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update failure after upgrading to macOS Mojave (only on Macbook 2015)
I have two Macs upgraded to macOS Mojave (Macbook Early2015 and iMac Early 2015), after finishing the upgrade the iMac has no problems with new virus updates downloaded by F-Secure Antivrus. The Macbook don´t make any downloads any longer. I have already deinstalled F-Secure Antivirus and installed it new. The first update…
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password
I forgot my principal password and had no screen shot. How to do
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ukcontentdelivery.info
After installing F-secure Safe trial version every time when I start Google Chrome there will appear couple of popups from ukcontentdelivery.info When I scan my Windows 10 laptop with F-secure Safe it does not find anything malicious... This makes me seriously confused to conside if F-seruce Safe is worth of buying.
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F-Secure Android-Browsers and SOTI Mobicontrol
Samsung A8 (2018) Dual SIM-8.0 Android I use a phone card with a single card. the app can work well on this phone? It supports the following browsers: Chrome? Samsung Internet? The following app is installed: https://docs.soti.net/soti-mobicontrol/android-agent/release-notes/ So you can install F-Secure app?
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how to reinstall fsecure after pc reset
wiped fsecure off my pc after reset how do i reinstall
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Strange email from no-reply@f-secure.com
Hello, one of our users received email from address no-reply@f-secure.com. It's an invitation to F-Secure operator portal. THe user has no administrator privilages in our domain. Is this message legitimize?
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Tor Browser update and problem
Updated today and now getting the following error. Any advice please.
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F-Secure Safe-Uninsteller Tool
Uninstaller Tool to use-is it advisable to run the windows 10 in a safe mode?
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Internet Security Tools - Editing allowed and blocked web sites
I have entered a website that permanently opened in Chrome into blocked websites. However this website still opens. Is there anything else I should do in order to prevent this? Sincerely Horst
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How to add a URL or file/directory (locally) exception to SAFE?
I have files and old games that generate false positives and I need to be able to add exceptions for the files and the URLs they access so that they do not get picked up by SAFE, my question is two-fold: 1 - URLS: I have been trying to find ways of adding exceptions but for URLs I get asked to submit them to the malicious…
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Supersafe boost
I am a talktalk customer, and am trying to install superSafe. However, when I try to log in, it doesn't accept my password, nor does it send me a link to reset the password. I know what the problem is, the problem is that fsecure does not recognize my new email address, which has changed since I first signed in about 2…
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Banking protection does not allow to go to another bank.
Just wondering again... When I use FF and go to banking site the Banking protection fires in Safe as designed. When I close the connection to the bank, close the tab and go to another tab and try to open a connection to another bank Banking protection prevents that. I have to either manually close Banking protection or…
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Hackers claiming having planted a virus and registered porn surfing
I got an e-mail message sent from myself that someone had planted a virus on my computer, recorded what I was watching and recorded my reaction via my web-cam and would send this to all my contacts unless I pay a ransom. I ran F-Secure SAFE and no viruses were found. Can I be 100 % sure that SAFE would stop such a virus or…
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Hacked on Facebook
Been hacked on Facebook over the weekend tablet went into recovery and I changed my password but Facebook is still not working right will this fsafe program protect me or do I neeed to do other stuff I'm not feeling very protected at the moment
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ip connections
Please tell me if i am crazy but i have noticed my pc is connection to so many ip addresses all over the world that i have become very suspicious. Most appear to be Microsoft Apple and the like but what are they doing with 10 permanent connections. Can F-Secure block all connections except when someone specically asks to…
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Confused - can't figure out which product is right?
