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Code
My wife bought me a account on f secure. On her phone She is also using here email. She never got the code f secure safe. Money drawn, no code
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repeated warning for update
Everytime I start my computer there is a warning that F-Secure must be updated. When I accept to update it says that this is already done. How can I stop these warnings?
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Something went wrong
Hello there, I haven't been able to log onto my fsecure for a few days. Can you help? This is the error I am getting: We apologize for any inconvenience. We are already working to fix the service. Please try again later and if you still cannot log in, please contact support. The following code helps us to resolve your…
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Windows Defender running AV with F-Secure.
Defender and F-Secure are both running anti virus simultaneously. Defender doesn't seem to 'see' F-Secure. Two identical PCs both running Windows 10 version 1803...only one PC is affected the other acknowledges that F-Secure AV is the default application.
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Riskware Risk
Riskware detected on my phone then I deleted the apps. The riskware was 2 modded Kiks and avast found a ad in them both called "mixpanel" that said it let you watch users inside the app. So is riskware a spy virus? Can these type of apps steal files from your phone like gallery pics, SMS, Ect or only spy on you inside the…
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F Secure Safe not blocking inappropriate material for my children
HI all, Anyone else having the same issue as me which is, on my daughters mobile if you search "sex" on google then click images it loads up a load of images which are not to bad then click on one of the images it will load to its own page then click on the image again and hit the visit website button that appears in the…
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download onto this new computer
I have SAFE and FREEDOME on my old computer, I would like to transfer it to this one.
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Memory and ECU resource usage at start up
Hi, Lately, almost at each start of my PC, F-Secure slows down the start by using a lot of CPU load and / or Memory. Screenshot available What can I do? I do not see why at each start up an installer has to run. ... I tried to reach any support, but without success :-( At least here I found a place to express my need of…
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Why ULAV is killing my IS
I have this eeePC with 900 Mhz Celeron running Win 10 and FS - IS installed on it. I do not use it daily, but a couple of times a month. My problem is that when I turn it on updates are killing it. If there are uninstalled Windows updates available, downloading and installing takes all CPU and disc access. However,…
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Scheduled scan takes 4-7 hours (!), previously took only 15-20 minutes
I've set Safe to run a scheduled scan at 7 p.m. daily, with low priority. Up until the end of April, this scan took only about 15 minutes, but from the beginning of May, it's slowed to glacial speed. The same scan now takes four or five hours, with a new low reached on June 9th when the scheduled scan still wasn't done…
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Settings all messed up in Safe Browser
I messed up my settings in Safe Browser and I can't find the settings menu anymore to cancel the changes I made. When I start the browser, all I get is a white screen. Samsung A3 (2016), Android 7.0.
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Problem to install F-secure SAFE with Windows 7 SP1
Hello! I need some help to install F-secure Safe on my computer. I use windows 7. I have a error message: installation failed I haven't antivirus software install. I'm french and it dificult for me to translate my problem. Thanks for your help
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Identifying a device in My F-Secure.
Hello, I am trying to evaluate F-Secure SAFE. Protected devices are being shown in My F-Secure. How can I be sure what device corresponds with a device icon in My F-Secure? I see I can change the name of the device in My F-Secure. I can give the device a unique name in My F-Secure. Where in F-Secure SAFE on the device…
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Sticky notification on android 7 Samsung S7
I have a sticky FSecure notification on my Samsung S7 Android 7 phone. No way to get rid of it. I don't even know what the app is trying to tell me. Expanding the notification gives no clue what the alarm is about. On F-Secure settings I a see an exclamation mark where I am suggested to switch to Safe Browsing. Could this…
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Internet Security subscription => 2019, new PC, new install => redirected to F-Secure SAFE (no
Got a new computer. I installed F-Secure (not sure which version) and added my already active license which was accepted and the valid to 08/2019(unsure of the date) read. Problem was that it didn't work properly. Updates were downloaded but not installed. Windows started complaining about it. So I uninstalled everything,…
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"F-Secure Host Process" crippling CPU
Earlier this year I renewed my subscription for F-Secure Internet Security; ever since I have occasionally run into the following issue: * The PC would slow down considerably, so I would immediately check processes running on the Task Manager. * I would find that "F-Secure Host Process" would take up considerable chunks of…
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Error while updating status to SECURITY_PRODUCT_STATE_ON problem
Hello windows report error every 5 seconds. But i dont get an error when f secure turn off. I am using f secure internet security 17.3. OS: Windows 10 1803 64 bit. What can i do ?
