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iPhone F-Secure Safe browser does not work anymore.
Hello. 2 days ago, there was a update of the F-secure Safe browser . After this update I can't use this app anymore. I tried to login but it says it can't find license. I uninstalled and installed the app again and now it says "Oops, something is not working properly. Please try again." I'd like to fix this problem. Thank…
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id window does not open
This problem has happened twice now, so I'll make this article about this. ID stops opening a window, opens the "header" in the taskbar but window does not open. So cannot enter my master password. Reinstallation fixes this. I have used ID protection for 90 days now and this is second time. Any ideas?
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FS Protection for Mac 17.11 releases
FS Protection for Mac 17.11 beta releases will be posted under this thread.
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Freedome blocks net for S-mobile 2.10.0
Yesterday S-mobile from S-pankki was updated to version 2.10.0 When I now try to go to S-pankki with S-mobile I get the message No internet If I turn Freedome off no problem. If I go to S-pankki with Freedome off and turn it on the connection breaks off. I am using Finland as location. The same behaviour if I use another…
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Subscription renewal popup
Your renewal popup is very annoying. I get it at least once every day. Some days more than once. I posted this post on the Community Forum: https://community.f-secure.com/t5/F-Secure-SAFE/Subscription-renewal-nag-screen/td-p/100179/highlight/false I will appreciate it if you can give your users the option of stopping this…
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Intermittent Connection - F-Secure Freedom
Hello I have been a customer with F-Secure since 2017 For some time I have been having problems connecting to internet. When I switch my desktop on I usually check to make sure my F-Secure VPN Is connected sometimes it works and at other times it does not. I have to reboot my router this usually resolves the issue. I…
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Banking Security turns off when I complete login to a listed site
Until a few days ago, Bank security stayed on until I turned it off after use. Now it automatically turns off after I log in to a bank so I am no longer secure. Has anyone else experienced this loss of service?
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Annoying popup
How do I get rid of this annoying popup that has started to display everyday since last week?
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Why does F-Secure Safe think it's malware in CK3?
I have checked now, multiple times, done a compte scan of the whole computer, turned off all mods and still i think it's malware there.
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Exporting Passwords in Readable Format
I have tied exporting passwords from ID protection on my mac. I get a .fsk file that when opened as rtf reds like a long uninterrupted string of text. Is there any way to export or convert the expected tsk file into something more readable like .csv?
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AV-Comparatives
i haven't seen F-Secure's participation in any of test that where conducted by AV-Comparatives. Is F-Secure afraid that it may score low on tests.
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Can I find my stolen PC:s real IP address in gmail logged in information
So my PC was stolen 11.6 (worth 2500e, still have the receipts, forgot to give them to the stealer) and I used freedome app on the PC and I tried to track it now with the IP that I found on gmail but as i did that, the information was not helpful because it has VPN information. Can I somehow still track it with the IP…
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Renewal of Subscription
I renewed my Subscription on the 19th May 2021 and the money was taken from my account on the 19th May and yet I continually get a message every few minutes telling me that my subscription has expired and I cannot stop it . I have emailed and written to F-Secure and have No reply so how can I stop this infirnel message??
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Subscription out-of-date?
I just changed from F-Secure Key to ID Protection. I installed ID Protection to my phone and computer. In ID Protection in the computer there is a notice that syncronisation is not in use because the subscription is out of date and I should update my subscription. But there is also a notice that the trial period of ID…
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fshoster64.exe accesses onedrive
Hello: I'm use the Spectrum F-Secure security suite and received a security warning that fshoster.exe was accessing onedrive on my windows 10 computer. The warning asked me to either trust or block such access. Being unfamiliar with this program, I did nothing except come here to ask for advice. Thank you for your time and…
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About F-Secure on Linux.
Dose F-secure work on Arch Linux, if not which other distros the program work flawlessly. And thanks.
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Uninstall ID protection in Mac to get new password syncronised
I found this below instruction to delete old password in Mac, however I was helped by support staff with unistall tool which did not help in problem in question field. Now I wish to know if uninstall tool should remove old password as well? Anyway my Mac does not accept new password used in other devices even it recognises…
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Installing F-secure on Ubuntu 20.
Hi, Could you please guide how to install the F-secure on Ubuntu 20.04? I need a link to download the bash installer? BR,
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How do you uninstall safe from my android device
It will not let me.
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There seems to be a conflict with windows defender and fsecure
There seems to be a conflict with windows defender and fsecure
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Unlogged events
Hi, I've been trying to run a game demo through the Steam platform today, and kept getting hit with a steam error (steam application load error 3:0000065432). A quick web search shows that this error can be caused by AV software. So I go to look in the fsecure logs, and there's nothing recorded. On a fairly obvious hunch,…
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Freedome jam my iPhone and Macbook
I have paid subscription of Freedome and have sent 3 e-mails to support without response that Freedome jam my iPhone and MacBook. Can not access internet, no E-mail, no browsing, closing Freedome and everything work normally. iPhone 8 Plus with iOs 14.6 Macbook Air M1 with Big Sur 11.4 Nobody bother to reply so the…
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Issues trying to install F-Secure in Windows 20H2 ?
Hi, What should i check in order to find what's the issue? I try several times i always give me error... Thanks for advance Best regards
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how to completely exit out of f secure
i want to fully terminate f secure so that i have more ram free how can i do that pausing protection does not kill the background processes which still take up ram?
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self protection effectiveness?
well if i try to kill any processes in task manager it allows me to do so i am able to delete files from C:\Program Files (x86)\F-Secure\SAFE which are not in use by f secure i am unable to stop certain services as well so pls if attacked by malware will f secure be able to defend itself?
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I cannot install F-Secure SAFE to iPhoneSE2.
I trayed and trayed to install F-Secure SAFE for the additional device iPhoneSE2. But error message say ; Something does not operate definitely. Please try it once again. I have been able to install it in iPhone6S, but this time I cannot install it from Win10 PC or iPhoneSE. Please tell me install method. The iOS version…
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Explorer.exe freezes when F-Secure is processing a threat
Hi, I have noticed that when F-Secure detects and processes a new or complex malware sample (typically detected as Trojan:W32/Generic.xxx!Online or something like Trojan.TR/Crypt.XPACK.Gen) and I right click on it, Explorer.exe is likely to temporarily freeze. After the disinfection process completes, everything returns to…
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F-Secure high RAM usage
Hello, On one of my PCs I just noticed that one of FS process consumes a lot of memory; never less then 400 Mo. I'm a bit surprised because it is not the case on my other PCs.
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Mein PC-Schutz ist kritisch auch nach dem der Neustart des PC's mehrfach durchgeführt wurde.
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Beta program account access
Hi, Is it possible to get my account enabled to access the beta program? Thanks, Pentti