Hi, I am confused about the F-secure products, and need some guidance. I need new security software for my pc (1 pc), and I have heard good things about F-secure. However I don't get the way they bundle their services into products for the home user? Basically I just need a firewall and antivirus software. Ransomware…
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Snelkoppelingen werken niet meer na installatie f-secure
Onder begeleiding van een ziggomedewerker installeerde ik Ziggo-safe-online. Na een geslaagde installatie bleken mijn snelkoppelingen op mijn bureaublad die rechtstreeks een internet-adres hoorden te openen niet meer. Bijvoorbeeld: Buienradar.nl werkt wel als ik hem direct in een browser (google) open, maar niet als ik er…
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Why do pages appear in list of 'allowed pages' that I never allowed myself
I will shorten my previous track to get to the point. F-secure chat promised to answer me by email as to the question shown in headline: Why did pages appear in list of 'allowed pages' that I never allowed myself? I haven't' gotten any answer. I will add that somebody had managed to turn my daily windows user account into…
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Renewal / upgrade question
I currently have a 3 year 5 device license for the SAFE product with 646 days left - installed on 2 device - I found a good renewal deal when my Virgin free year ran out. Separately I have a 12 month 5 device subscription for freedome which has 2 months left to run. This does not appear in the "my f-secure" account, so no…
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Banking Protection Will Not End After Banking Site Logoff
I have 3 Dell laptops, all different models, with F-Secure SAFE installed. Common to all 3 is Windows 10 Pro x64 and Firefox 62.0.2 Banking Protection starts automatically on 3 banking sites but will not turn off on logoff as designed. Ending it manually or closing the browser are the only ways to end Banking Protection.…
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Unable to update
Hi, my F-Secure unable to update since mid of september 2018. I tried to reinstall the entire application but the result is the same. I had looked through the log file it keep showing the same error "connection failed". FYI i'm living in Malaysia. Thank you and hope to get your reply ASAP. Here are the logged info from the…
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I'm suspecting a virus F-secure can't find?
Let me begin with why I suspect I am having a virus on my Macbook. It has to do with Safari suddenly shutting down and directly after Apple asks me for admin and password. I do not provide it, I shut it down and have to do so 3 times before it closes. In most cases I would not be suspicious about this - yet there is some…
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Finding F-Secure SAFE in my HP laptop computor
I can not find that SAFE is installed in my computor despite when I am logging in to my SAFE it keeps telling me that SAFE is installed. In my other computor of the same make an age/type it is clearly visible and I can see that "Computor is secured". How can I be sure that my laptop is secured and protected? Problem valid…
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renouvellement de safe vers total mais avec un autre paiement ?
Bonjour, j'arrive à la fin de ma première années SAFE/FREEDOME, j'ai acheté ce logiciel dans un magasin car j'achète jamais rien quand on propose QUE achat par carte bleue, ce qui est le cas sur ce site. Donc y a t il un moyen de payer par virement un nouveau TOTAL ou je vais acheter une autre marque dans un magasin ?…
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F secure for £25
I am a virgin customer..TV, Phone, Broadband & mobile phones... and my f secure needs renewing... how can i do this for £25.. as it promised... it's showing me a price of £79.99
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Cannot enable real time Scanning on MacBook Air
I have been guided to Security & Privacy > General > unlock and press 'Allow' but this doesn't unblock F Secure from loading. Can anyone help me please as F Secure is saying that my laptop is not protected.
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F-Secure Safe should allow browsing with Chrome on child's Android device
Hi, I've setup F-Secure Safe on my child's Android device. The default browser is set to be Chrome in device settings. Still each link opens with F-Secure Safe Browser and even launching Chrome app actually starts Safe Browser. How can I allow child to use Chrome browser? If I switch myself as a user in F-Secure Safe then…
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Safe is no more on the startup window (10). Want to reinstall
Hi, F-Secure is on my computer (C:\Program Files (x86)\F-Secure) but doesn't work anymore and doesn't reply when I click on the icon. I think the best would be to reinstall it. But I can't find a soft. I don't want to suppress my license. What should I do? Thank you for the answer. Regards, JYV
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Subscription Key doesn't work
Hi, The company I work at the moment bought 50 licenses from a retailer for F-Secure Anti Virus back in Nov 2017. I just took over their IT support role and have just started to install the AV software. When I tried the licenses they gave me, it doesn't work? Can you please advise on how to fix this, please? Thanks!
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Manuell skanning, tillatte sider og reinstallasjon
Jeg vil legge fram for dere tre spørsmål etter at jeg 3. juli utvidet mitt abonnement til F-secure Total (3 enheter). 1. Av forskjellige grunner valgte jeg 14. august å kjøre manuell skanning med F-secure. Første skannerapport sa at 4192 elementer var skannet. Jeg syntes dette var overraskende få elementer siden jeg dagen…
