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Got f-secure from talktalk but it's saying it will expire in 29 days
Why is f-secure saying my subscription will end in 29 days when I have got talktalk broadband?
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Links on Twitter don't work since latest TOTAL update
I can't get links on Twitter to work since the latest F-Secure TOTAL update. Every time I click on a link I get a Twitter message, "Sorry, that page doesn't exist!" I have a PC with Windows 10. I have TOTAL on my Android phone and the links on Twitter work normally. Please look into this. Thanks, Frikkie
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Installation Failed
i have facing the problem which is i have format the notebook and try to re-install back the F-secure internet security, but its shown installation Failed. after that, i try to update windows (Windows 7 version) and try again, its also can not re-install? (my software is Internet security 3 years, its still valid) Any…
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Hi there I wand to know How to remove "FSAV_cmd .htm"
if you have a Idia ?how to remove this I sure would be greatfull
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Event log Update after Update 17.4
Since the update to version 17.4, I can not delete the event log anymore. Does anyone have any idea how to delete the log?
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Licensing problem
I have license for 3 computers. On the second desktop, only used as a 'back up' desktop with rather long intervalls, the F-Secure plays up on me and won't work. Whatever I do I end up with information that 'Your computer is not protected' and when I click for SUPPORT a page displaying 3 alternatives of which one says…
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Migration to new computer
My old computer is dying and I am buying a new one. Microsoft now encourages "migration programs" since they no longer do a transfer program. Migration programs don't transfer security programs. I am a 73 year old disabled vet, lost my hearing so can't do this by phone and I will not remember comments from the chat feature…
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Turn off automatic "Check for updates"
Hi all, In dire need of help. I need to stop the frustrating automatic update system in F-Secure Safe. It's driving me crazy. I have recently reinstalled to sort the issue of major hardware use, but it still hogs the CPU and RAM whilst it is updated and makes my laptop go insane. Is there a way to reduce the amoutn of…
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How to exclude Files/Dirs from Virus scan
I have installed the tiral Version for Mac 2018 but I'm unable to configure excluded Files or Folders. As I'm running a Virtual Machine, I don't want the Container to be scanned. The Description on how to archive this does not match the current GUI.
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Command line scanner (fsav.exe) removed after update...
In the last update of F-Secure Anti-virus the command line utility (fsav.exe) wich I use to scan single files programmatically has been removed... Does anyone knows if there is another tool to do the same or if I have to move to another version of F-Secure tools? Thank you
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Guest mode on Android
Hi, I have many licenses for all of my Android devices including 2 for my kids' Moto G5S Plus mobile phones. Both are running the latest available stock ROM (7.1.1 patch level June 2018) with the latest version of F-Secure SAFE and enabled parental control. Being a satisfied customer I really thout that properly configured…
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F-Secure Safe Fails Everytime
F-Secure Safe Fails to start as well as update as well as scan. In scanning process it always show 0% completed. Is it a joke.
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Un install F safe
I have followed the instructions to un install F safe on my MAC , but now safari does not follow links when I click on them. I get the error message " Safari disconnected from F safe" . Can anyone help?
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Renewal of F secure
Good morning, my F Secure runs out on the 14/9/18 from looking at the other threads I can renew as a Virgin customer for £25 instead of £75. In very simple over 50s terms can someone tell me the easy way to do this please as it appears alot of others have struggled and I cannot find how the succesful ones completed the…
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TeamViewer Note.App reported as a threat
A scan by F-Secure on my new MacBook Pro reports a file within the TeamViewer app as a threat. The path/filename is so long that the Filename field cannot be expanded sufficiently to see the actual file that is being reported. I suspect that this is not actually a risk to my machine but any advice would be much…
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Aquarius ultralight background updater, thing
I tweeted about this, and was directed here. Respect to your twitter staff. I think someone on the dev team could take a moment to educate this ultralight marvel of modern background updating on how to behave nicely upon system start-up. I'm aware how important it is to have up-to date detection upon start-up, but…
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How to change amount of devices
Hi, I want to renew my subscribtion for F-Secure Safe. However, I want to decrease the amount of devices from seven to three. How do I do that? The "Renew subscription" button only lets me renew the original subscription.