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Error while updating status to SECURITY_PRODUCT_STATE_OFF
what is causing the above error multiple times a day ever since the last windows 10 update with f secure internet security 17.3 ?
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Renewing the order is way too painfull!
Hi, I just wanted to let you know, how could this renewal be this painful? I have to check in with all my devices, send links, check in, click stuff etc.. why can't i just press "renew" button on my pc and that does the job? Jeesus.
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F-secure mobile security licence valid until october 25. 2018 expired
Hello, Again and for the second time in a bit more than 7 months my licence has expired after I had to accept some conditions this morning. My licence for F-secure mobile security IS VALID UNTIL OCTOBER 25 so please correct this bug asap. Two big bugs in 7 months, I am loosing trust in your company / products. Regards,…
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MALFUNCTION OF F-SECURE SAFE PROTECTION DURING COMMON SITES OPENING
Normally when I open a bank site for banking use , then it opens up the security F-SECURE SAFE for protection (normal situation). When I open a common site ( www.naftemporiki.gr) for reading informations and see financial stocks never opens the F-SECURE SAFE to protect it as there is no reason for that. But suddenly today…
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How can I find more information about reported as a harmful website?
Hi All, I got this message when I try to access the site ottoscharmer.com. If there is no details/reason mentioned like in the message. It's not so useful for me to use the feature. And, Their thinking and activities are sophisticated but why it's reported like this way is what I want to know. So, Please kindly advice me.…
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Leaving a group I never created
A while ago I got a subscription code from the group owner to renew the current subscriptons (safe and freedome) which I inputted right away. A few weeks later, when the subscription was due to expire, the programs refused to update the subscription and now display the expiration pop-up. To fix this, I tried uninstalling…
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Scan sticking on 97%
Full PC scan sticks on 97% when it then seems to check a single file every few seconds. Used on 3 PCs with no problems on the other two. Any advice please?
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Setting up family member?
I am trying to set up my wife's phone on my account? I sent an email link to her and can see her on my f safe. But how does she connect her device. Cannot see how to do it? Any help welcome?
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Error - computer not protected
Safe antivirus say your computer not protected - the update is up to date - also restrated twice - shutdown and done complete boot up also - still says - comptuer not protected - update log shows few files are not installed please help me to fix this issue
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F-Secure Safe 'Computer Not Fully Protected'
I am getting this message even though my subscription is current and my virus protection is up to date. The message says my virus protection is not up to date and check for latest updates. Browsing protection is active. When I do a virus scan or an update, nothing suspicious is found and when I check for updates it says my…
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F - Secure Safe and Windows Defender
Hi, I am in Windows Insiders fast ring. Last update 17672.1000 Windows change antivirus prducts policy: The Windows Security Center (WSC) service now requires antivirus products to run as a protected process to register. Products that have not yet implemented this will not appear in the Windows Security UI, and Windows…
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Feature Request for F-Secure SAFE for Mac
Hi, I'm still adding exlusions manually after every update as indicated solution in thread: https://community.f-secure.com/t5/F-Secure-SAFE/F-Secure-SAFE-Mac-scanning/td-p/92071 Could you send a hint to devops to add this feature at some point so I can make permanent exclusions? Keep up the good work!
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How to submit my website for f-Secure analyse
Hi, I would like to submit my website to f-secure for analyze so when it is searched it doesn't come with a (?) sign. Any help will be deeply appreciated.
