Upgraded my F-Secure Safe to Total after VPN expired Need Activation code

merkelcell
merkelcell Posts: 2
edited May 2020 in F-Secure Internet Security

Upgraded my F-Secure Safe to Total after VPN expired Need Activation code

Now see two billings todays listed as BKD-XXXXXXXXX and BKD-XXXXXXXXXX from 19 April 2020.

Please refund one and send activation code to my email for this account.

George

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Answers

  • merkelcell
    merkelcell Posts: 2

    Yes, I downloaded the file for F-Safe Total after payment was processed and also F-secure VPN after it did not show up as renewed. Still seeing a prompt from VPN for renewal.

    Sethu
    1Like
  • DawidFS
    DawidFS Posts: 73 F-Secure Employee

    Dear @merkelcell


    You haven't renewed your licence, you extended your licence from 5 to 7 devices and upgraded your account to Total package.


    Greetings,

    Dawid

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