Use two subscriptions of the same product

ZCM

Hello Support,

I already have a 3 license of F-Secure Total registered and in use. Now I have purchased another 3 license and would like to use it additionally and have then a total of 6 licenses for 6 computers.

Is this possible?

If so, how do I proceed?

In My.F-Secure I can only renew the existing subscription with the new key.

Ukko

Hello,

I am only an F-Secure user (their home solutions).

Perhaps, you could try to contact their direct Support channels (for example, web-chat):

https://www.f-secure.com/en/home/support/contact

and to ask about a possibility to merge your subscription in one (however, I am not sure whether there is available a plan for 'six' devices or not; most close to that is "up to 7 devices").

Alternatively, you could try to create another My F-Secure Account with another email and to use two subscriptions (each one with "up to 3 devices" plan). But it is not so convenient to use, of course. However can be a workaround if both subscriptions are active and running.

There is also kind of Knowledgebase article about potential way to buy more licenses:

• https://community.f-secure.com/common-home-en/kb/articles/5871-i-want-to-buy-more-f-secure-safe-or-total-licenses-through-my-f-secure-but-it-only-allows-me-to-renew-with-full-price

Thanks!