Products & Services
My FS Protection is about to expire in a day. It normally renews automatically. However, it is not doing so right now. Any way this can be done?
And reinstalling can not solve this problem
I just received a notification that my FS beta protection will be expiring in about a week. I would really like to continue with the beta program, please. Thank you!
My FS Beta has now expired as well. I did receive a PM from @Ivan_Osipov saying this would be renewed. I will have to uninstall for now, as I've got no protection. 😕
Thank you Simon. But does that mean yours will be renewed? Or everyone's will be renewed. Thanks!
No idea! I assume everyone's has expired at the same time, so they should all be renewed at the same time.
Ok. Thank you very much Simon!!! :) I guess I'll just have to wait & see. Thanks again!!!
I've already posted a bug report in the beta portal, but I guess another one wouldn't hurt. 😉
I'm not sure how much protection is still active once the subscription expires, and it does say on the UI that all protection is off, so I would advise caution when using the Internet until the subscriptions are renewed.
I was going to uninstall FS and use Windows Security until this is sorted, but didn't in the end. Hopefully the subs will be renewed in the next 24 hours.
I believe I still have a couple days left for mine(thankfully). I hope they subs will be updated/renewed before mine expires. I'll probably do the same & use Windows Security, if I need to wait. But fingers crossed it gets sorted out/renewed before that.
Yes, makes me really nervous to use the internet without any security, too. So I'll have to figure something out, if it isn't renewed by then.
Do you think I should send in a bug report too?
Thanks again, Simon! 😊
We want to test the use cases when subscription is about to be expired every now and then also, so this is planned. We aim to renew subscriptions before they actually expire. If that is not the case for some reason, feel free to file a bug using beta.f-secure.com.
Thank you Juha. I will watch to make sure it renews before it expires. If it doesn't renew & expires, I will fill out a bug report. I really hope it renews before it expires though. I really don't like using the internet without security. But I realize this is part of beta testing too though. Thank you!
Well, mine has expired. Replaced it with the trial version of F-Secure SAFE. Will purchase the retail version as the auto-renewal of FS-Protection is not renewing.