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Logging into and out of F-Secure account - Security Problem..?
Hi, I've been using F-Secure for a number of years now and have always found it to be one of the best AV's out there. I recently bought a new PC and logged into my F-Secure account to be able to download the software. It logged me into my account, but then straight away wanted me to log in again even though my name and…
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Updates not being installed
To my horror I am getting a message to say that my F Secure protection is not up to date and I can see that ceratin updates have failed to install on my Windows 10 Toshiba laptop. How do I rectify this please? Many Thanks
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I have a Trojan and can't get rid of it, F-Secure doesn't find it
When I run Windows MSERT, it shows I have a Trojan: PDF / Phish, which it says is dangerous. It tells me it has partially removed the trojan, but every time I run the MSERT program from Windows the same Trojan is found. I have F Secure Internet Security and when I run it, it does not find the Trojan. I also have…
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F-secure memory usage
Hi all, F-secure SAFE through XS4ALL (fshoster64.exe) is pulling quite a bit of RAM... 290k at the moment, but earlier (while I had firefox open with many tabs, but all inactive) 600k. After closing firefox, it went from ~600k down to 290k. Is this normal memory usage for f-secure? Does Gaming mode help? I noticed lag…
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cannot use anti virus F-secure safe internet security
hai, I just bought F-Secure Safe Internet Security for 3 devices and only used it once. So that means, i have another 2 devices left. But the problem is, i cant installed it anymore for my next laptop. It being said that i had used for maximum devices. Unfortunately, i only used it once.
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Reactivate subscription
I subscribed for 6 months last july 20 2018 then i transferred all the contents of my phone to my new phone however my subscription from my new phone says its already expired. And my old phone was set on factory data reset and same thing happened my subscription ended.. how can i reactivate my subscription that I've paid…
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F Secure interfering in websites
The F-secure software inteferes with many websites (Natwest credit card, autoglass booking, provident insurance documents). Websites would display "page not found" or "contact it services" etc. So I removed F secure and all is well!! Went with charity antivirus. There is being secure and there is being paranoid!
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F-Secure Network Installer reports no internet connection
Hello, i had some problems with the update function of my F-Secure Internet Security. It did not download updates for the virus definitions and always told me that my definitions are not up to date while pushing the manual download function didn´t work. I deinstalled it and now i´m trying to reinstall via the Network…
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F-Secure SAFE
Hi, My mobile is not getting connected to WiFi possibly due to Bug. I logged onto my F-Secure account to install the app and run antivirus henceforth. However when I tried to install F-Secure SAFE from Google App Store, I am getting this message "Your device isn't compatible with this version". Please help and advise. Many…
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In SAFE running on ANDROID 6.x, "erase all" in 'Tools', 'Advanced options', 'Web site settings' does
Hi, As the title says it all: When I go in 'Settings' (the wrench icon), then go to 'Advanced options' then click on 'Web site settings', I always see 3 sites that I don't want to keep. When I click on any of the sites, it says "erase all the datas". I I can click on it but the site is still there ? If I click on "erase…
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Boost_interprocess ja F-Secure SAFE
I write the question in English, since that might increase the chances of someone being able to tell the answer. You may also respond in Finnish if you want. My problem in short is, that I noticed that on several of my computers with F-Secure SAFE installed, there is this folder called "boost_interprocess" in the hidden…
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Time limits on Android
Has anyone experienced F-Secure SAFE parental control time limits ever working correctly? I have tested time limits on various devices - at the moment my children's Moto G5S Plus mobiles - both would use for example Minecraft for an hour or even more if I have set parental control time limits to 15 minutes. And yes, I have…
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Change email
I’ve signed up for s-secure safe and I need to change email address I spelt it wrong at sign up
