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NOT ANSWERED: Reminder about your privacy policies and principles - Excluding Files or Folders in ma
Hi, for my company (and many others) it is very important, that I do not store data to 3rd party clouds, but with the macOS Version and your privacy policy I cannot ensure that: "Unknown executables can be sent to Security Cloud for scanning. These files will be scanned for malware, and discarded immediately if clean.…
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Facebook F-Secure malware scanner
I logged on Facebook and it said my account is infected with malware so I have to click on a button and download F-Secure malware removal software and solve the problem. I did that and run it but 2-3 hours later nothing is happening and plus I can't log to my facebook. How can I resolve this problem?
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F-Safe for Android ignors Keep WiFi on during sleep setting
Since I installed f-Safe I noticed WiFi being active all the time even though I've set my 'Keep Wi-Fi on during sleep' setting to 'Never'. I uninstalled F-secure and now it is working as normal again. Is this a bug or do I need to change anything? I have a Galaxy Note 4 and am running Android 6.0.1 (stock).
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Java
Do I need Java with F-secure Safe 16.5? I have Java 8. Must I update it?
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Internetsecurity 2015 license problem after changing Motherboard
I use Internet Security 2015 for 3 PC. After changing the motherboard and reinstalling Windows 10 on one of these PCs, F-Secure uses the license of one of the two other PCs and does not delete the old installation. How can I release the license of the old installation to use the full 3 PC license when the old Windows…
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during telebanking
Hi, During telebanking, the f-secure window "Banking protection active" jumps arround my monitors. I use a NB and an external Monitor. OS: Windows 10. Please help! regards, Lukas
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Virus generates sounds - how to disinfect?
I have most likely a virus in my computer, which is playing short sounds (noise) for second or two at random times. When the problem is "on" the noises repeat every 5-10 minutes, and a random 1-2 second sound is played from speakers. Then it might disappear for a day or two, and then occur again. In addition when the…
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getrss.dll
I'm quite puzzled about the above mentioned .dll file. Around half an hour ago (17.01.2017, ca. 4:00), my F-Secure Internet Security automatically deleted the getrss.dll file, and mentioned it to be a generic trojan. I looked around and seen that this file belongs to the game 7 Days to Die. Now that got me a bit concerned.…
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update problem
hi i just looked through the update list and saw that F-Secure Network Interception Framework Update 2017-01-02_01 due to update on the 7th hadn't installeded what can i do?
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mellowsurvey.com
Has F-Secure come up with a remedy for this malware?
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Reporting a Vulnerability almost in every single F-Secure Products
Hi Developers and other friends in Community :) just do a simple test in any F-Secure products, with my Instruction: press Windows+R ( open Run ) on keyboard together, type Services.msc then tap on enter , ok we now can see (find) all of f-secure services which is normal , obviously they should be running. BUT ! here is…
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How-to report a bug in F-Secure Products?
Hi Community :) well you can see my question in Subject is there anywhere for it?
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disk usage 99% and multiple instances of fshoster32.exe running
With regard to the above, please let me know if this is a problem with f-secure or it is a malware problem.
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Over charging for subscription
I have raised this with both cleverbridge and Virgin who have both stated that this is an F-Secure issue. The virgin site clearly states "Included at no extra cost for 12 months, then £25 a year, no upfront cost." However cleverbridge has charged £44 for the renewal. When I log into F-Secure it is showing the Virgin media…
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Renew
I can't renew my f secure anti virus product
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Renewing Key Subscription (Virgin Media)
Hi As part of my F-Secure SAFE subscription with Virgin Media I get 5 Key vouchers. I renewed my SAFE sub in December all fine. Key is now saying that Subscription ends at end of January 2017. My Android which I sync with is saying Sub expires in 12 days etc etc What is the correct process to renew this so it just uses are…
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Problem after reinstallation
After problem I removed installation of internet security. During installation got message installation failed of Antivirus and Browsing protection
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Child protection is deactivating by itself
Dear community, I have got a big problem. I installed F-Secure SAFE on the smartphone of my daughter und activated the child protection to block some apps. After a few days I saw, that the child protection is disabled again. But no one entered the password to disable it. I just had contact to the support. They asked me to…
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The key to My F-Secure.
Spoiler (Highlight to read)I have paid for a renewal in july 2016 and still have not get the key to work. I called customer service once but that was no help. I have an iMac. where can I get in touch with someone from the company to help me? If no one can help me I want my money back and buy an anti virus programme from…
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Gen:Variant.Symmi.
hey i was just wondering do any of you know what this malware does?
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Cant find subscription
Hi, I bought a 5 device licens 2 months ago. When I log in to my profile it tells my my subscription will end in 2 weeks. I properly made a mistake and registed my subscription on another email (I dont recall) how do I trnasfer it to the right profile ? I can send all the invoices and papers I got to prove it is me :)…
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How to download the program with the purchsed key
I have just bought a new computer but I have lost the purchased program link and the golden key to re-install. How can I get the software download link. I can't remember the exact software name.
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Forget password Nokia n8
Help me
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Re: F-secure renders computer unresponsive
It seems I have similar problems. 1) The Windows 7 64 Bit Laptop of my wife hangs. 2) I cannot find any possibilty to contact F-Secure service except live chat or phone during my own working time (no contact form for privat users, as it was abailable a year ago).Seen from Germany. Details to 1): The laptop is unresponsive…
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harmful file
hi on saturday i found a harmful file a WAX.tmp file with a Gen:variant;symmi infection i sent a sample to f-secure and got this response: Greetings, Thank you for your submission. The submitted file seems to have been damaged/corrupted. In order for us to investigate further and determine if there are presence of…
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DuckDuckGo still missing
DuckDuckGo is still missing.
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VirginMedia Customer - No option to renew SAFE sunscription
My subscription was set to automatic and near to the time of expiry I received warnings that my subscription would not be renewed automatically because my Credit Card details were incomplete. I logged in and updated the CC details and received a message confirming details updated. However I still kept getting the same…
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Subscription key was not getting linked with the my f-secure account
Account ID xxxx was not getting linked with my f-secure account xxxx@yahoo.in EDIT: Removed PII
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After F-Secure engine update no longer getting website ratings on Google search.
F-Secure updated to version 16.3 yesterday and since then the site ratings - green ticks, grey question marks etc. no longer show up when I do a google search. I tried it on IE, Firefox and Chrome and they are all the same - no site ratings. They DO appear if I use F-Secure search. Now this has happened in the past and I…
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Problems with renewal (new sub keys)
Have just bought 2 x 3 computer subscriptions to renew on 6 PCs. Installed on one PC okay, but other two devices don't show updated subscription ... one can't connect for updates even thought internet connection is okay. Other PCs won't accept subscription keys. Now (by mistake) installed 2nd key to original PC which has…
