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I bought f-secure total and i get f-secure Freedome
On this french page : htt ps://www.f-secure.com/fr/home/products/total I bought f-secure total as you can see, at 3.33 € / month, this is 39.99 € / year. (promotion) But then I found than f-secure safe refused to work, so I did some research, and I finally figured it out, f-secure send me the code only for f-secure…
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Password Key sync code not visible in the app
Hi, I would appreciate your help on following: my family has been using Key free-version as pwd repository, each one individually. We are now in the process of migrating to ID protection. We have all created user id's for the ID protection, and the installed the app in our mobile phones. With some all hickups all good so…
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Full scan crashes/reboots my whole system
When I initiate a full scan through f-secure safe app, it scans for a while and then crashes my whole system which makes it to reboot. This is a bit annoying. Is anyone else experiencing same kind of behaviour or does someone have a some kind of solution to this? It appears to happen when scanning gets jammed to some file…
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Application wont start on Mac
So... got the application installed yet the app wont start. Will appear in the sidebar briefly but fails to start. How to proceed?
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Buying ID Protection seems to be impossible
I tried to upgrade my existing KEY license to ID Protection. ID Protection asks me to either create a new F-Secure account or login with the existing one. I have existing account and tried to login. Once provided uid/pw then the next screen is error message saying "Subscription expired" and there is nothing I can do. I…
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Safari bookmarks on MacOS and iOS won't sync using Freedome?
This has been the case almost a year now. So Freedome is practically useless on Apple devices. Can it be so that I am the only one who has noticed this?
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Installing browser extensions in FS ID Guardian PC 5.2 beta 2
I just installed FS ID Guardian PC 5.2 beta 2 How do I install the browser extensions for Chrome and Firefox?
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Esa Pietiläinen, viitenumero xxxxxxxxx
I have Freedome VPN xxxx-xxxx-xxxx and it is valid to 28.december 2021. Now I get a message that Freedome in my phone do not work any more. Why? With best regards Esa Pietiläinen email: xxxxxxxx@xx.com Mod. Edit : Removed PII/Edit Title
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Cannot activate my order - cannot access to my account - cannot create a new one
I was trying to switch from a product of another service provider to F-Secure Total for my new laptop. My old VPN order is still valid for 49 days in my other devices. For some reason, I cannot access to my F-Secure account but cannot create a new one neither (see message below). I received an email confirmation about the…
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Databases too old iMAC M1 Big Sur 11.5.2
Hello, have a problem with F-secure Safe. It reports "Databases too old" despite I have ran the update several times the last week. The database version is 17.11 (38515) Database: 2021-07-29_3 Any hints ?
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How can I update the virus definitions for F-Secure Safe from command line on Mac?
I am trying to update the virus definitions for F-Secure Safe from command line on Mac.I found this command : "sudo /usr/local/f-secure/fssp/bin/dbupdate" but it throws the following error: /usr/local/f-secure/fsaua/bin/fsauatool: No such file or directory. What should I do to rectify the error? or Is there any other…
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☀︎☀︎ Feature Request ☀︎☀︎ | Add "Search Engine" To F-Secure SAFE Application
I want to make "SwissCows" my F-Secure SAFE "Search Engine" and give children a warm meal. I soon discovered that I cannot do this. So I am making this "Feature Request" in hopes that I can one day add the "SwissCows" "Search Engine" to my F-Secure SAFE application.
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☀︎☀︎ Feature Request ☀︎☀︎ | Remove Devices From The F-Secure SENSE Application
Over the years, I have devices connected to my SENSE Router, that I now want to remove from my SENSE Router. The F-Secure Chat agent informed me that I cannot do this. So, I'm asking for this "capability" as a "Feature Request" on this community page.
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☀︎☀︎ Feature Request ☀︎☀︎ | Remove Devices From The F-Secure SENSE Application
Over the years, I have devices connected to my SENSE Router, that I now want to remove from my SENSE Router. The F-Secure Chat agent informed me that I cannot do this. So, I'm asking for this "capability" as a "Feature Request" on this community page.
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Switching licenses / Buying a new license
I have id protection provided by my employer and have several passwords stored there, incl. personal passwords. Now I'd like to buy my own ID protection license for my personal devices. Can I switch licenses in the app without losing already stored passwords?
