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F-Secure SAFE Active Indicator
I am running Windows 10 on a Dell desktop, using Chrome as a browers. The discomfort I have is not knowing for sure if F-Secure SAFE is active. There is no indication (symbol, icon or otherwise) confirming it is doing what it is supposed to. Is there a way to check to verify if F-Secure SAFE is actually working on my…
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F-Secure Host Process high CPU usage
The problem is that F-Secure Host Process has a high CPU usage of around 30-35 %. After boot it is very low for some time but will eventually get higher and stays there until I restart the computer. The scheduled scan is disabled. I also made a full computer scan and it found nothing. This is very annoying problem, as it…
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Renewal issue with Internet Security for 6 computers
Hi, I am renewing Internet Security for 6 computers for a period of 2 years. I just puchased 2 renewal subriptions for 3 computers each. And I got 2 product keys which I both input into my F-Secure programme. Instead of an even distribution among all 6 computers, now only 3 have been extended (with 2+2 years instead of…
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Mobile Security App
Hello F-Secure, i have a question to the Mobile Security app please. Is the license only to buy for one device for the time of 6 months? I would need 2 licenses and best for the time of one year. Kind regards Michael
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Fake app
* 2018-08-31 12:27:55.339:[26239][26252]I/launcher_lab: [f](loadFake)…
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Re: SAFE content filtering should not set YouTube restricted mode to ON
The only way I can stop it filtering is to turn "content filtering" off! Even if it on and I untick all the options, I still get "Restricted Mode" turned on in YouTube.
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Installation problem when using Wista.
Why can't i install F-Secure SAFE on my pc. I have an older computer with Windows Wista and im using Opera browser. F-Secure comes whit my internet provider and I thought I give it a go since I'm paying for it. Ok, so i can dowload the file but when I open the flie NOTHING happens and I've done everything that says in the…
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Outlook 365 with Browsing and Banking Protection
Hi there. i have problem with downloading my email when browsing and banking protection is active. how do i fix that?
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Got f-secure from talktalk but it's saying it will expire in 29 days
Why is f-secure saying my subscription will end in 29 days when I have got talktalk broadband?
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Links on Twitter don't work since latest TOTAL update
I can't get links on Twitter to work since the latest F-Secure TOTAL update. Every time I click on a link I get a Twitter message, "Sorry, that page doesn't exist!" I have a PC with Windows 10. I have TOTAL on my Android phone and the links on Twitter work normally. Please look into this. Thanks, Frikkie
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Installation Failed
i have facing the problem which is i have format the notebook and try to re-install back the F-secure internet security, but its shown installation Failed. after that, i try to update windows (Windows 7 version) and try again, its also can not re-install? (my software is Internet security 3 years, its still valid) Any…
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Hi there I wand to know How to remove "FSAV_cmd .htm"
if you have a Idia ?how to remove this I sure would be greatfull
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Event log Update after Update 17.4
Since the update to version 17.4, I can not delete the event log anymore. Does anyone have any idea how to delete the log?
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Licensing problem
I have license for 3 computers. On the second desktop, only used as a 'back up' desktop with rather long intervalls, the F-Secure plays up on me and won't work. Whatever I do I end up with information that 'Your computer is not protected' and when I click for SUPPORT a page displaying 3 alternatives of which one says…
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Migration to new computer
My old computer is dying and I am buying a new one. Microsoft now encourages "migration programs" since they no longer do a transfer program. Migration programs don't transfer security programs. I am a 73 year old disabled vet, lost my hearing so can't do this by phone and I will not remember comments from the chat feature…
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Turn off automatic "Check for updates"
Hi all, In dire need of help. I need to stop the frustrating automatic update system in F-Secure Safe. It's driving me crazy. I have recently reinstalled to sort the issue of major hardware use, but it still hogs the CPU and RAM whilst it is updated and makes my laptop go insane. Is there a way to reduce the amoutn of…
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How to exclude Files/Dirs from Virus scan
I have installed the tiral Version for Mac 2018 but I'm unable to configure excluded Files or Folders. As I'm running a Virtual Machine, I don't want the Container to be scanned. The Description on how to archive this does not match the current GUI.
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Command line scanner (fsav.exe) removed after update...
In the last update of F-Secure Anti-virus the command line utility (fsav.exe) wich I use to scan single files programmatically has been removed... Does anyone knows if there is another tool to do the same or if I have to move to another version of F-Secure tools? Thank you
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Guest mode on Android
Hi, I have many licenses for all of my Android devices including 2 for my kids' Moto G5S Plus mobile phones. Both are running the latest available stock ROM (7.1.1 patch level June 2018) with the latest version of F-Secure SAFE and enabled parental control. Being a satisfied customer I really thout that properly configured…
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F-Secure Safe Fails Everytime
F-Secure Safe Fails to start as well as update as well as scan. In scanning process it always show 0% completed. Is it a joke.
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Un install F safe
I have followed the instructions to un install F safe on my MAC , but now safari does not follow links when I click on them. I get the error message " Safari disconnected from F safe" . Can anyone help?
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Renewal of F secure
Good morning, my F Secure runs out on the 14/9/18 from looking at the other threads I can renew as a Virgin customer for £25 instead of £75. In very simple over 50s terms can someone tell me the easy way to do this please as it appears alot of others have struggled and I cannot find how the succesful ones completed the…
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TeamViewer Note.App reported as a threat
A scan by F-Secure on my new MacBook Pro reports a file within the TeamViewer app as a threat. The path/filename is so long that the Filename field cannot be expanded sufficiently to see the actual file that is being reported. I suspect that this is not actually a risk to my machine but any advice would be much…
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Aquarius ultralight background updater, thing
I tweeted about this, and was directed here. Respect to your twitter staff. I think someone on the dev team could take a moment to educate this ultralight marvel of modern background updating on how to behave nicely upon system start-up. I'm aware how important it is to have up-to date detection upon start-up, but…
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How to change amount of devices
Hi, I want to renew my subscribtion for F-Secure Safe. However, I want to decrease the amount of devices from seven to three. How do I do that? The "Renew subscription" button only lets me renew the original subscription.
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Logging into and out of F-Secure account - Security Problem..?
Hi, I've been using F-Secure for a number of years now and have always found it to be one of the best AV's out there. I recently bought a new PC and logged into my F-Secure account to be able to download the software. It logged me into my account, but then straight away wanted me to log in again even though my name and…
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Updates not being installed
To my horror I am getting a message to say that my F Secure protection is not up to date and I can see that ceratin updates have failed to install on my Windows 10 Toshiba laptop. How do I rectify this please? Many Thanks
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I have a Trojan and can't get rid of it, F-Secure doesn't find it
When I run Windows MSERT, it shows I have a Trojan: PDF / Phish, which it says is dangerous. It tells me it has partially removed the trojan, but every time I run the MSERT program from Windows the same Trojan is found. I have F Secure Internet Security and when I run it, it does not find the Trojan. I also have…
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F-secure memory usage
Hi all, F-secure SAFE through XS4ALL (fshoster64.exe) is pulling quite a bit of RAM... 290k at the moment, but earlier (while I had firefox open with many tabs, but all inactive) 600k. After closing firefox, it went from ~600k down to 290k. Is this normal memory usage for f-secure? Does Gaming mode help? I noticed lag…
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cannot use anti virus F-secure safe internet security
hai, I just bought F-Secure Safe Internet Security for 3 devices and only used it once. So that means, i have another 2 devices left. But the problem is, i cant installed it anymore for my next laptop. It being said that i had used for maximum devices. Unfortunately, i only used it once.
