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How can I import passwords from Firefox?
Firefox does not produce .fsk files. It only produces .csv for export. How can I get these in to your program?
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Importer passwords depuis DASHLANE
Je génère un fichier CSV depuis export dans les paramètres de Dashlane mais quand j'importe dans ID Protection seuls 2 sont importés...! Aucune explication. le fichier CSV (issu de l'export Dashlane en contient plus de 100). Avez-vous une solution ?
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Offline installer for F-Secure Safe?
Hi everyone, where can I download an offline installer for F-Secure Safe? For reason of security I am switching from a different security suite to F-Secure. Since I do NOT perform a clean install I have to be sure, that my PC stays secure while removing the former suite and installing F-Secure Safe. This means that I have…
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Excluding folders
Hello Within the 'App and file control' settings window of F-Secure SAFE, if I exclude a folder containing an application's exe file, is that exe treated as an excluded application by DeepGuard? Or do I need to explicitly add the exe file to the excluded list? To put the question another way, is the ~entire~ contents of an…
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F-Secure Safe
Błąd przy każdej próbie instalowanie F-Secure SAFE.
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ID Protection & Macbook Touch ID log in
This discussion was created from comments split from: ID Protection and Macbook Touch ID log in.
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Safe browsing
Hi, Having purchased Total and installing it on my iphone12 And iPad Pro, I am regularly being presented with the caption ‘ “Safe browsing is temporary unavailable” Web service that provides site safety information cannot be reached at the moment. This appears even if I start a new search. The only way I’ve found to get it…
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Bought 1year / 5devices - but what now?
Hello, I already tried to reach someone on the German and English customer hotlines. Unfortunately, they're extremely busy, so I try here additionally. I used the 30-days free trial yet, which initially asked me to create an account (let's call it account A). I am happy with F-Secure, so today I decided to purchase a…
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Castrated subscription
On February 09, 2022, I activated a 3-year subscription for 5 devices. Until February 09, 2025. On March 10, 2022, I received a notification in my personal account that my subscription is now valid until April 12, 2022. What kind of joke is this? Or is it just a brazen deception? Or are they sanctions? I am constantly…
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i have problem
i have set up freedome but when i push on the button to make it work, it shows this "connecting..." thing and stays like that all time i use windows 7 if that's relevant to the topic is this normal? because i need the vpn very much rn
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Changement d'abonnement de VPN FREEDOME à FSECURE TOTAL ?
Bonjour, je suis déjà abonnée à VPN Freedome et je voudrais m'abonner à Fsecure TOTAL. Dois-je annuler mon abonnement à VPN Freedome ou pas ? Merci d'avance pour votre réponse. Grisgris
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Whitelist Malwarebytes
Perhaps this idea has already been implemented, but I will suggest it anyway. Every now and then F-Secure has a major update requiring an installation, not just adding files. I assume it actually uninstalls the old version and installs the new one, which includes a check for competing AV products. I am not the only…
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apk file for dictatorship countries
I'm from Russia and can't install Freedom to my new Android tab there. Due to Putin's censorship Google Play shop is not working on this side of Firewall. Would it be too much to ask to put APK file available also to somewhere else than just to Google Play store? Then it would be possible to install in offline mode and…
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ABBONAMENTO
SONO IL SIGNOR ANTONINO CANDELA, HO COMPRATO UN ABBONAMENTO, MA LA CHIAVE PER ATTIVARE NON FUNZIONA. CHIEDO DI RIMEDIARE A QUESTO PROBLEMA
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ID doesn't work
Hello, I just renewed my subscription. The provided code does not work. I uninstalled the app (MAC OS) and reinstalled, it still doesn't work. A message: Error - unable to verify your code. Merco
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Static routes no longer working, did you implement firewall?
Or any kind of system hooks? I used to bypass certain domains with static gateway routes to use my local gateway instead of VPN, so the endpoints can see my real IP and connect back, this is vital for some of my services. After a recent update a few days ago, static routes no longer seem to work. Please advise why that is.…
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More than only last log visible
Hi, it would be nice to see more than the last scan log in F Secure,like many other AVs have that function too.And I don't know why F Secure opens the log in browser?
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F-Secure Key: Password history
Please implement automated versioning and history for passwords. It is too easy now to accidentally change a password as it is, and there is no way to revert or look back what the previous password was.
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Add websites that I trust to a safe list for F-Secure help please, thanks - Jason
What I mean is that for each (at least new F-Secure but if possible all F-Secure) F-Secure a person on his or her own computer can add websites that are trusted so that they do not get blocked.
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DG Configuration UI problem
Dear Dev team, The DG Configuration UI layout can be messed up easily by: moving the tag column to the end restart the app Have a nice day & best regards
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WISH: Key password timeout
This is actually two wishes. One is a timeout if a password is copied to the clipboard. Restore the clipboard to what it was before after a specified timeout period. The most important one is to make it also configurable how long it takes before Key requires you to enter the master password again or even disable this…
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For KEY - make it possible to paste in URLs, emails and passwords from other sources
It would be convenient if KEY allowed us to paste in text from other sources. Thank you! Gary
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F-Secure KEY with local server
F-Secure KEY (http://www.f-secure.com/en/web/home_global/key) is using secure server in Finland for data synchronization across all devices. Can we use/buy our own local server for data synchronization for our users? Best regards, David
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Scheduled scan runs 12 hours late
Can anyone tell me why my scan runs 12 hrs after my set time? I have it scheduled scheduled for 10:00 on Friday night. Sure enough, every Saturday morning it starts at 10:00am. Then I have to look at the log showing all of the skipped scans, as if its telling me its not their fault if there's a virus on the computer…
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Installation die reinste Katastrophe
Bei keinem Programm brauchte ich zur Installation soviel Zeit. Umständlicher wie F-Secure geht es nicht mehr. Da ist die Konkurrenz weit besser. Habe es noch immer nicht geschaft . Die Infos sind viel zu umständlich und dauernd muß ich umschalten von englisch auf deutsch. Kann dieses Produkt so auf keinen Fall empfehlen…
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Updates & FAQs on Cyber Attacks Relating to Ukraine Invasion
Dear Community members, We at F-Secure strongly condemn the war in Ukraine and feel saddened by the trauma millions of people must now endure. We shall keep providing guidance for customers and partners on how to deal with potential cyber security impact. Please find the latest blogs with updates and FAQs on cyber attacks…
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When can we expect "Boot Time Protection"?
Hi, It is becoming very important these days to have "Boot time protection" or some kind of "Preferential Loading at startup of Windows". None of the F-Secure consumer products have this feature. There are certain videos on youtube which show the importance of this feature. In one particular video the F-Secure's much…
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Autobackup option for KEY
Exporting clear text passwords manually from KEY is frustrating - would it be possible to get automated backup that could also crypt the backup and perhaps upload it to popular cloud-shares (dropbox, younited, skydrive, etc)?
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Improved UI for Touchscreens
One more thing I am missing is an improved user interface for touchscreens / tablets. Since more and more tablets (smaller touchscreens) with Windows 8 arrive on the market, the need for touch optimized software will increase. Please think about form factors like the Surface Pro or Dell's Venue Pro have. Regards.
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Windows-Tablet Mode for automatic/scheduled scans to reduce CPU usage/heat
Hello, since scans often need over 90 % of The CPU power it would be nice to add some kind of a "Tablet-Mode" for Windows tablets (x86/x64). CPUs can get pretty hot and fans are often running at high speed. That's pretty annoying, especially when a scheduled scan is running in the background while working. Regards.