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🎚Preferred Search Engine
Support ... May I Add "SwissCows" as my preferred search engine in my iOS based F-Secure Safe app? If so, how do I get this done?
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ID Protection and Macbook Touch ID log in
This discussion was created from comments split from: id Protection and Macbook Touch ID log in.
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VERY CONCERNED: Exactly How Does F-Secure Freedome 𝑷𝑹𝑶𝑻𝑬𝑪𝑻 𝑴𝑬 On My iPhone Today?
I recently read F-Secure's "Apple iOS may leak traffic outside the VPN tunnel" 09/10/2020 report. To read the above F-Secure report, click here: https://bit.ly/2GYMo7M. Reading this report got me to thinking ... QUESTION: (1) Exactly how does F-Secure Freedome protect me while I am surfing the web on my iPhone ( Software…
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id Protection and Macbook Touch ID log in
Is it possible to use Macbook Touch ID to log in to my id Protection? This would improve the user experience significantly as I would not have to enter the password every time I want to access my vault.
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Files which are excluded and or in excluded folder will get quarantined from time to time
Hi, I am using F-Secure Anti-Virus 18.0 on Windows 10 #21H1. I added an entire folder (D:\dev) to "Excluded" in "App and file control" window. I even added an explicit file (D:\dev\myapp.exe) to that exclusion list: windows.computer_security.internal.excluded_paths.5.path: "D:\\dev "…
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Android Key to ID protection question
Hello My android F-Secure KEY application has been nagging me to transfer to F-Secure ID PROTECTION. I have created a my f-secure account as per instructions and installed the new applications and successfully synced my passwords. Everything seems fine and I've now deleted the old key application. However, upon clicking…
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Still having problems accessing particular site though danish node
Hi support, Way back I asked noted a problem I have accessing a particular site using the danish node of freedome. The original post can be found her I never really got a proper answer from support and the problem still remains. This tracert is from 12-08-21 C:\Users\michael>tracert motomatters.com Tracing route to…
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Adding passwords to ID Protection password vault via the Chrome Extension
It's really not a great experience to have to copy the URL, type the username and password into the ID Protection app to add a password to my vault -- adding should be as easy as using. It would be great if when signing into a website/app for the first time (not yet in ID Protection vault) -- the Chrome Extension / App…
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Fix the keyboard focus flaw when opening Key
When opening the Key app in MacOS, the windows opens behind the active window. Also, the master password field has no keyboard focus, but requires a mouse click in it. This has happened several times, I open the Key, then proceed to typing the master password only to find out the password went somewhere else. In my opinion…
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Can set up F-Secure Internet Security on a Macbook under my current license?
I have a subscription to F-Secure Internet Security for 3 home computers. It's installed on 2 Windows PCs right now. My daughter now has a Macbook, so I want to set up F-Secure on it under my subscription. However I cannot find a way to download F-Secure Internet Security onto the Macbook. Is this possible? If not, can I…
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Why does Freedome make audio streaming stop after about 3 - 4 minutes?
When using either Simple Radio or TuneIn Radio Pro aps the audio stream stops after 3 - 4 minutes and does not recommence. The aps act as though they were buffering, but nothing happens. Both aps work fine streaming audio when I turn the VPN off.
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What engine does F-Secure Safe uses?
I heard this product uses multiple engine is that correct and what engines from what company are these ^^ Thanks for the help!
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Compatibility or redundancy with various softwares, BlockBlock, DNS, Network filters, Chromium
Hi, I have been using some software for my privacy and security for a few years and wondered if this software is compatible and/or redundant with F-Secure. My main MacBook Pro with macOS Monterrey Beta 4. I use Objective-see's BlockBlock app, is F-Secure compatible with this software? Is BlockBlock redundant if I'm using…
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Remove subscription
How can l remove F-secure subscription. I just want to delete everything. Please help
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F-secure SAFE won´t open
After I reinstalled F-secure SAFE on my stationary Windows 7 it refuses to open up... I can see the icon in the taskbar but every time I try to click on the icon, it opens up quickly and then disappears. If someone has any idea how to solve this, please share your solution! I´ll put my fsdiag file here if someone´s…
