of January when I have paid for one year
I went to add my phone to devices and my account says I only have a trial subscription till January 26th 2017. A few days ago I paid for a year 49.99. How can I resolve this? Thank you.
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Trying to renew in Orders and Payments, but no option to renew.
I am a VM customer and I am trying t renew my subscription. I have opened Orders and Payments, but there is no option to renew. I tried to do this yesterday, the last day of the current subscription, but my connection wnet down. All there is on the page is: F-Secure SAFEExpired 31/12/20165 devicesManual renewal But it…
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F-Secure Safe doesn't offer a vulnerability scanner
I'm not sure if this is the correct place to contact the experts at F-Secure, but I have noticed, since installing F-Secure Safe, that F-Secure doens't offer a vulnerability scanner, whereas their competitiors, such as Kaspersky Lab and Bitdefender, do offer vuknerability scanners. As F-Secure is regarded as a premium…
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F-Secure Anti-Virus
Short topic: There's the message in Anti-Virus that computer isn't under protection with turn on button. When I press it, nothing happens except monitor background changing in this window. How can I turn it on?
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provisioning message service
Is this provisioning message service part of android 5 or some kind of malware or trojans. My F-Secure Safe react for this. Is this false positive or what. I have new device Huawei Mediapad M2 8 . Do I need to be worry about that?
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The site www.walmart.com.br does not open
The site www.walmart.com.br does not open I put the site www.walmart.com.br as an exception in navigation protection but the system does not open The site www.walmart.com.br opens when I turn off the navigation protection. What's the problem
