My F-secure and upgrading to Total from Safe

Tuukka_Saarnela

Despite all efforts there is no option to upgrade from Safe into Total from My F-secure pages. Despite what ever has been written in these support pages it just does not work.

I have still wanted to buy the Total and did it from you webstore but I still cannot upgrade as there is account existing with my email address...and now the token which I just got is somehow not for me...its for the NEW me.

Same happened to my dad last year and still you have the same poor My-Fsecure site up-and-running. Please fix it asap or the next time its not F-secure product that I will buy.

Have you ever tried to do as you have instructed people to do?

and the bigger question is... where can I download the TOTAL using the token I received when purchasing the TOTAL. and please dont say "go to my F-secure" as it just does not work. If you say that, I will want my money back instantly... :)

Now you got my money already so please deliver what you have sold.

Jaims

Hello,

Your SAFE account has now been converted to TOTAL so you can easily activate your code using the same email address.

Sincere apologies for all the inconveniences you faced while trying to use the supposed activation code.

Please to My F-Secure portal and go through the Subscription tab, click on Enter a Code, and use the code that you have. Please do try again and if the issue persists, do let me know so I can send you a private message to verify the code for you. It is also possible that the code is for another product.

Thank you.