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Virus in PDF mail attachment was not detected
I received an e-mail message that I was later informed had a virus that F-secure had not picked up. I submitted the file to VIRUSTOTAL website and the following checkers found viruses. Virus Checker Virus found AegisLab Trojan.PDF.Generic.O!c Avast PDF:UrlMal-inf [Trj] AVG PDF:UrlMal-inf [Trj] McAfee Artemis!F4D7016BFE98…
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Discard menu bar extra icon color on macOS
According to the Apple Human Interface Guidelines, menu bar extra icon should discards color information and use mask for drawing icon. ref: https://developer.apple.com/design/human-interface-guidelines/macos/extensions/menu-bar-extras/
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How does one enable YouTube comments in Chrome with content filtering on?
I saw that this has been mentioned as a problem by other users, but I did not find an answer. Right now the only option is to disable content filtering in SAFE in order to enable comments on YouTube. I don't see YouTube comments as necessarily dangerous or illicit. Is there a way to fix this?
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F-Secure no.XXXXXXXX
F-Secure Safe Edited: PII
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Wrong location for Singapore (UAE)
Having this weird and annoying problem with Google. I live in Singapore and use the VPN set to Singapore by default, but my browsers seem to think I'm located in the UAE. Every Google search will show me results in Arabic language and will prioritize UAE locations. I get ads for UAE businesses on YouTube, and Chrome on my…
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Freedome books BBC iPlayer in UK
Im in UK but BBC iPlayer and SKY think Im outside UK. Why?
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No DNS service when Freedome is connected
I am using Freedome 2.34.6377.0. my computer looses Internet access when Freedome connected to any VPN location . Windows Diagnostics says the FreedomeVPNConnection can't communicate with DNS. *** Please move this thread to the FREEDOME discussions area.
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File conversion
Is there any way import a .PSW file to ID protection
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why 552 Go trafic protege, 47 sites malveillans, 272 tentatives de suivi bloquees those numbers don'
why (552 Go trafic protege, 47 sites malveillans, 272 tentatives de suivi bloquees) those numbers don't change since few months ???
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FS Protection for Mac 17.8 MR1 beta 1
We are pleased to announce a new release of FS Protection for Mac. Update is available for download from My FS Protection and delivery to existing installations starts today. This release contains a change in how we gather telemetry for DeepGuard. Note that this is not yet a macOS 10.6 or 11 Big Sur support release. That…
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Problem with SONOS with "Web Traffic Scanning" ON
Hi Does anyone else have an issue with SONOS, or know how to resolve it, when the "Web Traffic Scanning" option in the "Viruses and Threats" section is ON? When it is OFF, all of SONOS works fine and I can see all services, all speakers and access mt music library, When the option is ON, the SONOS app suddenly loses sight…
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How do I get my current subscription reinstated?
Yesterday, I received an email reminder from you which had a link to a message about renewing my Safe subscription which is due next month. When I followed the link in the email, it took me to a page which indicated a renewal price which seemed to be a lot higher (around £189) than I remembered from last year. However, the…
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I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription
I accidentally purchased F-Secure SAFE instead of purchasing F-Secure FREEDOME VPN subscription. I received the error message as "No licenses available (you do not have licenses available to install FREEDOME)". Then, while I made the purchase suddenly your website has gone error and I can't proceed with the purchase. I…
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Multiple copies run on startup
Hi I'm using ID Protection on a Windows 10 desktop, and an startup the program starts many copies. Of course I can exit all except one, but why does this occur and what can I do about it?
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New laptop
I have had FREEDOME for years. As the contract was expiring I bought a new one and installed it to my old ipad. But I had bought also a new laptop and couldnt install it there. What to do ?
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Outlook 2016 pop-up a dialog box
I am trying to send an e-mail from an application I have built using ActiveX control. Whenever I send it, a dialog box stating that an application is trying to send an e-mail allow yes/no appears. How can I stop receiving this message since the software resides on my PC. OS Windows 10 PRO built 10.0.18363 Built 18363…
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Serious Problem: Which Web Browser To Use With FreedomE?
Hi, Sorry to be making a thread about this, but I searched these forums and the Internet and I couldn't find an answer. This is my BIG worry: That I have the FreedomE App running on my Windows 10 PC and I open my web browser and the websites/communities I'm logged into in my web browser like an Internet forum I'm a member…
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Just uninstalled F-Secure Safe--here's why
When it did its initial virus scan it scanned everything on and attached to my computer..i.e. several external hard drives..took hours and then I stopped it and found the exclusion property. Why didn't it ask me first what I wanted scanned? It took over the firewall of from windows defender. Again I don't want this but it…
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If i share my id protection to my family it only allows 5 emails to be monitored.
Is there plan to inrease the monitored emails if i have more licenses?
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Remaining Time and app overview
F-Save It would be very nice if you had remaining Time and an overview of each app time consumption.
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Why monitoring emails not supported on Pc?
Just wondering not many people use the app on smart phones.
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f secure catilina
I get warnings from Apple, that coming updates of catilina will not be compatible with f-secure. In the meantime my mac has slowed down dramatically. Annd my I pad pro is blocked all together. Is f-secure the cause?
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Applications blocked by FREEDOME
Sooo. It is not a question but a status for all I had noticed for now : I live in France, use F-Secure for my personal security, and as a part of SAFE, use Freedome. Here are the programs I am not allowed to use from my PC/smartphone/tablet because of this VPN : Amazon : videos at least, never tested the rest of prime...…
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Exclude GeForce Now from FREEDOME
Simple situation, cloud gaming is here and the latency is too great on Freedome, even if I'm in Espoo, connecting to Espoo VPN. This is necessary.
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Apps bypassing VPN' is now available in Windows version of Freedome?
Happy with Freedome, but cannot use Steam with Freedome. It consistently gives me a connection error. Is there a solution for this? Regards
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Unable to download Freedome application from Google play ?
I am not bale to download Freedome application from Google play on my Samsung Galaxy Tab S6 Lite. The process halts on Google Play landing page with an error message "Item not found" retry. See the attachment. Any help on this? Thanks EDIT: Removed PII (attached doc)
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new features to id protection(android,iOS)
Add following features to id protection: ability to block/unblock unwanted calls (mobile calls,whatsup calls etc) ability to record all calls ability to identify and block suspicious sms/text/spam messages etc
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Bankingschutz blockiert BestSign
Hallo, seit Update auf Versin 17.8 blockiert der Bankingschutz mein BestSign Zugang zum Onlinebanking. Wenn ich den Schutz ausschalte geht alles wieder. Hat jemand eine Lösung für dieses Problem? Ich weiß auch nicht, ob man solche Bankingseiten extra freigeben muss, oder eine Ausnahme zuteilen muss. Danke. Leoswelt
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MacOS - Wake up from standby delay
Hi, Does anyone else notice that on MacOS (Catalina, 10.15.5 and some previous versions), in combination with F-Secure Safe 17.7 the system has a delay (unresponsive keyboard/touch-id for up to 30 seconds) when waking up from standby/sleep? Noticed that as soon as I disable real-time scanning it disappeared.
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Internet Speed Drops When Freedome is Turned On
This discussion was created from comments split from: Freedome throttles when using torrents.
